xfinity.com
Xfinity Retail Sales Consultant - Bilingual Spanish
xfinity.com, San Rafael, California, United States, 94911
Overview
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary What you will be doing: Responsibilities
Working directly with customers in a retail location, evaluating the customers potential product needs, and making appropriate recommendations. Providing outstanding customer service with all customer interactions. Helping customers interpret and clarify their account statements and pay their bills in the store. Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests. Acting as brand ambassador to promote Comcast/Xfinity products. Providing expert-level understanding and passion around technology, especially around Comcast products and services. Maintaining detailed sales product knowledge, including competitive information. Contributing to a fun and competitive environment and connecting products and services to customers everyday lifestyles. If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, this is a career with no limits. We offer on-the-job training, comprehensive benefits, and uncapped commissions with potential for significant earnings. We are hiring immediately.
Join Comcast and be a Part of Something Big. What you will need to have
Bilingual Spanish Speaking Required High School Diploma or equivalent Generally, requires 2-5 years related experience; consumer electronics/wireless retail sales experience preferred Ability to work a flexible schedule including evenings, weekends, holidays, varying shifts, and overtime as needed; ability to work in alternate stores outside of the home base store Regular, consistent, and punctual attendance Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly Compensation Total Target Compensation (Base Pay plus Targeted Commission): $26.44 hourly / $50,320 to $57,392 annually. Base Pay: $18.75; Total Target Compensation ranges may vary by location. Our uncapped commissions offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Pay ranges are based on geography (or work location). Perks and benefits
Comcast provides best-in-class benefits. We offer Day-One benefits including Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, Discount tickets to Universal Resorts, Paid Parental Leave, Tuition reimbursement up to $8,000, Paid Time Off, and a 401K Savings Plan with up to 6% dollar-to-dollar matching. and much more Disclaimer
This information is intended to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. We will provide reasonable accommodation to participate in the job application or interview process and to perform essential job functions. Please contact us to request accommodation. Skills
Communication, Critical Thinking, Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization Education and Certifications
Education
High School Diploma / GED (Required) Certifications
(if applicable) Relevant Work Experience
2-5 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. #J-18808-Ljbffr
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary What you will be doing: Responsibilities
Working directly with customers in a retail location, evaluating the customers potential product needs, and making appropriate recommendations. Providing outstanding customer service with all customer interactions. Helping customers interpret and clarify their account statements and pay their bills in the store. Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests. Acting as brand ambassador to promote Comcast/Xfinity products. Providing expert-level understanding and passion around technology, especially around Comcast products and services. Maintaining detailed sales product knowledge, including competitive information. Contributing to a fun and competitive environment and connecting products and services to customers everyday lifestyles. If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, this is a career with no limits. We offer on-the-job training, comprehensive benefits, and uncapped commissions with potential for significant earnings. We are hiring immediately.
Join Comcast and be a Part of Something Big. What you will need to have
Bilingual Spanish Speaking Required High School Diploma or equivalent Generally, requires 2-5 years related experience; consumer electronics/wireless retail sales experience preferred Ability to work a flexible schedule including evenings, weekends, holidays, varying shifts, and overtime as needed; ability to work in alternate stores outside of the home base store Regular, consistent, and punctual attendance Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly Compensation Total Target Compensation (Base Pay plus Targeted Commission): $26.44 hourly / $50,320 to $57,392 annually. Base Pay: $18.75; Total Target Compensation ranges may vary by location. Our uncapped commissions offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Pay ranges are based on geography (or work location). Perks and benefits
Comcast provides best-in-class benefits. We offer Day-One benefits including Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, Discount tickets to Universal Resorts, Paid Parental Leave, Tuition reimbursement up to $8,000, Paid Time Off, and a 401K Savings Plan with up to 6% dollar-to-dollar matching. and much more Disclaimer
This information is intended to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. We will provide reasonable accommodation to participate in the job application or interview process and to perform essential job functions. Please contact us to request accommodation. Skills
Communication, Critical Thinking, Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization Education and Certifications
Education
High School Diploma / GED (Required) Certifications
(if applicable) Relevant Work Experience
2-5 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. #J-18808-Ljbffr