NYS Office Information Technology Services
Information Technology Specialist 1 (NY HELPs)
NYS Office Information Technology Services, New York, New York, us, 10261
Overview
Join to apply for the
Information Technology Specialist 1 (NY HELPs) - 9189
role at
NYS Office of Information Technology Services . NYS Office of Information Technology Services provided pay range
This range is provided by NYS Office of Information Technology Services. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$53,764.00/yr - $68,630.00/yr Description
Duties Description
Under the direction of an Information Technology Specialist 2 within the Office of Information Technology Services/Dedicated Support Tax Team in Albany, the position will provide user account management services for the ITS Tax Dedicated team and its agency customers. Specific Duties Include, But Are Not Limited To
Provide user access support to on-board, off-board and transfer agency and ITS staff. Assist with end user service account creation and management, including both mainframe and distributed environments; Access management activities include LDAP, UNIX and AD roles; Provide support, as needed, for incident and issue resolution. Ensure that access requests and issues are addressed promptly based on service level agreements. Communicate clearly, both verbally and in writing, with agency and ITS customers. Qualifications
Minimum Qualifications
Open Competitive: An Associate or higher-level degree in Computer Science, Computer Information Systems, Management Information Systems. OR An Associate's or higher-level degree area with fifteen credit hours in Computer Science. OR A total of two years of experience in the following computer related areas: network, server, storage, and systems management; telecommunications; IT customer support and training; computer installation, diagnosis and repair; technical writing; computer security; knowledge management; database administration, design and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing. Transfer: Candidates must have one year of permanent competitive or 55b/c service in a title allocated SG-12 or higher eligible to transfer under Section 70.1 of the Civil Service Law. 55b/c Appointment: This position is eligible for 55b/c designation and candidates are encouraged to apply. Additional Comments
ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence. Some positions may require fingerprinting. Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview. If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay. For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Benefits of Working for NYS Generous benefits package, worth 65% of salary, including: Benefits
Holiday & Paid Time Off Thirteen (13) paid holidays annually Up to Thirteen (13) days of paid vacation leave annually Up to Five (5) days of paid personal leave annually Up to Thirteen (13) days of paid sick leave annually for PEF Up to three (3) days of professional leave annually to participate in professional development Health Care Benefits Eligible employees and dependents can pick from a variety of affordable health insurance programs Family dental and vision benefits at no additional cost Additional Benefits New York State Employees Retirement System (ERS) Membership NYS Deferred Compensation Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds Public Service Loan Forgiveness (PSLF) And many more. The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply. NYS HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). Seniority level
Entry level Employment type
Full-time Job function
Science, Information Technology, and Engineering Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at NYS Office of Information Technology Services by 2x Sign in to set job alerts for Information Technology Specialist roles.
New York, NY $65,000.00-$80,000.00 1 month ago Computer Specialist (Operations) 1 (TWU) New York, NY $105,643.00-$114,497.00 1 week ago New York, NY $70,000.00-$75,000.00 1 week ago New York, NY $66,951.00-$85,138.00 5 days ago Information Technology Specialist 2 - Hourly (NY HELPs) - 9548 New York City Metropolitan Area $125,000.00-$150,000.00 12 hours ago CHIEF OF STAFF TO THE CHIEF INFORMATION OFFICER New York, NY $75,000.00-$130,000.00 2 days ago New York, NY $96,336.00-$121,413.00 5 days ago Information Technology Specialist 2 - Hourly - 9693 Oakland, NJ $65,000.00-$85,000.00 2 weeks ago Information Technology Specialist 2 - Hourly - 9692 New York, NY $80,000.00-$100,000.00 3 days ago Edison, NJ $130,000.00-$150,000.00 2 weeks ago Information Technology Specialist 2 - Hourly - 9531 New York, NY $180,000.00-$215,000.00 1 week ago Information Technology Specialist 2 - Hourly - 9591 Information Governance Technology Manager New York, NY $110,000.00-$135,000.00 5 days ago New York, NY $100,000.00-$110,000.00 1 month ago Staten Island, NY $51,602.00-$76,568.00 9 hours ago Information Technology Specialist 2 - Hourly - 9591 CHIEF OF STAFF TO THE CHIEF INFORMATION OFFICER New York, NY $165,000.00-$205,000.00 2 weeks ago Information Technology Specialist 2 - Hourly - 8846 Information Technology Specialist 2 - Hourly - 8847 Information Technology Specialist 2 - Hourly - 8846 Director of Technology & Client Solutions New York City Metropolitan Area 1 week ago New York, NY $96,336.00-$121,413.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Join to apply for the
