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Peraton

Service Desk / Network Operation Center Lead

Peraton, Baltimore, Maryland, United States, 21276

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Required Qualifications

10 years of experience, at least four years of management level responsibility. Active TS, SCI eligible clearance. Active Certifications Required:

IAT Level II (CompTIA Security+) One or more of the following - Certified Information Systems Security Auditor (CISA), Cisco Certified Network Professional (CCNP) Security, CompTIA SecurityX/CASP+, Federal IT Security Professional-Operator-NG (FITSP-O), GIAC Global Industrial Cybersecurity Professional (GICSP), GIAC Security Essentials (GSEC), or Systems Security Certified Practitioner.

Knowledge, Skills, and Abilities

Knowledge of computer networking concepts and protocols, and network security methodologies. Knowledge of risk management processes (e.g., methods for assessing and mitigating risk). Knowledge of national and international laws, regulations, policies, and ethics as they relate to cybersecurity. Knowledge of cybersecurity principles. Knowledge of cyber threats and vulnerabilities. Knowledge of specific operational impacts of cybersecurity lapses. Knowledge of cloud computing service models Software as Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS). Knowledge of cloud computing deployment models in private, public, and hybrid environment and the difference between on-premises and off-premises environments. Desired Qualifications

A Bachelors degree in one of the following fields from an ABET or NCAE accredited institution is highly desired - Information Technology, Software Engineering, Information Systems, Computer Science, Cybersecurity, or Data Science. Peraton is hiring a Service Desk / Network Operation Center Lead to support a government customer in Linthicum Heights, MD. This individual would be the lead responsible for the Tier 1 support to a government customer. The candidates team is the first point of customer contact for network related operational issues. Typical Tier 1 support includes, but is not limited to, requests related to COTS hardware failures, software failures, application questions, installations, relocations, turn-ins, access rights, hardware/software loaners, network communication failures, new user requirements, temporary computer product check-outs, and other computer related requirements. #J-18808-Ljbffr