Sunridge Management
Leasing Consultant
The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned property, and properly secure lease agreements from qualified persons. A Leasing Consultant is very service-oriented and strives to make current residents feel welcome and comfortable in their community. The Leasing Consultant will contact a person of authority should any situation warrant an action or decision that falls outside their duties and responsibilities. Duties and responsibilities include: Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments. Must have complete knowledge of Fair Housing Compliance laws or attend Fair Housing Training within the first 90 days of employment. Must have complete knowledge of the lease contract, application, and other addenda. Must have complete knowledge of SunRidge policy and procedures as outlined in the Employee Handbook and Operations Manual. Must immediately notify his or her immediate supervisor or AVP of any illegal conduct by a vendor, resident, or another employee. Marketing and leasing responsibilities include: Maintain a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet. Maintain work area in a clean and organized manner. Inspect models and make ready vacancies daily to ensure cleanliness. Answer incoming phone calls and handle each call, whether it is a prospect call, irate resident, a service request, etc. Transfer calls to Assistant Manager or Manager when appropriate. Greet prospective residents, qualify and determine their needs and preferences, and professionally present the community and specific apartment(s) while pointing out features and benefits. Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing the property and for improving resident satisfaction. Perform outreach marketing duties. Administrative tasks include: Correctly complete all lease applications, process application verification, and notify prospective residents of results. Complete all lease paperwork, including related addenda per SunRidge policy. Accept rent and deposit not to include cash or incomplete money orders. Provide a receipt upon request using only approved SunRidge receipts from the receipt book. Complete the Guest Information form on all prospects, send thank you notes, and perform follow-up. Enter phone and/or walk-in traffic from Welcome Cards into the computer daily. Physically inspect the property when on grounds, pick up litter, and report any service needs to the Manager, including cluttered patios, inoperable vehicles, broken windows, water leaks, etc. Inventory office supplies every week. The report needs to be given to the manager. Organize and file appropriate reports, leases, and paperwork daily. Attend company meetings when requested. Document all resident communication (verbal and written) in the lease file conversation log. Assist the Manager and Assistant Manager in the preparation of daily and weekly reports, market surveys, etc. Accompany outside vendors on service request calls for occupied apartments when necessary. Training requirements include: Complete all Grace Hill courses by the required deadlines. Commissions and bonuses will not be paid for anyone with past due Grace Hill courses. General duties include: Performs any additional duties assigned by the Manager or Property Supervisor. Qualifications include maintaining good leasing and closing skills, being and staying organized, and possessing basic computer skills. Work hours are flexible, often including weekends and holidays. Employees work 20-40 hours per week, depending on full or part-time status. Overtime must be approved by your supervisor before working over 40 hours if full-time or 25 hours if part-time. Physical requirements include standing and walking or sitting alternatively, depending on the specific needs of the day. Estimate 70% of time spent on feet and 30% sitting at a desk. The employee must have a constant need to perform the following physical activities: Bend/stoop/squat, pick up litter, filing, climb stairs, show and inspect the community, push or pull, open and close doors, reach above shoulder, store/retrieve supplies. Vision requirements include the constant need to complete forms, read and review reports, answer a wide variety of correspondence, and view the computer screen. Frequent need to see small details. Hearing requirements include the constant need to communicate over the telephone and in person with prospects, residents, vendors, and corporate employees. Speaking requirements include the constant need to communicate over the telephone and in person with prospects, residents, vendors, and corporate employees. Driving/traveling requirements include the frequent need to utilize personal transportation to inspect the surrounding neighborhood, make trips to the bank, visit the corporate office, conduct outreach marketing, and run property-related errands. Must have and maintain a valid driver's license and automobile insurance. Must have and maintain access to street-legal, reliable transportation. Working environment is indoors, frequently outdoors, in all weather conditions. Occasional exposure to paint fumes, solvents, adhesives, etc. Reasoning development requires moderate ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations. Needs to reason beyond a specific set of instructions. SunRidge Management Group is an equal opportunity employer and a drug-free workplace, with over 30 years of experience in the industry.