Information Technology Specialist 1 (NY HELPs) - 9189
role at
NYS Office of Information Technology Services . NYS Office of Information Technology Services provided pay range
This range is provided by NYS Office of Information Technology Services. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$53,764.00/yr - $68,630.00/yr Description
Duties Description
Under the direction of an Information Technology Specialist 2 within the Office of Information Technology Services/Dedicated Support Tax Team in Albany, the position will provide user account management services for the ITS Tax Dedicated team and its agency customers. Specific Duties Include, But Are Not Limited To
Provide user access support to on-board, off-board and transfer agency and ITS staff. Assist with end user service account creation and management, including both mainframe and distributed environments; Access management activities include LDAP, UNIX and AD roles; Provide support, as needed, for incident and issue resolution. Ensure that access requests and issues are addressed promptly based on service level agreements. Communicate clearly, both verbally and in writing, with agency and ITS customers. Qualifications
Minimum Qualifications
Open Competitive: An Associate or higher-level degree in Computer Science, Computer Information Systems, Management Information Systems. OR An Associate's or higher-level degree area with fifteen credit hours in Computer Science. OR A total of two years of experience in the following computer related areas: network, server, storage, and systems management; telecommunications; IT customer support and training; computer installation, diagnosis and repair; technical writing; computer security; knowledge management; database administration, design and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing. Transfer: Candidates must have one year of permanent competitive or 55b/c service in a title allocated SG-12 or higher eligible to transfer under Section 70.1 of the Civil Service Law. 55b/c Appointment: This position is eligible for 55b/c designation and candidates are encouraged to apply. Additional Comments
ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence. Some positions may require fingerprinting. Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview. If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay. For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Benefits of Working for NYS Generous benefits package, worth 65% of salary, including: Benefits
Holiday & Paid Time Off Thirteen (13) paid holidays annually Up to Thirteen (13) days of paid vacation leave annually Up to Five (5) days of paid personal leave annually Up to Thirteen (13) days of paid sick leave annually for PEF Up to three (3) days of professional leave annually to participate in professional development Health Care Benefits Eligible employees and dependents can pick from a variety of affordable health insurance programs Family dental and vision benefits at no additional cost Additional Benefits New York State Employees Retirement System (ERS) Membership NYS Deferred Compensation Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds Public Service Loan Forgiveness (PSLF) And many more. The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply. NYS HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). Seniority level
Entry level Employment type
Full-time Job function
Science, Information Technology, and Engineering Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at NYS Office of Information Technology Services by 2x Sign in to set job alerts for Information Technology Specialist roles.
New York, NY $65,000.00-$80,000.00 1 month ago Computer Specialist (Operations) 1 (TWU) New York, NY $105,643.00-$114,497.00 1 week ago New York, NY $70,000.00-$75,000.00 1 week ago New York, NY $66,951.00-$85,138.00 5 days ago Information Technology Specialist 2 - Hourly (NY HELPs) - 9548 New York City Metropolitan Area $125,000.00-$150,000.00 12 hours ago CHIEF OF STAFF TO THE CHIEF INFORMATION OFFICER New York, NY $75,000.00-$130,000.00 2 days ago New York, NY $96,336.00-$121,413.00 5 days ago Information Technology Specialist 2 - Hourly - 9693 Oakland, NJ $65,000.00-$85,000.00 2 weeks ago Information Technology Specialist 2 - Hourly - 9692 New York, NY $80,000.00-$100,000.00 3 days ago Edison, NJ $130,000.00-$150,000.00 2 weeks ago Information Technology Specialist 2 - Hourly - 9531 New York, NY $180,000.00-$215,000.00 1 week ago Information Technology Specialist 2 - Hourly - 9591 Information Governance Technology Manager New York, NY $110,000.00-$135,000.00 5 days ago New York, NY $100,000.00-$110,000.00 1 month ago Staten Island, NY $51,602.00-$76,568.00 9 hours ago Information Technology Specialist 2 - Hourly - 9591 CHIEF OF STAFF TO THE CHIEF INFORMATION OFFICER New York, NY $165,000.00-$205,000.00 2 weeks ago Information Technology Specialist 2 - Hourly - 8846 Information Technology Specialist 2 - Hourly - 8847 Information Technology Specialist 2 - Hourly - 8846 Director of Technology & Client Solutions New York City Metropolitan Area 1 week ago New York, NY $96,336.00-$121,413.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr