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Job DescriptionJob Description
Summary
Seeking a Technical Services Manager (Lab) for a direct hire opportunity with our growing client, a trusted supplier to the pharmaceutical and food & beverage industries, in Kentwood, MI. This role will manage daily technical and quality assurance operations while providing hands-on laboratory management and customer-facing technical support. This role combines immediate technical execution with management responsibilities, with opportunity to grow into strategic leadership as the company expands. The ideal candidate will coordinate laboratory operations, quality assurance, customer support, and cross-functional collaboration.
Laboratory Operations & Technical Support
Provide technical support to sales team on product specifications and applications
Lead customer sample preparation and technical presentations
Manage laboratory equipment, calibration, maintenance schedules, and vendor relationships
Support product formulation and custom ingredient development
Schedule and prioritize testing activities and sample processing
Manage current lab staff and processes (hiring additional staff as lab grows)
Quality Assurance & Documentation
Develop and document testing methods, quality control procedures, and raw material standards
Create comprehensive technical documentation system for regulatory compliance and product quality
Establish and enforce quality standards for testing materials and products
Implement in-process product inspection standards
Foster food safety culture and ensure compliance with GMP and industry regulations
Cross-Functional Coordination
Serve as liaison between technical operations and other departments
Collaborate with procurement on supplier communications, material approvals, and supplier qualifications
Manage cross-departmental project timelines and communication
Professional Development
Maintain professional knowledge through continuing education and industry involvement
Other related duties as assigned to support company growth
Qualifications
Bachelor's degree in Chemistry, Food Science, Biology, or related scientific field
5+ years of experience in food/ingredient laboratory environment
Previous pharmaceutical or nutraceutical industry experience
Knowledge of analytical instrumentation and testing methodologies
Understanding of FDA regulations, GMP, and food safety requirements
Strong documentation and SOP development skills
Leadership experience managing technical staff
Benefits
Variety of affordable benefit options (Medical, Dental, Vision, etc.)
Paid Time Off and Holiday Pay
401(k)
Growing company with a family feel
Company DescriptionReal People. Real Connections. Real Results.
That's the Messina Talent Advantage.
For more than 40 years, Messina's Talent practice has continuously evolved to meet the needs of our clients. We not only help our clients fill roles and build their teams, but we also help them better understand their workforce and develop strategic talent initiatives that drive value for their organizations.
Messina Talent Advisors, a Messina Group Company, has the network, proven processes, and all the latest technologies to connect the right candidates with the right jobs - faster.Company DescriptionReal People. Real Connections. Real Results.\r\n\r\nThat's the Messina Talent Advantage.\r\n\r\nFor more than 40 years, Messina's Talent practice has continuously evolved to meet the needs of our clients. We not only help our clients fill roles and build their teams, but we also help them better understand their workforce and develop strategic talent initiatives that drive value for their organizations.\r\n\r\nMessina Talent Advisors, a Messina Group Company, has the network, proven processes, and all the latest technologies to connect the right candidates with the right jobs - faster.
Summary
Seeking a Technical Services Manager (Lab) for a direct hire opportunity with our growing client, a trusted supplier to the pharmaceutical and food & beverage industries, in Kentwood, MI. This role will manage daily technical and quality assurance operations while providing hands-on laboratory management and customer-facing technical support. This role combines immediate technical execution with management responsibilities, with opportunity to grow into strategic leadership as the company expands. The ideal candidate will coordinate laboratory operations, quality assurance, customer support, and cross-functional collaboration.
Laboratory Operations & Technical Support
Provide technical support to sales team on product specifications and applications
Lead customer sample preparation and technical presentations
Manage laboratory equipment, calibration, maintenance schedules, and vendor relationships
Support product formulation and custom ingredient development
Schedule and prioritize testing activities and sample processing
Manage current lab staff and processes (hiring additional staff as lab grows)
Quality Assurance & Documentation
Develop and document testing methods, quality control procedures, and raw material standards
Create comprehensive technical documentation system for regulatory compliance and product quality
Establish and enforce quality standards for testing materials and products
Implement in-process product inspection standards
Foster food safety culture and ensure compliance with GMP and industry regulations
Cross-Functional Coordination
Serve as liaison between technical operations and other departments
Collaborate with procurement on supplier communications, material approvals, and supplier qualifications
Manage cross-departmental project timelines and communication
Professional Development
Maintain professional knowledge through continuing education and industry involvement
Other related duties as assigned to support company growth
Qualifications
Bachelor's degree in Chemistry, Food Science, Biology, or related scientific field
5+ years of experience in food/ingredient laboratory environment
Previous pharmaceutical or nutraceutical industry experience
Knowledge of analytical instrumentation and testing methodologies
Understanding of FDA regulations, GMP, and food safety requirements
Strong documentation and SOP development skills
Leadership experience managing technical staff
Benefits
Variety of affordable benefit options (Medical, Dental, Vision, etc.)
Paid Time Off and Holiday Pay
401(k)
Growing company with a family feel
Company DescriptionReal People. Real Connections. Real Results.
That's the Messina Talent Advantage.
For more than 40 years, Messina's Talent practice has continuously evolved to meet the needs of our clients. We not only help our clients fill roles and build their teams, but we also help them better understand their workforce and develop strategic talent initiatives that drive value for their organizations.
Messina Talent Advisors, a Messina Group Company, has the network, proven processes, and all the latest technologies to connect the right candidates with the right jobs - faster.Company DescriptionReal People. Real Connections. Real Results.\r\n\r\nThat's the Messina Talent Advantage.\r\n\r\nFor more than 40 years, Messina's Talent practice has continuously evolved to meet the needs of our clients. We not only help our clients fill roles and build their teams, but we also help them better understand their workforce and develop strategic talent initiatives that drive value for their organizations.\r\n\r\nMessina Talent Advisors, a Messina Group Company, has the network, proven processes, and all the latest technologies to connect the right candidates with the right jobs - faster.