Yancey Bros.
Undercarriage Customer Support Rep
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts, and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest assetour employees. The Undercarriage Customer Support Representative is responsible for the measurement, report creation, and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage Customer Support Representative will measure wear, inspect, and use CTS to track undercarriage components for customer and Yancey Bros. Co. owned equipment. To be successful in this position you should have a mechanical aptitude, be organized and safely work with caustic materials. You should have basic computer skills, be able to read and follow service material instructions and quotes, and write clear and concise work orders. The ability to multitask and problem solve are essential to this position as well. At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision, and dental coverage, employee wellness programs, paid vacations, and more. Competitive Compensation Individual Bonus Opportunities Available 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Paid Holidays Paid Sick Leave Tuition Reimbursement Ongoing Training Advancement Opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts, and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest assetour employees. The Undercarriage Customer Support Representative is responsible for the measurement, report creation, and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage Customer Support Representative will measure wear, inspect, and use CTS to track undercarriage components for customer and Yancey Bros. Co. owned equipment. To be successful in this position you should have a mechanical aptitude, be organized and safely work with caustic materials. You should have basic computer skills, be able to read and follow service material instructions and quotes, and write clear and concise work orders. The ability to multitask and problem solve are essential to this position as well. At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision, and dental coverage, employee wellness programs, paid vacations, and more. Competitive Compensation Individual Bonus Opportunities Available 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Paid Holidays Paid Sick Leave Tuition Reimbursement Ongoing Training Advancement Opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.