North Dakota Staffing
Senior Workforce Management Analyst - Remote in California
North Dakota Staffing, New York, New York, United States
Senior Workforce Management Analyst
Our work matters. We help people get the medicine they need to feel better and live well. It fuels our passion and drives every decision we make. Responsibilities
Model, analyze and develop reports for operations departments (i.e., volume, rate, and workload forecasting and trend analyses) Lead the assessment and analysis of planning and workflow improvement, long range forecasting, budgeting, and hiring plans and operational strategic planning initiatives Partner with department leaders to develop budget staffing requirements Develop employee, supervisor, department and operations level production reporting Provide feedback, coaching and training to support associate and workforce planning analyst development Other duties as assigned Minimum Qualifications
Bachelors degree in business or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required 5 years of work experience in data or statistical analysis in a production, call center or pharmacy environment Experience with workforce planning software (IEX, VERINT, NICE) Must be eligible to work in the United States without need for work visa or residency sponsorship Additional Qualifications
Ability to develop presentations for senior level management Ability to lead and direct department activities Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. Prime Therapeutics LLC is a Tobacco-Free Workplace employer. If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email Careers@primetherapeutics.com.
Our work matters. We help people get the medicine they need to feel better and live well. It fuels our passion and drives every decision we make. Responsibilities
Model, analyze and develop reports for operations departments (i.e., volume, rate, and workload forecasting and trend analyses) Lead the assessment and analysis of planning and workflow improvement, long range forecasting, budgeting, and hiring plans and operational strategic planning initiatives Partner with department leaders to develop budget staffing requirements Develop employee, supervisor, department and operations level production reporting Provide feedback, coaching and training to support associate and workforce planning analyst development Other duties as assigned Minimum Qualifications
Bachelors degree in business or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required 5 years of work experience in data or statistical analysis in a production, call center or pharmacy environment Experience with workforce planning software (IEX, VERINT, NICE) Must be eligible to work in the United States without need for work visa or residency sponsorship Additional Qualifications
Ability to develop presentations for senior level management Ability to lead and direct department activities Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. Prime Therapeutics LLC is a Tobacco-Free Workplace employer. If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email Careers@primetherapeutics.com.