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Spottal

Splunk ITSI Engineer

Spottal, Louisville, Kentucky, us, 40201

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We are seeking a skilled

Splunk ITSI (IT Service Intelligence) Engineer

to support our IT operations and observability initiatives in

Louisville, KY . The ideal candidate will have hands-on experience designing and implementing ITSI-based monitoring and analytics solutions to drive real-time insights across enterprise IT environments. Key Responsibilities: Design, develop, and implement

ITSI dashboards, glass tables, KPIs, and services

to support end-to-end infrastructure and application monitoring. Integrate

data sources

from various systems (e.g., servers, applications, network, cloud platforms) into Splunk to enable meaningful correlation and alerting. Develop and optimize

correlation searches ,

notable events , and

alerting rules

aligned with business service health and SLAs. Collaborate with IT, NOC, and application teams to identify key metrics and performance indicators for proactive monitoring. Maintain and improve

ITSI service trees , ensuring accurate dependencies and service health scoring. Troubleshoot and resolve Splunk ingestion, performance, or search-related issues. Support

upgrades, patching , and

performance tuning

of Splunk and ITSI components. Ensure

data governance , access control, and best practices in dashboard/report creation. Required Skills & Experience: 3+ years of experience with

Splunk , including 1+ years with

Splunk ITSI . Strong knowledge of

IT operations ,

incident management , and

observability practices . Experience with

Splunk SPL , correlation searches, adaptive thresholds, and notable event frameworks. Familiarity with infrastructure monitoring tools and log aggregation practices. Proficient in integrating multiple log/data sources into Splunk. Strong problem-solving skills and the ability to work independently or in teams. Preferred Qualifications: Splunk ITSI certification or Splunk Core Certified Power User/Admin. Experience in large enterprise or multi-tenant environments. Familiarity with Python, REST APIs, or automation tools like Ansible is a plus. Experience with cloud-hosted Splunk environments (AWS, GCP, Azure) Responsibilities

Experience

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