SERVPRO Team Carpenter
Intake Sales Specialist (Disaster Recovery) Greater Sacramento
SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca
is a large-loss mitigation & reconstruction team that shows up when it matters most. We move fast, stay organized, and do what we saywithout drama. Why Youll Love It High-pace, high-purpose:
Every call matters. No two days are the same. Tight, supportive crew:
Collaborate, solve problems, win together. Real growth:
Clear goals, training, and room to move up. Competitive pay Great benefits
(medical, PTO, holidays) Professional development
and career progression
What Youll Do Own the first impression:
Answer inbound calls/chats fast, with empathy and urgency. Qualify + convert:
Ask smart questions, set expectations, and close the intake to a scheduled inspection speed-to-lead is everything . Set up the job right:
Capture complete details (loss type, scope, access, decision maker, insurance info) and book the right team/ timeframe. Coordinate the handoff:
Seamless transition to operations/sales; no dropped balls. Document like a pro:
Log every interaction in the CRM, clean and complete. Improve the playbook:
Spot gaps, suggest tweaks, and help us level up scripts, templates, and workflows.
What Success Looks Like (KPIs) Speed-to-lead:
under
60 seconds
on new inquiries Qualified-to-scheduled conversion:
80%+ Data hygiene:
100% complete/accurate CRM entries CSAT/Review mentions:
positive customer feedback tied to your calls
What You Bring Sales-minded customer service:
You can guide stressed callers, build trust, and ask for the next step. Organized under pressure:
Multitask without dropping details. Clear communicator:
Professional, direct, and calmphone, text, and email. Tech-comfortable:
CRM data entry, call notes, templates, basic reports. Grit + accountability:
You own outcomes. No excuses, just solutions.
Bonus points:
Restoration, construction, trades, dispatch, or insurance experience; bilingual Schedule & Location On-site | Greater Sacramento Full-time
with occasional after-hours rotation during major events
How to Apply Send your resume (and a quick note on a time you turned a tough call into a win) to
hr@servprocrc.com
or apply through our careers page. Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. #J-18808-Ljbffr
SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca
is a large-loss mitigation & reconstruction team that shows up when it matters most. We move fast, stay organized, and do what we saywithout drama. Why Youll Love It High-pace, high-purpose:
Every call matters. No two days are the same. Tight, supportive crew:
Collaborate, solve problems, win together. Real growth:
Clear goals, training, and room to move up. Competitive pay Great benefits
(medical, PTO, holidays) Professional development
and career progression
What Youll Do Own the first impression:
Answer inbound calls/chats fast, with empathy and urgency. Qualify + convert:
Ask smart questions, set expectations, and close the intake to a scheduled inspection speed-to-lead is everything . Set up the job right:
Capture complete details (loss type, scope, access, decision maker, insurance info) and book the right team/ timeframe. Coordinate the handoff:
Seamless transition to operations/sales; no dropped balls. Document like a pro:
Log every interaction in the CRM, clean and complete. Improve the playbook:
Spot gaps, suggest tweaks, and help us level up scripts, templates, and workflows.
What Success Looks Like (KPIs) Speed-to-lead:
under
60 seconds
on new inquiries Qualified-to-scheduled conversion:
80%+ Data hygiene:
100% complete/accurate CRM entries CSAT/Review mentions:
positive customer feedback tied to your calls
What You Bring Sales-minded customer service:
You can guide stressed callers, build trust, and ask for the next step. Organized under pressure:
Multitask without dropping details. Clear communicator:
Professional, direct, and calmphone, text, and email. Tech-comfortable:
CRM data entry, call notes, templates, basic reports. Grit + accountability:
You own outcomes. No excuses, just solutions.
Bonus points:
Restoration, construction, trades, dispatch, or insurance experience; bilingual Schedule & Location On-site | Greater Sacramento Full-time
with occasional after-hours rotation during major events
How to Apply Send your resume (and a quick note on a time you turned a tough call into a win) to
hr@servprocrc.com
or apply through our careers page. Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. #J-18808-Ljbffr