Jobs via Dice
Overview
GovCIO is currently hiring for a Computer User Support Specialist for our US Coast Guard program. This position is fully remote. Responsibilities
Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers and installs attendant software. Connects personal computers and terminals to existing data networks. Maintains network diagrams and circuit records. Maintains trouble logs. Instructs users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Performs basic PC, PBX, and network software programming. Confers with staff, users, and management to establish requirements for new systems or modifications Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications Answers questions or resolves computer problems for clients or staff in person, via telephone or from a remote location Maintains record of daily data communication transactions, problems and remedial action taken, and installation activities Develops training materials and procedures, and/or trains users in the proper use of hardware and software Qualifications
Bachelor's with 2-5 years of computer support experience (or commensurate experience) Clearance Required: ability to obtain and maintain a Secret clearance Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. What You Can Expect
Interview & Hiring Process: If you are selected to move forward through the process, here is what you can expect. During the Interview Process: Virtual video interview conducted via video with the hiring manager and/or team; Camera must be on; A valid photo ID must be presented during each interview. During the Hiring Process: Enhanced Biometrics ID verification screening; Background check, to include criminal history (past 7 years), verification of highest level of education, and verification of employment history (past 7 years), based on information provided in your application. Employee Perks
GovCIO offers a range of perks and benefits to support personal and professional well-being, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, including certification preparation content Training, Education and Certification Assistance Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment Available to full-time employees We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. #J-18808-Ljbffr
GovCIO is currently hiring for a Computer User Support Specialist for our US Coast Guard program. This position is fully remote. Responsibilities
Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers and installs attendant software. Connects personal computers and terminals to existing data networks. Maintains network diagrams and circuit records. Maintains trouble logs. Instructs users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Performs basic PC, PBX, and network software programming. Confers with staff, users, and management to establish requirements for new systems or modifications Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications Answers questions or resolves computer problems for clients or staff in person, via telephone or from a remote location Maintains record of daily data communication transactions, problems and remedial action taken, and installation activities Develops training materials and procedures, and/or trains users in the proper use of hardware and software Qualifications
Bachelor's with 2-5 years of computer support experience (or commensurate experience) Clearance Required: ability to obtain and maintain a Secret clearance Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. What You Can Expect
Interview & Hiring Process: If you are selected to move forward through the process, here is what you can expect. During the Interview Process: Virtual video interview conducted via video with the hiring manager and/or team; Camera must be on; A valid photo ID must be presented during each interview. During the Hiring Process: Enhanced Biometrics ID verification screening; Background check, to include criminal history (past 7 years), verification of highest level of education, and verification of employment history (past 7 years), based on information provided in your application. Employee Perks
GovCIO offers a range of perks and benefits to support personal and professional well-being, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, including certification preparation content Training, Education and Certification Assistance Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment Available to full-time employees We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. #J-18808-Ljbffr