Synergy Interactive
Were seeking a proactive, adaptable Systems Administrator whos just as comfortable troubleshooting a broken laptop as they are designing our identity and access management systems. This is a multi-disciplinary role encompassing
user support, IT infrastructure management, and security leadership . Youll be the go-to expert for all things IT, ensuring our environment is secure, streamlined, and user-friendly. Key Responsibilities
Identity & Access Management
Own and improve our Single Sign-On (SSO) configuration and provisioning processes Manage and evolve our Identity and Access Management (IAM) systems to meet security and compliance needs Collaborate on IT policy development and CISM (Certified Information Security Manager)-related practices Infrastructure & Networking
Manage office network equipment, including switches, firewalls, access points, and physical wiring to ensure stable and secure connectivity Ensure network performance, access control, and device health are optimal Implement and maintain local servers and cloud-based infrastructure to meet evolving operational and scalability needs User Support & Systems Operations
Provide escalation-level support and technical oversight for Mac and Windows environments, partnering with a junior support technician Own the tooling, process design, and standards for IT support operations, ensuring smooth day-to-day execution Step in to diagnose and resolve high-priority or complex issues when necessary Maintain and optimize onboarding/offboarding workflows, including hardware, licensing, and access management Security & Compliance
Partner with leadership to ensure security policies are enforced and well-documented Conduct security audits and proactively address vulnerabilities Help prepare for compliance with relevant standards (e.g., SOC2, ISO 27001) Required Qualifications
5+ years of relevant experience in systems administration, IT support, or security-focused IT roles Strong familiarity with
both Apple macOS and Windows environments Hands-on experience with SSO solutions (JumpCloud, Okta, etc.) Proficiency in managing IAM tools, MDM platforms (like Apple Business Manager, JumpCloud, Okta, and other), and networking equipment Experience with networking infrastructure such as UniFi and Fortinet Experience with hosted infrastructure applications such as Microsoft Exchange or similar A proactive problem-solver who thrives in fast-paced, evolving environments Excellent communication skills and the ability to explain technical concepts to non-technical users A collaborative mindset, with a strong sense of ownership and accountability Preferred Qualifications
Experience in a startup or high-growth environment Exposure to compliance frameworks (e.g., SOC2, HIPAA, ISO 27001) Knowledge of scripting or automation tools (e.g., PowerShell, Bash) Seniority level
Mid-Senior level Employment type
Full-time Industries
Computer and Network Security
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user support, IT infrastructure management, and security leadership . Youll be the go-to expert for all things IT, ensuring our environment is secure, streamlined, and user-friendly. Key Responsibilities
Identity & Access Management
Own and improve our Single Sign-On (SSO) configuration and provisioning processes Manage and evolve our Identity and Access Management (IAM) systems to meet security and compliance needs Collaborate on IT policy development and CISM (Certified Information Security Manager)-related practices Infrastructure & Networking
Manage office network equipment, including switches, firewalls, access points, and physical wiring to ensure stable and secure connectivity Ensure network performance, access control, and device health are optimal Implement and maintain local servers and cloud-based infrastructure to meet evolving operational and scalability needs User Support & Systems Operations
Provide escalation-level support and technical oversight for Mac and Windows environments, partnering with a junior support technician Own the tooling, process design, and standards for IT support operations, ensuring smooth day-to-day execution Step in to diagnose and resolve high-priority or complex issues when necessary Maintain and optimize onboarding/offboarding workflows, including hardware, licensing, and access management Security & Compliance
Partner with leadership to ensure security policies are enforced and well-documented Conduct security audits and proactively address vulnerabilities Help prepare for compliance with relevant standards (e.g., SOC2, ISO 27001) Required Qualifications
5+ years of relevant experience in systems administration, IT support, or security-focused IT roles Strong familiarity with
both Apple macOS and Windows environments Hands-on experience with SSO solutions (JumpCloud, Okta, etc.) Proficiency in managing IAM tools, MDM platforms (like Apple Business Manager, JumpCloud, Okta, and other), and networking equipment Experience with networking infrastructure such as UniFi and Fortinet Experience with hosted infrastructure applications such as Microsoft Exchange or similar A proactive problem-solver who thrives in fast-paced, evolving environments Excellent communication skills and the ability to explain technical concepts to non-technical users A collaborative mindset, with a strong sense of ownership and accountability Preferred Qualifications
Experience in a startup or high-growth environment Exposure to compliance frameworks (e.g., SOC2, HIPAA, ISO 27001) Knowledge of scripting or automation tools (e.g., PowerShell, Bash) Seniority level
Mid-Senior level Employment type
Full-time Industries
Computer and Network Security
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