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Klaviyo

Senior Director, G&A Systems

Klaviyo, Boston, Massachusetts, us, 02298

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Overview Senior Director, G&A Systems at Klaviyo. You will be the strategic technology executive responsible for maturing and scaling the systems that form Klaviyo's corporate backbone. Reporting to the CIO, you will own the definitive technology vision and roadmap for our Finance, People, and Legal organizations. In this leadership role, you will orchestrate a team of technology leaders to build a world-class, globally scalable, and compliant foundation to enable Klaviyo’s continued growth by ensuring our most vital corporate operations are efficient, automated, auditable, and secure.

Apply fast, check the full description by scrolling below to find out the full requirements for this role. Responsibilities

Own the G&A Technology Vision and Roadmap: Define and own the multi-year technology strategy for all General & Administrative functions, ensuring alignment with the CFO, Chief People Officer, and General Counsel's strategic objectives and the company's financial plan; oversee enterprise application strategy, guiding platform decisions, process optimization and automation at scale. Lead a Team of Leaders: Lead, coach, and develop a high-performing organization, including managers, engineers and architects. Set a high bar for strategic thinking, operational rigor, and proactive business partnership. Master the application systems Core: Provide strategic oversight for the entire financial and people systems landscape, including ERP (Netsuite), Procure-to-Pay (Coupa), revenue systems and Treasury platforms, ensuring global scale and public company reporting readiness. Build a World-Class People & Legal Stack: Drive strategy for People technology (Workday HCM, talent acquisition, total rewards) and Legal technology (contract lifecycle management, equity management) to create a best-in-class employee experience. Champion SOX Compliance and Data Integrity: Own the design, implementation, and operation of IT General Controls (ITGCs) for SOX compliance. Partner with Internal Audit and external auditors to ensure systems are auditable and secure. Drive key initiatives: Automate core business processes (procure-to-pay, record-to-report, hire-to-retire) to improve efficiency and scalability; promote responsible AI adoption and act as an AI champion within the organization. Manage the G&A Portfolio: Own the G&A systems portfolio, including strategic planning, budget management, resource allocation, and executive-level vendor management to maximize ROI. Transform workflows by integrating AI to create smarter systems and new ways of working. Who You Are

Required Qualifications: 12+ years of progressive experience in enterprise systems or corporate IT, with a track record leading systems to support G&A functions in modern, fast-growing tech/SaaS companies A systems thinker who can see the big picture while managing operational and technical details A trusted advisor and empathetic partner to business functional leaders with the ability to translate business needs into systems solutions 5+ years of experience in a "leader of leaders" role, with demonstrated ability to manage and develop other managers Extensive domain expertise in technology strategy for Finance and HR within a global, public company Deep, practical experience with SOX IT General Controls (ITGCs) and strong partnerships with internal and external audit teams Proven track record delivering multiple large-scale system implementations (e.g., ERP, HCM) from business case through adoption and value realization Experience with experimenting with AI in work or personal projects and readiness to explore new AI tools and workflows responsibly Preferred Qualifications: Deep architectural knowledge of Netsuite/Oracle ERP and Workday HCM is preferred Experience with modern Legal and Compliance technology platforms (e.g., Ironclad, OneTrust) Experience leading technology integration and business process harmonization for M&A An MBA or other relevant advanced degree Additional Information We are an equal opportunity employer and do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex, gender identity, sexual orientation, disability, veteran status, or any other characteristic protected by applicable law. The company will provide accommodations as needed. Our Job Applicant Privacy Notice applies to processing of personal data in connection with applications. Base pay range and total rewards information are provided where applicable; actual offers depend on location, experience, and qualifications.

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