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Overview
Job Role Desktop Support & IT asset management Responsibilities Asset Lifecycle Management Track and manage all PC assets from acquisition to retirement. Maintain accurate inventory records using asset management tools (e.g., ServiceNow). Ensure proper tagging, configuration, and documentation of all devices.
Procurement & Deployment
Coordinate with procurement teams to source new PCs based on business needs. Manage deployment schedules and ensure timely delivery to end users.
Compliance & Auditing
Ensure compliance with software licensing and hardware usage policies. Conduct regular audits to verify asset location, condition, and usage. Prepare reports for internal reviews and external audits.
Support & Coordination
Collaborate with IT support teams to resolve asset-related issues. Provide guidance to users on asset handling and reporting lost/damaged equipment. Maintain loaner PC inventory and manage temporary allocations.
Disposal & Refresh Planning
Manage end-of-life disposal in accordance with environmental and data security regulations. Plan and execute annual refresh cycles, coordinating with business units and IT leadership.
Qualifications
35 years of experience in IT asset or PC lifecycle management. Familiarity with CMDB systems and ITIL practices.
#J-18808-Ljbffr
Job Role Desktop Support & IT asset management Responsibilities Asset Lifecycle Management Track and manage all PC assets from acquisition to retirement. Maintain accurate inventory records using asset management tools (e.g., ServiceNow). Ensure proper tagging, configuration, and documentation of all devices.
Procurement & Deployment
Coordinate with procurement teams to source new PCs based on business needs. Manage deployment schedules and ensure timely delivery to end users.
Compliance & Auditing
Ensure compliance with software licensing and hardware usage policies. Conduct regular audits to verify asset location, condition, and usage. Prepare reports for internal reviews and external audits.
Support & Coordination
Collaborate with IT support teams to resolve asset-related issues. Provide guidance to users on asset handling and reporting lost/damaged equipment. Maintain loaner PC inventory and manage temporary allocations.
Disposal & Refresh Planning
Manage end-of-life disposal in accordance with environmental and data security regulations. Plan and execute annual refresh cycles, coordinating with business units and IT leadership.
Qualifications
35 years of experience in IT asset or PC lifecycle management. Familiarity with CMDB systems and ITIL practices.
#J-18808-Ljbffr