The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned property, and properly secure lease agreements from qualified persons. A Leasing Consultant is very service-oriented and strives to make current residents feel welcome and comfortable in their community. The Leasing Consultant will contact a person of authority should any situation warrant an action or decision that falls outside their duties and responsibilities. Duties and responsibilities include: Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments. Must have complete knowledge of Fair Housing Compliance laws or attend Fair Housing Training within the first 90 days of employment. Must have complete knowledge of the lease contract, application, and other addenda. Must have complete knowledge of SunRidge policy and procedures as outlined in the Employee Handbook and Operations Manual. Must immediately notify his or her immediate supervisor or AVP of any illegal conduct by a vendor, resident, or another employee. Marketing and leasing responsibilities include: Maintain a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet. Maintain work area in a clean and organized manner. Inspect models and make ready vacancies daily to ensure cleanliness. Answer incoming phone calls and handle each call, whether it is a prospect call, irate resident, a service request, etc. Transfer calls to Assistant Manager or Manager when appropriate. Greet prospective residents, qualify and determine their needs and preferences, and professionally present the community and specific apartment(s) while pointing out features and benefits. Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing the property and for improving resident satisfaction. Perform outreach marketing duties. Administrative tasks include: Correctly complete all lease applications, process application verification, and notify prospective residents of results. Complete all lease paperwork, including related addenda per SunRidge policy. Accept rent and deposit not to include cash or incomplete money orders. Provide a receipt upon request using only approved SunRidge receipts from the receipt book. Complete the Guest Information form on all prospects, send thank you notes, and perform follow-up. Enter phone and/or walk-in traffic from Welcome Cards into the computer daily. Physically inspect the property when on grounds, pick up litter, and report any service needs to the Manager, including cluttered patios, inoperable vehicles, broken windows, water leaks, etc. Inventory office supplies every week. The report needs to be given to the manager. Organize and file appropriate reports, leases, and paperwork daily. Attend company meetings when requested. Document all resident communication (verbal and written) in the lease file conversation log. Assist the Manager and Assistant Manager in the preparation of daily and weekly reports, market surveys, etc. Accompany outside vendors on service request calls for occupied apartments when necessary. Training requirements include: Complete all Grace Hill courses by the required deadlines. Commissions and bonuses will not be paid for anyone with past due Grace Hill courses. General duties include: Performs any additional duties assigned by the Manager or Property Supervisor. Qualifications include maintaining good leasing and closing skills, being and staying organized, and possessing basic computer skills. Work hours are flexible, often including weekends and holidays. Employees work 20-40 hours per week, depending on full or part-time status. Overtime must be approved by your supervisor before working over 40 hours if full-time or 25 hours if part-time. Physical requirements include standing and walking or sitting alternatively, depending on the specific needs of the day. Estimate 70% of time spent on feet and 30% sitting at a desk. The employee must have a constant need to perform the following physical activities: Bend/stoop/squat, pick up litter, filing, climb stairs, show and inspect the community, push or pull, open and close doors, reach above shoulder, store/retrieve supplies. Vision requirements include the constant need to complete forms, read and review reports, answer a wide variety of correspondence, and view the computer screen. Frequent need to see small details. Hearing requirements include the constant need to communicate over the telephone and in person with prospects, residents, vendors, and corporate employees. Speaking requirements include the constant need to communicate over the telephone and in person with prospects, residents, vendors, and corporate employees. Driving/traveling requirements include the frequent need to utilize personal transportation to inspect the surrounding neighborhood, make trips to the bank, visit the corporate office, conduct outreach marketing, and run property-related errands. Must have and maintain a valid driver's license and automobile insurance. Must have and maintain access to street-legal, reliable transportation. Working environment is indoors, frequently outdoors, in all weather conditions. Occasional exposure to paint fumes, solvents, adhesives, etc. Reasoning development requires moderate ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations. Needs to reason beyond a specific set of instructions. SunRidge Management Group is an equal opportunity employer and a drug-free workplace, with over 30 years of experience in the industry.