Mountainy
Benefits:
Dental insurance
Health insurance
Paid time off
Job Description: Warehouse Operations Manager
We are hiring for 1 full-time position.
What is Mountainy?
Join our dynamic team at Mountainy, a leading provider of third-party logistics and decoration on demand services for online retail businesses. We specialize in offering efficient and cost-effective solutions for apparel & generic product decoration, including direct-to-garment (DTG) printing, UV printing, and transfer printing. With cutting-edge technology and a team of experienced professionals, Mountainy prides itself on delivering high-quality and customized decoration, printing, and logistics solutions to meet our clients' unique needs.
At Mountainy, we understand the importance of creating a memorable customer experience, and that's why we take our clients fulfillment solutions and treat them like our own. With our state-of-the-art facility and dedicated personnel, we're committed to helping online retail businesses streamline their operations, reduce costs, and enhance their brand presence in today's competitive market.
As part of the Mountainy team, you'll have the opportunity to work with a diverse range of online retail clients and play a crucial role in providing top-notch decoration, printing, and logistics services. Join us and be part of an innovative company that values creativity, excellence, and customer satisfaction. Together, let's create the next generation of outstanding decoration solutions and fulfillment for online retail businesses worldwide.
Some things you can expect from our work environment:
On-the-job training
Casual work attire
Growth opportunities
Safe work environment
Overview
As Operations Manager, you will oversee Mountainy’s daily operations across both 3PL and POD fulfillment, ensuring efficiency, accuracy, and client satisfaction. You will lead fulfillment, inventory, and warehouse optimization efforts while partnering closely with leadership to drive continuous improvement. This role requires strong leadership, operational expertise, and the ability to create scalable processes that support business growth.
Key Responsibilities
Leadership & Team Management
Lead, train, and evaluate the fulfillment team, providing clear feedback, coaching, and conflict resolution.
Foster a culture of accountability, efficiency, and continuous improvement.
Fulfillment & Logistics
Oversee order fulfillment operations to ensure accuracy, speed, and quality (target: ~30 orders per hour per person,
Manage returns processing and wholesale quality control.
Ensure all packages are correctly sorted and handed off to carriers on time.
Inventory & Supply Management
Oversee client inventory accuracy through audits and cycle counts.
Maintain inventory of packaging supplies, proactively ordering while minimizing excess and waste.
Ensure inbound shipments are received within three business days.
Warehouse Optimization
Design and maintain warehouse layout for maximum space efficiency and workflow optimization.
Ensure all packing stations are prepped daily and warehouse cleanliness is maintained.
Process & Performance Improvement
Monitor and optimize operational processes, identifying opportunities to improve throughput, efficiency, and client satisfaction.
Partner with leadership to implement automation rules and streamline workflows.
Actively evaluate cost-saving opportunities and vendor relationships.
Cross-Department Collaboration
Communicate with Production Manager and Account Managers to align on client needs, order timelines, and quality expectations.
Report damaged inventory and operational issues proactively.
Compliance & Safety
Uphold and enforce safety policies and standards to protect employees and ensure compliance.
Requirements:
Must be able to lift up to 75 lbs., and push pull up to 50 lbs.
Must be able to operate power tools and machinery related to DTG printing and warehouse tasks.
Must be able to stand for long periods of time.
Be flexible and willing to be cross-trained into other departments.
Join our team at Mountainy, where you'll have the opportunity to play a crucial role in providing high-quality decoration and fulfillment solutions for online retail businesses. Apply now and be part of our dedicated and creative workforce!
Dental insurance
Health insurance
Paid time off
Job Description: Warehouse Operations Manager
We are hiring for 1 full-time position.
What is Mountainy?
Join our dynamic team at Mountainy, a leading provider of third-party logistics and decoration on demand services for online retail businesses. We specialize in offering efficient and cost-effective solutions for apparel & generic product decoration, including direct-to-garment (DTG) printing, UV printing, and transfer printing. With cutting-edge technology and a team of experienced professionals, Mountainy prides itself on delivering high-quality and customized decoration, printing, and logistics solutions to meet our clients' unique needs.
At Mountainy, we understand the importance of creating a memorable customer experience, and that's why we take our clients fulfillment solutions and treat them like our own. With our state-of-the-art facility and dedicated personnel, we're committed to helping online retail businesses streamline their operations, reduce costs, and enhance their brand presence in today's competitive market.
As part of the Mountainy team, you'll have the opportunity to work with a diverse range of online retail clients and play a crucial role in providing top-notch decoration, printing, and logistics services. Join us and be part of an innovative company that values creativity, excellence, and customer satisfaction. Together, let's create the next generation of outstanding decoration solutions and fulfillment for online retail businesses worldwide.
Some things you can expect from our work environment:
On-the-job training
Casual work attire
Growth opportunities
Safe work environment
Overview
As Operations Manager, you will oversee Mountainy’s daily operations across both 3PL and POD fulfillment, ensuring efficiency, accuracy, and client satisfaction. You will lead fulfillment, inventory, and warehouse optimization efforts while partnering closely with leadership to drive continuous improvement. This role requires strong leadership, operational expertise, and the ability to create scalable processes that support business growth.
Key Responsibilities
Leadership & Team Management
Lead, train, and evaluate the fulfillment team, providing clear feedback, coaching, and conflict resolution.
Foster a culture of accountability, efficiency, and continuous improvement.
Fulfillment & Logistics
Oversee order fulfillment operations to ensure accuracy, speed, and quality (target: ~30 orders per hour per person,
Manage returns processing and wholesale quality control.
Ensure all packages are correctly sorted and handed off to carriers on time.
Inventory & Supply Management
Oversee client inventory accuracy through audits and cycle counts.
Maintain inventory of packaging supplies, proactively ordering while minimizing excess and waste.
Ensure inbound shipments are received within three business days.
Warehouse Optimization
Design and maintain warehouse layout for maximum space efficiency and workflow optimization.
Ensure all packing stations are prepped daily and warehouse cleanliness is maintained.
Process & Performance Improvement
Monitor and optimize operational processes, identifying opportunities to improve throughput, efficiency, and client satisfaction.
Partner with leadership to implement automation rules and streamline workflows.
Actively evaluate cost-saving opportunities and vendor relationships.
Cross-Department Collaboration
Communicate with Production Manager and Account Managers to align on client needs, order timelines, and quality expectations.
Report damaged inventory and operational issues proactively.
Compliance & Safety
Uphold and enforce safety policies and standards to protect employees and ensure compliance.
Requirements:
Must be able to lift up to 75 lbs., and push pull up to 50 lbs.
Must be able to operate power tools and machinery related to DTG printing and warehouse tasks.
Must be able to stand for long periods of time.
Be flexible and willing to be cross-trained into other departments.
Join our team at Mountainy, where you'll have the opportunity to play a crucial role in providing high-quality decoration and fulfillment solutions for online retail businesses. Apply now and be part of our dedicated and creative workforce!