Index Analytics LLC
Release Train Engineer - Agile Coach
Index Analytics LLC, Windsor Mill, Maryland, United States, 21244
Job Details
Level Experienced
Job Location 7265 WINDSOR BLVD SUITE 106 - Windsor Mill, MD
Remote Type Fully Remote
Education Level 4 Year Degree
Salary Range $126350.00 - $177600.00 Salary/year
Description
Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities.
Index Analytics seeks a Release Train Engineer (RTE) - Agile Coach to support Government contracts. For this position, we are looking for an (RTE) who is a servant leader and coach for an Agile Release Train (ART). The RTE's primary responsibilities include facilitating ART events and processes, assisting teams in delivering value, managing risks and impediments, and fostering a culture of continuous improvement. This role requires a deep understanding of Lean-Agile principles and the Scaled Agile Framework (SAFe).
Responsibilities Facilitating and executing ART events, serving as the orchestrator for PI Planning and Inspect & Adapt workshops, and ensuring these collaborative events are conducted smoothly and effectively. This includes leading and facilitating key ART events, conducting regular ART Syncs to promote transparency, alignment, and actionable information flow, and coordinating program execution to support the ART's objectives and maintain alignment with overall program goals. Act as a coach and mentor across the Agile Release Train, guiding ART participants in Lean-Agile principles and practices. This includes providing targeted mentorship to Scrum Masters, Product Owners, and other ART leaders to help them continually develop their skills and foster a collaborative environment. The RTE will promote effective communication among teams and stakeholders, ensuring that all members are working toward common objectives. Proactively identify, track, and resolve impediments or risks that threaten the ART's progress, facilitate retrospectives to champion a culture of experimentation and innovation, and use relevant metrics to measure and report on ART progress, driving data-driven decisions. Provide and ensure clear communication between the ART and all internal and external stakeholders, work to align interdependent ARTs, resolve potential conflicts, and guide the ART toward delivering sustained value to the organization and its customers. Lead quarterly PI Planning
Coach the ART to complete activities (exploration & refinement) ahead of PI Planning. Prepare for the event itself (schedule, set expectations for the event, coach team members on the guardrails of the event). Each PI will consist of five 2-week time-boxed increments. Final2-weekincrementconcentratingonInnovationandPlanning(I&P)tasks Facilitate Inspect & Adapt workshops when needed. Teams demonstrateprototypesandsystemfunctionalityweekly, EachPIwillendwithafullyintegrated demo of the released product.
Work to improve the continuous flow of value through the ART by helping visualize workflow, address bottlenecks, and accelerate the Continuous Delivery Pipeline. Supportreleasemanagementforall ADOswithin the Salesforceorg
Collaboration with Enterprise Salesforce Services (ESFS) group Ensure each application to be released without disruption or degradation to existing applications
WorkingintandemwiththeProgramManagerandProjectManager,ourRTE/AgileCoach willensure that we deliver the necessary Agile metrics to better monitor program performance. Experience providing Salesforce Center of Excellence (SOE) in collaboration with ESFS Tracking key ART execution metrics Escalating and tracking ART impediments Facilitating relentless improvements for the ART
Fostering collaboration between teams and stakeholders Optimizing the flow of value through the ART Share insights with the leadership group and stakeholders Manage expectations to protect the ART and teams
Work with leadership (e.g., program directors and project managers) taking on delegated tasks and assisting with various project management activities, as needed Qualifications
US citizen or Authorized to Work and lived in the US for 3 of the last 5 years. Must be able to obtain a U.S. Federal government client badge and pass a government Public Trust. Bachelor's degree in computer science, information technology, business administration, or a related field and a minimum of 10 years of experience. Three years of experience working as an RTE in large-scale development projects with a thorough understanding of Lean, Agile, and Scrum principles. Candidates should possess a practical track record of driving organizational agility and transformation guided by these methodologies. A commitment to servant leadership, focused on empowering teams, removing barriers to progress, and cultivating a culture of continuous improvement. Ability to support team growth and success through mentorship and facilitation rather than directive management. Proven ability to expertly guide large groups through complex planning, decision-making, and problem-solving sessions. Skilled at ensuring meetings are well-structured, productive, and result in actionable outcomes. Superior verbal and written communication capabilities, enabling effective articulation of concepts and building robust relationships with a diverse array of stakeholders, from technical staff to executive leadership. Capacity to analyze systemic challenges and lead teams toward sustainable, data-driven solutions. Adept at diagnosing root causes and navigating ambiguity with clarity and composure. A holistic approach to understanding the interconnectedness between the ART and the greater value stream, enabling strategic alignment and optimal value delivery across the organization. Demonstrated experience coaching individuals and teams to adopt and refine Lean-Agile practices, fostering skill development and high performance throughout the ART. Possession of a SAFe Release Train Engineer (RTE) certification is highly desirable, reflecting readiness to lead and guide ARTs at scale. Prior roles as a Scrum Master, Agile Coach, or Program Manager are strongly preferred, providing a foundation of leadership, process expertise, and project orchestration in agile environments.
Attention Candidates
We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com). If you have any concerns, please don't hesitate to reach out to us atrecruiting@index-analytics.com.
If you are selected for an interview, please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools, including but not limited to AI-generated responses, real-time transcription, or automated assistance during the interview process. We value authentic interactions and the opportunity to engage directly with candidates. Any unauthorized use of AI may result in disqualification from consideration.
