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PIH Health

Epic Application Analyst - Bridges Interface

PIH Health, Jackson, Tennessee, us, 38303

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Determination for the Epic Application Analyst (I, II or III), Bridges Interface roles will be based on experience and qualifications. Currently not working with third-party recruitment agencies. For immediate consideration, please email your resume. Please note that PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025) must obtain Epic certification in the required application/module within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will still be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. The Epic Application Analyst, Bridges Interface serves as the primary contact for the interfaces they are assigned to implement and support. Responsibilities include: Configuring and supporting interfaces using the Data Courier application. Coordinating analysis sessions to identify interface business needs, creating technical designs, and managing issue triage necessary for implementation and support. Working closely with project managers, application teams, and technical teams to ensure end-user needs are met. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County, and San Gabriel Valley region. The fully integrated network includes PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical group, and a variety of healthcare services. We are nationally recognized for excellence in patient care and our quality of service, with accolades from the College of Healthcare Information Management Executives (CHIME) identifying us as one of the nation's top hospital systems for best practices and cutting-edge advancements. Required Skills: Strong understanding of ambulatory clinic workflows, including orders and documentation. Familiarity or willingness to learn about orthopedic, ophthalmology, and urgent care clinical workflows. Strong analytical, technical, and troubleshooting skills. Flexibility with respect to changing end-user business needs. Ability to proactively seek out assignments and assist others. Clear and concise communication with project leadership and subject matter experts. Ability to establish trust and build effective relationships with Epic counterparts. Willingness to learn new software and systems. Effective listening skills to ensure accurate reception of information. Proficient in logical examination and interpretation of information to resolve problems. Perseverance in challenging situations and capability to perform under stress. Required Experience: Epic Application Analyst I, Bridges Interface Bachelor's degree or a license/certification in a clinical specialty. 7 or more years of experience. Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Ambulatory EHR, Bones Orthopaedics, Kaleidoscope Ophthalmology, Urgent Care, & Epic Care Link. Experience with PIH Health clinical workflows. Experience working in an ambulatory clinic. Epic Application Analyst II, Bridges Interface Bachelor's degree. 3 to 7 years of experience. Minimum 4 years of experience may be accepted in lieu of the required degree. Experience with interface engines. Preferred: Certification, experience, or proficiency in Bridges Interface and Data Courier. Epic Application Analyst III, Bridges Interface Bachelor's degree. 7 or more years of experience. Experience with interface engines. Preferred: Certification, experience, or proficiency in Bridges Interface and Data Courier. Address: 12401 Washington Blvd. Salary: .00 Shift: Days