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Hospitality Online Inc

Front Desk Agent

Hospitality Online Inc, Billerica, Massachusetts, us, 01821

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About Us

Our TEAM culture motivates and encourages each individual member to achieve MORE in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do! T.E.A.M = Together Everyone Achieves More About the Role

Seeking charismatic and outgoing hospitality professionals to join our growing TEAM! As Front Desk Agent you will be a crucial asset to our innovative TEAM, creating lasting impressions for our guests. Your infectious enthusiasm, genuine smile, attentive service, and passion for hospitality will shine and set the tone for an unforgettable guest experience. Advancement Opportunities and Professional Career Path

Front Office Manager Operations Manager Assistant General Manager General Manager Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates? Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow,

YOU

could achieve a management opportunity in less than one year!

Whats Your More? TEAM Benefits

401k Health/Dental/Vision/Life/Voluntary Insurance Management Development Program TEAM and Travel Discounts Vacation/Well/Holiday Pay Career Advancement Opportunity Referral Bonus Program On Site Parking Responsibilities

In this role you will welcome guests, manage their information, distribute keys, and assign rooms, and answer any general inquiries to ensure they have an excellent stay with us. Requirements

Prior front desk experience in a Marriott brand setting or luxury hotel environment is ideal, but willing to train the right customer service professional looking to grow their career. We are dedicated to thoroughly training & developing our team into hotel leaders through interactive teamwork in a positive work environment! Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack) Strong communication and listening skills and excellent speaking, reading, and writing ability Fluency in English: additional languages preferred. Spanish language skills are highly desired Flexible schedule required for days, weekends, and holidays High energy with effective and influential people skills. Positive attitude and the desire to motivate others The ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas

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