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Marriott

Front Desk Agent

Marriott, San Diego, California, United States, 92189

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Additional Information Job Number 25137512 Job Category Reservations Location The Guild Hotel San Diego a Tribute Portfolio Hotel, 500 West Broadway, San Diego, California, United States, 92101VIEW ON MAP (Guild Hotel San Diego a Tribute Portfolio Hotel, 500 West Broadway, San Diego, California, United States, 92101) Schedule Full Time Located Remotely? N Position Type Non-Management Additional Information: This hotel is owned and operated by an independent franchisee, Oram Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotelu2019s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. ORAM Hotels, we are professional, innovative, fast paced. We are looking for Front Desk Agents. At ORAM Hotels, we allow for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. By going our own way, we have created some of the worldu2019s best hotels and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. ORAM Hotels is looking for top talent and we look forward to hearing from you Our work environment includes: uf0b7 Modern office setting uf0b7 Wellness programs uf0b7 Growth opportunities Our receptionists are responsible for greeting people at the front desk, answering incoming calls, managing customer billing requests and other clerical duties. We are seeking bright, pleasant individuals who can be easily trained and take directions from our management team. The ideal candidate will combine a friendly person with a discreet approach to ensure that your experience here is a positive one. Responsibilities: uf0b7 Greet customers in a friendly manner at all times. uf0b7 Answer the phone in a timely and professional manner. uf0b7 Monitor the area of reception and lobby areas to ensure the safety of guests, staff, and property. uf0b7 Answering questions about hotel services and facilities. uf0b7 Direct guests to the appropriate department or person. uf0b7 Assist guests with luggage, valet parking, and room delivery. uf0b7 Provide after-hours assistance for room service, housekeeping, and others as needed. uf0b7 Know when to refer guests to supervisor or manager. uf0b7 Know when to refer customers to another company. uf0b7 Deal effectively with difficult guests or complaints. Job Type: Full-time Pay: $21.50 per hour Benefits: uf0b7 Dental insurance uf0b7 Health insurance uf0b7 Referral program uf0b7 Vision insurance Schedule: uf0b7 Day shift uf0b7 Evening shift uf0b7 Holidays uf0b7 Night shift uf0b7 Weekends as needed Ability to Commute: uf0b7 San Diego, CA 92101 (Required) Ability to Relocate: uf0b7 San Diego, CA 92101: Relocate before starting work (Required) Work Location: In person The hourly rate of pay for this position is $21.50. _This company is an equal opportunity employer._ frnch1