City of Alexandria Virginia
Benefits Systems Analyst
Overview
The City of Alexandria Human Resources Department is seeking a highly engaged, self-directed Benefits System Analyst to provide excellent customer service and improve the efficiency of administration. The Benefits System Analyst works on the Employee Benefits team within the City's Human Resources Department and is responsible for the benefits system maintenance, day-to-day support and enhancement of the Human Resources Information System (HRIS), as well as reporting, analytics, and dashboards. The Benefits System Analyst reports to the Benefits Manager. The Opportunity
Lead HRIS projects involving implementations, new functionality, upgrades and patches, process improvement and related administration. Ensure timely and thorough processing of all benefit enrollments, terminations and changes. Lead and/or participate in the future implementation and administration of various HR systems and data feeds. Perform other duties as assigned. Process electronic file transfers weekly and provide specific reporting metrics. Process and maintain paper and electronic benefit data for active and retired employees in the Munis HRIS system. Investigate and resolve benefit claims issues. Audit employee records. Participate in open enrollment meetings. Administer and maintain the benefits tracking system. Provide training to employees and HR Liaisons. Provide primary support for Benefits modules of the HR systems, including researching and resolving eligibility problems. Perform scheduled activities within the framework of day-to-day administration and biweekly HRIS Payroll lifecycle. Provide support and participate in Benefit Presentations, Open Enrollment outreach activities, and Benefits Division special and required events. Assist with configuration of plans, groups, eligibility rules, annual rate changes, evidence of insurability, passive events, notifications, open enrollment, departmental transfers, new hires, and life events. Work with the Finance Department to reconcile benefit provider invoices against employee elections/deductions in payroll. Must have experience processing and managing ADA, FLSA, FMLA, and short-term disability (STD) cases. Experience with Paid Parental Leave and including compliance and documentation. Excellent communication and organizational skills. Ability to handle sensitive information with discretion. Experience with HRIS and leave tracking systems preferred. Facilitate the presentation of benefits during New Hire Orientation as needed. About the Department
The City of Alexandria Human Resources Department is made up of a dedicated team of professionals working to support the strategic direction of the city government through the recruitment, development, and retention of a high-quality workforce capable of delivering public services in a complex and stimulating community environment. Through thoughtful planning and the diligent execution of work, the Human Resources Department focuses on the critical needs of our dynamic organization and its employees. If you are curious for a broader view, click the City of Alexandria to learn more about our great City. Requirements
Four-Year College Degree and three years professional experience in a human resources management field; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Advanced Excel and analytic skills. At least four (4) years of Benefits Systems Analyst experience. Experience with a Human Resources Information System (HRIS) such as MUNIS. Experience with Self-Insured, Fully Insured, and Flexible Benefit plans. Demonstrated knowledge and experience in benefits administration, including:
Standard benefit offerings Eligibility requirements Enrollment processes Life event processing Legal and regulatory requirements Benefits reporting
Strong critical thinking and analytical skills, with the ability to troubleshoot and analyze new issues using systems knowledge. Intermediate experience with Smartsheets platform. Desire and initiative to expand systems knowledge through webinars, self-guided trainings, and e-learnings. Ability to manipulate data to meet City, departmental, and client needs. Additional Preferred Qualifications
Knowledge of FMLA, ADA, HIPAA, and other relevant regulations. Excellent communication and organizational skills. Ability to handle sensitive information with discretion. Experience with HRIS and leave tracking systems preferred.
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Overview
The City of Alexandria Human Resources Department is seeking a highly engaged, self-directed Benefits System Analyst to provide excellent customer service and improve the efficiency of administration. The Benefits System Analyst works on the Employee Benefits team within the City's Human Resources Department and is responsible for the benefits system maintenance, day-to-day support and enhancement of the Human Resources Information System (HRIS), as well as reporting, analytics, and dashboards. The Benefits System Analyst reports to the Benefits Manager. The Opportunity
Lead HRIS projects involving implementations, new functionality, upgrades and patches, process improvement and related administration. Ensure timely and thorough processing of all benefit enrollments, terminations and changes. Lead and/or participate in the future implementation and administration of various HR systems and data feeds. Perform other duties as assigned. Process electronic file transfers weekly and provide specific reporting metrics. Process and maintain paper and electronic benefit data for active and retired employees in the Munis HRIS system. Investigate and resolve benefit claims issues. Audit employee records. Participate in open enrollment meetings. Administer and maintain the benefits tracking system. Provide training to employees and HR Liaisons. Provide primary support for Benefits modules of the HR systems, including researching and resolving eligibility problems. Perform scheduled activities within the framework of day-to-day administration and biweekly HRIS Payroll lifecycle. Provide support and participate in Benefit Presentations, Open Enrollment outreach activities, and Benefits Division special and required events. Assist with configuration of plans, groups, eligibility rules, annual rate changes, evidence of insurability, passive events, notifications, open enrollment, departmental transfers, new hires, and life events. Work with the Finance Department to reconcile benefit provider invoices against employee elections/deductions in payroll. Must have experience processing and managing ADA, FLSA, FMLA, and short-term disability (STD) cases. Experience with Paid Parental Leave and including compliance and documentation. Excellent communication and organizational skills. Ability to handle sensitive information with discretion. Experience with HRIS and leave tracking systems preferred. Facilitate the presentation of benefits during New Hire Orientation as needed. About the Department
The City of Alexandria Human Resources Department is made up of a dedicated team of professionals working to support the strategic direction of the city government through the recruitment, development, and retention of a high-quality workforce capable of delivering public services in a complex and stimulating community environment. Through thoughtful planning and the diligent execution of work, the Human Resources Department focuses on the critical needs of our dynamic organization and its employees. If you are curious for a broader view, click the City of Alexandria to learn more about our great City. Requirements
Four-Year College Degree and three years professional experience in a human resources management field; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Advanced Excel and analytic skills. At least four (4) years of Benefits Systems Analyst experience. Experience with a Human Resources Information System (HRIS) such as MUNIS. Experience with Self-Insured, Fully Insured, and Flexible Benefit plans. Demonstrated knowledge and experience in benefits administration, including:
Standard benefit offerings Eligibility requirements Enrollment processes Life event processing Legal and regulatory requirements Benefits reporting
Strong critical thinking and analytical skills, with the ability to troubleshoot and analyze new issues using systems knowledge. Intermediate experience with Smartsheets platform. Desire and initiative to expand systems knowledge through webinars, self-guided trainings, and e-learnings. Ability to manipulate data to meet City, departmental, and client needs. Additional Preferred Qualifications
Knowledge of FMLA, ADA, HIPAA, and other relevant regulations. Excellent communication and organizational skills. Ability to handle sensitive information with discretion. Experience with HRIS and leave tracking systems preferred.
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