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City Of Corsicana

Police Telecommunicator

City Of Corsicana, Corsicana, Texas, United States, 75110

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Featured job listings display on the top of all job listings and are designed to stand out from the others. After completing all the steps, click Preview to open a preview of your listing in a new window or click Proceed to Checkout where you can purchase the listing for the duration you specified. Receives and dispatches emergency and non-emergency telephone and radio calls from and to Police Officers, Fire/EMS personnel and citizens. Communicates by radio, with members of the Police and Fire Departments, as they monitor other departments and agencies. Volume of work involves emergency and non-emergency telephone calls for service and computer entry. Receives and evaluates police and emergency calls, and related business calls for the City during an assigned portion of the 24-hours-per-day/7-days-per-week Police Department operations; provides information and/or transfers calls to the appropriate department, agency, or response organization; takes messages for Police Department personnel. Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining priority of emergency and contacting and sending appropriate response unit. Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units. Operates computer, telephone, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned. Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information. Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons. Accesses Federal, State, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff. Acts as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency. Maintains accurate departmental and law enforcement records and files, researches and compiles information from such files. Attends necessary training, shift briefing sessions, participates in drills, and test scenarios to prepare for unexpected emergencies. Performs other duties as assigned. Education & Experience

High school diploma or GED required Ability to type efficiently Possess or ability to obtain a Basic Telecommunicators Certificate through the State of Texas within 12 months of hiring May be required to be on-call and to work various shifts or emergencies on evenings, weekends, and holidays Knowledge, Skills & Abilities

Assess and prioritize emergency situations while remaining calm and using sound, independent judgment. Memorize codes, names, street locations, and other information. Read and interpret maps and other pertinent documentation. Interpret, apply and explain policies, procedures, and regulations. Attend to multiple activities simultaneously. Obtain necessary information from individuals in stressful or emergency situations. Compile and summarize information to prepare accurate, clear, and concise reports. Perform technical, detailed, and responsible office support work. Compose correspondence independently or from brief instructions. Organize, maintain, and update office database and records systems. Make accurate arithmetic and statistical computations. Enter and retrieve data from a computer with sufficient speed and accuracy. Effectively communicate upset and irate callers; obtain necessary information from individuals in stressful or emergency situations. Multi-task by listening, speaking, and performing computer functions simultaneously. Learn and effectively utilize various law enforcement software programs to retrieve or record information quickly and accurately. Learn a wide variety of classification codes and computer commands and standard broadcasting procedures and rules. Maintain confidentiality. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks including the Texas Law Enforcement Telecommunications System (TLETS). Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Physical Demands & Working Environment

Must possess mobility to work in a centralized communication operations environment, using public safety emergency services equipment including computer-aided dispatch systems, telephones, radios and other communication devices, as well as standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone and radio. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Performance of the work frequently requires positions to remain at a workstation for extended periods of time. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. Conditions of Employment

The City of Corsicana has established the goal of a 100% drug and alcohol-free workplace. Applicants will be required to undergo drug and alcohol testing prior to employment. Applicant must also pass a polygraph test and a psychological exam prior to employment. Possess and maintain a valid Class C Texas drivers license and satisfactory driving record Punctuality and regular attendance are required. Must satisfactorily complete a one-year probation period Special Requirements

Applicant required to pass a criminal history check, thorough background investigation, work fitness physical and drug screen and psychological exam prior to employment. How to Apply: Applications must be fully completed to be considered for employment. A separate application is required for each job title.You may submit your application by applying online via the APPLY ONLINE link under the TOOLS section on the job posting page or by downloading a PDF application via DOWNLOAD APPLICATION.Completed applications can be submitted by email to Allie Hocutt (ahocutt@corsicanatx.gov) or PJ McFadden (pmcfadden@corsicanatx.gov), by fax at 903.654.4820, or in person at the Corsicana Government Center, Human Resources Office, 200 N. 12th Street, Corsicana, Texas.The City of Corsicana is an equal opportunity employer. Category Police Status Open AN APPLICATION MUST BE COMPLETED TO BE CONSIDERED FOR EMPLOYMENT. Salary $23.50/hr. Posted August 18, 2025 Closing Open Until Filled Attached Files Telecommunicator. Police. 3.2025 (002)

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