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Pasona NA

Sales Assistant-Japanese Bilingual

Pasona NA, Tustin, California, United States, 92681

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Sales Assistant-Japanese Bilingual

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Sales Assistant-Japanese Bilingual

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Pasona N A, Inc. Job Description

Sales Support / Order Processing (Bilingual JapaneseEnglish)

Job Description

Sales Support / Order Processing (Bilingual JapaneseEnglish)

Location:

Hybrid remote Tustin, CA Once a week at the office

Employment Type:

Full-time

Pay Range:

$23.00 $25.00/hour

Languages:

Japanese (Advanced proficiency in Japanese) and English (Business level)

We are seeking a highly organized and detail-oriented

Sales Support / Order Processing Specialist

to join our team. This role is ideal for someone who thrives in a fast-paced environment, can manage multiple priorities, and enjoys collaborating across teams.

Key Responsibilities

Order Processing

Review customer purchase orders and supporting documents after sales review. Enter purchase orders into the ERP system to generate sales orders, purchase orders, and invoices. Issue purchase orders to the parent company and order acknowledgements to customers. Communicate order status updates with sales, customers, engineers, and the parent company. Send invoices to customers via ERP or upload to customer portals. Prepare and send proforma invoices, follow up on payments, and coordinate with accounts receivable. Send shipment notifications and provide shipping documents to customers. Perform weekly and monthly purchase, sales, and inventory checks in the ERP system.

Sales Support

Assist with setting up new customer accounts, including gathering information and processing credit applications. Coordinate shipment inquiries with customers and/or the parent company. Process customer item updates and other change requests. Assist in internal control audit preparations. Distribute promotional samples and flyers, and maintain sample inventory. Ship requested items to sales teams, the parent company, or customers. Perform other related duties as assigned by the supervisor.

Qualifications

Expert-level Japanese and business-level English proficiency. Associates degree or equivalent experience (24 years). Strong adaptability, ability to multitask, and proactive problem-solving skills. High attention to detail and accuracy in data entry. Effective communication and teamwork skills. Proficiency in Microsoft Office (Outlook, Excel, Word). Experience with QuickBooks, SAGE, SAP Business One, or similar ERP systems preferred. Basic knowledge of import/export processes preferred.

Benefits

401(k) with company match Health, dental, vision, and life insurance Flexible spending account Paid vacation, sick leave, and holidays Tuition reimbursement Flexible schedule

To apply, please send resume to tsakiyama@pasona.com

Seniority level

Seniority level

Entry level Employment type

Employment type

Full-time Job function

Job function

Sales and Business Development Industries

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