Lush Fresh Handmade Cosmetics
Seasonal Ambassador - Garden State Plaza
Lush Fresh Handmade Cosmetics, Paramus, New Jersey, us, 07653
Overview
Paramus, New Jersey, United States 0-39 hours/week
•
Contract Role Interview Plan Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer\'s shoes and think about what would make their day. Whether it\'s providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it\'s not just about selling soap – it\'s about making a positive impact on the world, one bar at a time!
Responsibilities
Sales and Customer Experience:
Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers\' day and leave the world Lusher than we found it.
Building the Brand:
Educate customers on our brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in making a positive impact on the world!
Product Passion:
Continually expand your product knowledge with ongoing learning and deep exploration of all things Lush. Stay up-to-date on products, ingredients, and benefits to confidently make informed recommendations for every customer.
Team Involvement
Development:
Utilize Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of your development, assess performance, and seek feedback and opportunities to improve.
Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication and actively listen to teammates\' perspectives related to DEIB. Foster belonging by promoting teamwork, collaboration, and recognizing each employee\'s unique contributions.
Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Actively participate in teamwork, prioritize wellbeing, and stay up-to-date with company news and updates.
Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer\'s shopping experience and drive sales.
Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays in real time based on sales to improve the customer experience.
Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety.
Qualifications Required:
Excellent customer service skills
Flexibility to adapt to changing situations and priorities in a fast-paced environment
Knowledge and passion for skincare, natural beauty, and ethical business
Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred:
Experience with consultation-based customer service models
Strong problem-solving skills to address issues that arise in day-to-day operations
Experience working in a team environment
Experience working in skincare or cosmetics
Experience in cross-cultural collaboration and DEIB or social justice training
Fluency in Spanish, French, or other languages
$16.50 USD per hour
Best of luck on your job search, and don\'t forget to follow us to learn more!
Find our Personal Privacy Policy details here.
Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our facilities are located on the lands of various Indigenous communities. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We act to repair past harm together with Indigenous Peoples everywhere, including staff, customers, and leadership from organizations we work with.
#J-18808-Ljbffr
Paramus, New Jersey, United States 0-39 hours/week
•
Contract Role Interview Plan Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer\'s shoes and think about what would make their day. Whether it\'s providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it\'s not just about selling soap – it\'s about making a positive impact on the world, one bar at a time!
Responsibilities
Sales and Customer Experience:
Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers\' day and leave the world Lusher than we found it.
Building the Brand:
Educate customers on our brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in making a positive impact on the world!
Product Passion:
Continually expand your product knowledge with ongoing learning and deep exploration of all things Lush. Stay up-to-date on products, ingredients, and benefits to confidently make informed recommendations for every customer.
Team Involvement
Development:
Utilize Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of your development, assess performance, and seek feedback and opportunities to improve.
Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication and actively listen to teammates\' perspectives related to DEIB. Foster belonging by promoting teamwork, collaboration, and recognizing each employee\'s unique contributions.
Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Actively participate in teamwork, prioritize wellbeing, and stay up-to-date with company news and updates.
Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer\'s shopping experience and drive sales.
Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays in real time based on sales to improve the customer experience.
Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety.
Qualifications Required:
Excellent customer service skills
Flexibility to adapt to changing situations and priorities in a fast-paced environment
Knowledge and passion for skincare, natural beauty, and ethical business
Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred:
Experience with consultation-based customer service models
Strong problem-solving skills to address issues that arise in day-to-day operations
Experience working in a team environment
Experience working in skincare or cosmetics
Experience in cross-cultural collaboration and DEIB or social justice training
Fluency in Spanish, French, or other languages
$16.50 USD per hour
Best of luck on your job search, and don\'t forget to follow us to learn more!
Find our Personal Privacy Policy details here.
Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our facilities are located on the lands of various Indigenous communities. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We act to repair past harm together with Indigenous Peoples everywhere, including staff, customers, and leadership from organizations we work with.
#J-18808-Ljbffr