Elevance Health
Overview
CarelonRX Account Manager II Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. Alternate locations may be considered if candidates reside within a commuting distance from an office. The policy on hybrid/virtual work means candidates not within a reasonable commuting distance from the posting location(s) may not be considered unless an accommodation is granted as required by law. CarelonRx (formerly IngenioRx) is a member of the Elevance Health family and leverages technology and a clinical-first approach to deliver member-centered, lasting pharmacy care. The CarelonRx Account Manager II is responsible for retention and operational excellence that meets or exceeds client service and satisfaction goals for a complex book of business. How You Will Make An Impact
Cultivates/builds relationships with broker/consultant/client key decision makers through quality service. Influences and collaborates with internal partners to deliver best-in-class service, including resolving operational issues, root cause analysis, and driving recovery efforts that influence account retention and growth. Executes client-specific operational deliverables including benefits setup, reporting, and project support as needed. Implements/manages contractual obligations including standard performance/operational guarantees and rebate strategies. Leverges data to track account performance and identify trends/opportunities for input/recommendations on client growth and retention. Maintains operational understanding of all Rx products and solutions. Supports implementation for new/existing clients and contract renewals. Trains/mentors lower-level Account Management staff. Minimum Requirements
Requires a BA/BS and a minimum of 2 years of related experience in account management, sales, or managing business/client relationships; or any combination of education and experience which would provide an equivalent background. Travels to worksite and other locations as necessary. Preferred Skills, Capabilities And Experiences
PBM experience strongly preferred. Experience in a client-facing role preferred. Account management experience preferred. For URAC accredited areas, associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Salary and Location: The salary range for this position is $76,440 to $131,040, with locations including District of Columbia (Washington, DC), Illinois, New Jersey, Maryland, Minnesota, New York. Elevance Health offers benefits and a 401(k) plan; salary is based on factors including location and experience. This posting may be modified and compensation can vary based on geographic location, work experience, education, and skill level. We are an Equal Employment Opportunity employer. Applicants who require accommodation to participate in the job application process may contact Elevance Health for assistance. Company Information
Elevance Health is a health company dedicated to improving lives and communities. We are a Fortune 25 company with a history in the healthcare industry, offering a hybrid work model and a comprehensive rewards package including health benefits, 401(k), and other programs. Specific onsite requirements and vaccination policies will be discussed during the hiring process. #J-18808-Ljbffr
CarelonRX Account Manager II Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. Alternate locations may be considered if candidates reside within a commuting distance from an office. The policy on hybrid/virtual work means candidates not within a reasonable commuting distance from the posting location(s) may not be considered unless an accommodation is granted as required by law. CarelonRx (formerly IngenioRx) is a member of the Elevance Health family and leverages technology and a clinical-first approach to deliver member-centered, lasting pharmacy care. The CarelonRx Account Manager II is responsible for retention and operational excellence that meets or exceeds client service and satisfaction goals for a complex book of business. How You Will Make An Impact
Cultivates/builds relationships with broker/consultant/client key decision makers through quality service. Influences and collaborates with internal partners to deliver best-in-class service, including resolving operational issues, root cause analysis, and driving recovery efforts that influence account retention and growth. Executes client-specific operational deliverables including benefits setup, reporting, and project support as needed. Implements/manages contractual obligations including standard performance/operational guarantees and rebate strategies. Leverges data to track account performance and identify trends/opportunities for input/recommendations on client growth and retention. Maintains operational understanding of all Rx products and solutions. Supports implementation for new/existing clients and contract renewals. Trains/mentors lower-level Account Management staff. Minimum Requirements
Requires a BA/BS and a minimum of 2 years of related experience in account management, sales, or managing business/client relationships; or any combination of education and experience which would provide an equivalent background. Travels to worksite and other locations as necessary. Preferred Skills, Capabilities And Experiences
PBM experience strongly preferred. Experience in a client-facing role preferred. Account management experience preferred. For URAC accredited areas, associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Salary and Location: The salary range for this position is $76,440 to $131,040, with locations including District of Columbia (Washington, DC), Illinois, New Jersey, Maryland, Minnesota, New York. Elevance Health offers benefits and a 401(k) plan; salary is based on factors including location and experience. This posting may be modified and compensation can vary based on geographic location, work experience, education, and skill level. We are an Equal Employment Opportunity employer. Applicants who require accommodation to participate in the job application process may contact Elevance Health for assistance. Company Information
Elevance Health is a health company dedicated to improving lives and communities. We are a Fortune 25 company with a history in the healthcare industry, offering a hybrid work model and a comprehensive rewards package including health benefits, 401(k), and other programs. Specific onsite requirements and vaccination policies will be discussed during the hiring process. #J-18808-Ljbffr