The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities.
Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Level Experienced
Job Location 7265 WINDSOR BLVD SUITE 106 - Windsor Mill, MD
Remote Type Fully Remote
Education Level 4 Year Degree
Salary Range $126350.00 - $177600.00 Salary/year
Description
Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities.
Index Analytics seeks a Release Train Engineer (RTE) - Agile Coach to support Government contracts. For this position, we are looking for an (RTE) who is a servant leader and coach for an Agile Release Train (ART). The RTE's primary responsibilities include facilitating ART events and processes, assisting teams in delivering value, managing risks and impediments, and fostering a culture of continuous improvement. This role requires a deep understanding of Lean-Agile principles and the Scaled Agile Framework (SAFe).
Responsibilities Facilitating and executing ART events, serving as the orchestrator for PI Planning and Inspect & Adapt workshops, and ensuring these collaborative events are conducted smoothly and effectively. This includes leading and facilitating key ART events, conducting regular ART Syncs to promote transparency, alignment, and actionable information flow, and coordinating program execution to support the ART's objectives and maintain alignment with overall program goals. Act as a coach and mentor across the Agile Release Train, guiding ART participants in Lean-Agile principles and practices. This includes providing targeted mentorship to Scrum Masters, Product Owners, and other ART leaders to help them continually develop their skills and foster a collaborative environment. The RTE will promote effective communication among teams and stakeholders, ensuring that all members are working toward common objectives. Proactively identify, track, and resolve impediments or risks that threaten the ART's progress, facilitate retrospectives to champion a culture of experimentation and innovation, and use relevant metrics to measure and report on ART progress, driving data-driven decisions. Provide and ensure clear communication between the ART and all internal and external stakeholders, work to align interdependent ARTs, resolve potential conflicts, and guide the ART toward delivering sustained value to the organization and its customers. Lead quarterly PI Planning
Coach the ART to complete activities (exploration & refinement) ahead of PI Planning. Prepare for the event itself (schedule, set expectations for the event, coach team members on the guardrails of the event). Each PI will consist of five 2-week time-boxed increments. Final2-weekincrementconcentratingonInnovationandPlanning(I&P)tasks Facilitate Inspect & Adapt workshops when needed. Teams demonstrateprototypesandsystemfunctionalityweekly, EachPIwillendwithafullyintegrated demo of the released product.
Work to improve the continuous flow of value through the ART by helping visualize workflow, address bottlenecks, and accelerate the Continuous Delivery Pipeline. Supportreleasemanagementforall ADOswithin the Salesforceorg
Collaboration with Enterprise Salesforce Services (ESFS) group Ensure each application to be released without disruption or degradation to existing applications
WorkingintandemwiththeProgramManagerandProjectManager,ourRTE/AgileCoach willensure that we deliver the necessary Agile metrics to better monitor program performance. Experience providing Salesforce Center of Excellence (SOE) in collaboration with ESFS Tracking key ART execution metrics Escalating and tracking ART impediments Facilitating relentless improvements for the ART
Fostering collaboration between teams and stakeholders Optimizing the flow of value through the ART Share insights with the leadership group and stakeholders Manage expectations to protect the ART and teams
Work with leadership (e.g., program directors and project managers) taking on delegated tasks and assisting with various project management activities, as needed Qualifications
US citizen or Authorized to Work and lived in the US for 3 of the last 5 years. Must be able to obtain a U.S. Federal government client badge and pass a government Public Trust. Bachelor's degree in computer science, information technology, business administration, or a related field and a minimum of 10 years of experience. Three years of experience working as an RTE in large-scale development projects with a thorough understanding of Lean, Agile, and Scrum principles. Candidates should possess a practical track record of driving organizational agility and transformation guided by these methodologies. A commitment to servant leadership, focused on empowering teams, removing barriers to progress, and cultivating a culture of continuous improvement. Ability to support team growth and success through mentorship and facilitation rather than directive management. Proven ability to expertly guide large groups through complex planning, decision-making, and problem-solving sessions. Skilled at ensuring meetings are well-structured, productive, and result in actionable outcomes. Superior verbal and written communication capabilities, enabling effective articulation of concepts and building robust relationships with a diverse array of stakeholders, from technical staff to executive leadership. Capacity to analyze systemic challenges and lead teams toward sustainable, data-driven solutions. Adept at diagnosing root causes and navigating ambiguity with clarity and composure. A holistic approach to understanding the interconnectedness between the ART and the greater value stream, enabling strategic alignment and optimal value delivery across the organization. Demonstrated experience coaching individuals and teams to adopt and refine Lean-Agile practices, fostering skill development and high performance throughout the ART. Possession of a SAFe Release Train Engineer (RTE) certification is highly desirable, reflecting readiness to lead and guide ARTs at scale. Prior roles as a Scrum Master, Agile Coach, or Program Manager are strongly preferred, providing a foundation of leadership, process expertise, and project orchestration in agile environments.
Attention Candidates
We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com). If you have any concerns, please don't hesitate to reach out to us atrecruiting@index-analytics.com.
If you are selected for an interview, please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools, including but not limited to AI-generated responses, real-time transcription, or automated assistance during the interview process. We value authentic interactions and the opportunity to engage directly with candidates. Any unauthorized use of AI may result in disqualification from consideration.
The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities.
Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.