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Pattern Promotions

Front Desk Representative

Pattern Promotions, Chicago, Illinois, United States, 60290

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Front Desk Representative

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$37,000.00/yr - $49,000.00/yr Job Title: Front Desk Representative Chicago, IL

Salary: $37,000 - $49,000 per year

Job Type: Full-time

Work Type: In-person (strictly on-site)

About Us

Pattern Promotions is a fast-growing marketing and promotions company dedicated to creating memorable brand experiences for our clients. Based in the heart of Chicago, IL, we believe in delivering exceptional service that meets our clients' needs and exceeds their expectations. Join us and become part of a dynamic team that values innovation, collaboration, and professional growth!

Job Description

We are seeking a dedicated and personable Front Desk Representative to join our dynamic team. In this vital role, you will be the first point of contact for our guests, ensuring that they receive a warm welcome and exceptional service from the moment they arrive. The ideal candidate will possess outstanding communication skills and a positive attitude, helping to create a friendly and inviting atmosphere.

Responsibilities

Greet and welcome guests upon arrival at the front desk. Manage check-in and check-out processes efficiently and accurately. Answer incoming calls and respond to guest inquiries promptly. Handle guest requests and resolve any issues or complaints professionally. Process payments and maintain accurate financial records. Coordinate with other departments to ensure a seamless guest experience.

Skills & Qualifications

High school diploma or equivalent; additional education in hospitality is a plus. Proven experience in a customer service role, preferably in a hotel or front desk position. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multitask and work effectively in a fast-paced environment. Proficient in using computer systems and front-desk software; familiarity with hotel management systems is a bonus.

Benefits

Competitive salary with performance-based bonuses. Health, dental, and vision insurance. Paid time off and holiday pay. Professional development opportunities. Friendly and supportive work environment.

Join Pattern Promotions and make an impact in a company that values your skills and offers opportunities for growth. Apply today to start your journey with us!

Note On-campus work in Chicago, IL

Seniority level

Seniority level

Entry level Employment type

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Full-time Job function

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Management and Manufacturing Industries

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