City National Bank
Overview
Join to apply for the
Business Process Analyst Lead
role at
City National Bank . This role is an opportunity to play an integral part on the Enterprise Fraud Management team. It requires fraud subject matter expertise, accountability for a specific Fraud Risk portfolio (e.g., a product like credit cards or a channel like digital platforms); understanding the fraud risks and controls in the portfolio, and collaboration with fraud, business, and product partners to mitigate current and emerging fraud risks. The role works closely with the Fraud Controls and Surveillance (rules and data science) and Fraud Operations teams to ensure appropriate management of fraud risk and client experience. Regular executive-level communication, a deep understanding of fraud risk, and strong analytical capabilities are essential to identify and remediate fraud risk. What You Will Do
Leverage data to identify current and emerging fraud risks and design suitable fraud control augmentations. Collaborate with business, product, or channel owners to ensure awareness of fraud risks and influence adoption of fraud controls aligned with risk appetite and client experience expectations. Effectively communicate fraud trends and solutions to key stakeholders, including business, technology, and risk partner teams. Support new or existing product or channel fraud risk assessments to identify vulnerabilities and implement mitigation steps. Develop, disseminate, and present fraud metrics to enable understanding of risk and control efficacy. Analyze and measure the effectiveness of existing Fraud and Business controls and develop repeatable, quantifiable improvements. Work collaboratively across Fraud Management and business teams to ideate, test, and implement fraud controls while communicating upstream/downstream impact of changes. Support development, implementation, and continuous improvement of tools and best practices that support Fraud Risk Management activities. Foster a high-performance, inclusive work environment, support peers, and pursue personal development goals. Act as a brand ambassador of the Enterprise Fraud Management team by building strong relationships across the organization. Contribute to ad-hoc assignments and special projects. What You Need to Succeed
Required Qualifications Bachelor's degree or equivalent work experience Minimum of 8 years of experience in financial services with a solid understanding of banking fundamentals, project management, and business control work Minimum of 2 years in operations, risk management, quality assurance, compliance, or an internal control/audit capacity Additional Qualifications Subject matter expertise in Credit Card and Debit Card fraud preferred Strong analytical and complex problem-solving skills Strong interpersonal, verbal, and written communication skills Advanced expertise in Microsoft Office Suite (required), including PowerPoint and Excel; Visio preferred Excellent time management, organizational, and prioritization skills with the ability to balance multiple priorities Ability to work independently and in a self-directed manner Ability to interact with all levels of management What’s in It for You
Compensation Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at what we do, including the benefits and perks we offer our colleagues, including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement About Us
City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and is a subsidiary of Royal Bank of Canada. To learn more about City National and our culture, visit About Us. Inclusion and Equal Opportunity Employment
City National Bank fosters an inclusive environment where all forms of diversity are valued. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
#J-18808-Ljbffr
Join to apply for the
Business Process Analyst Lead
role at
City National Bank . This role is an opportunity to play an integral part on the Enterprise Fraud Management team. It requires fraud subject matter expertise, accountability for a specific Fraud Risk portfolio (e.g., a product like credit cards or a channel like digital platforms); understanding the fraud risks and controls in the portfolio, and collaboration with fraud, business, and product partners to mitigate current and emerging fraud risks. The role works closely with the Fraud Controls and Surveillance (rules and data science) and Fraud Operations teams to ensure appropriate management of fraud risk and client experience. Regular executive-level communication, a deep understanding of fraud risk, and strong analytical capabilities are essential to identify and remediate fraud risk. What You Will Do
Leverage data to identify current and emerging fraud risks and design suitable fraud control augmentations. Collaborate with business, product, or channel owners to ensure awareness of fraud risks and influence adoption of fraud controls aligned with risk appetite and client experience expectations. Effectively communicate fraud trends and solutions to key stakeholders, including business, technology, and risk partner teams. Support new or existing product or channel fraud risk assessments to identify vulnerabilities and implement mitigation steps. Develop, disseminate, and present fraud metrics to enable understanding of risk and control efficacy. Analyze and measure the effectiveness of existing Fraud and Business controls and develop repeatable, quantifiable improvements. Work collaboratively across Fraud Management and business teams to ideate, test, and implement fraud controls while communicating upstream/downstream impact of changes. Support development, implementation, and continuous improvement of tools and best practices that support Fraud Risk Management activities. Foster a high-performance, inclusive work environment, support peers, and pursue personal development goals. Act as a brand ambassador of the Enterprise Fraud Management team by building strong relationships across the organization. Contribute to ad-hoc assignments and special projects. What You Need to Succeed
Required Qualifications Bachelor's degree or equivalent work experience Minimum of 8 years of experience in financial services with a solid understanding of banking fundamentals, project management, and business control work Minimum of 2 years in operations, risk management, quality assurance, compliance, or an internal control/audit capacity Additional Qualifications Subject matter expertise in Credit Card and Debit Card fraud preferred Strong analytical and complex problem-solving skills Strong interpersonal, verbal, and written communication skills Advanced expertise in Microsoft Office Suite (required), including PowerPoint and Excel; Visio preferred Excellent time management, organizational, and prioritization skills with the ability to balance multiple priorities Ability to work independently and in a self-directed manner Ability to interact with all levels of management What’s in It for You
Compensation Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at what we do, including the benefits and perks we offer our colleagues, including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement About Us
City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and is a subsidiary of Royal Bank of Canada. To learn more about City National and our culture, visit About Us. Inclusion and Equal Opportunity Employment
City National Bank fosters an inclusive environment where all forms of diversity are valued. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
#J-18808-Ljbffr