Darcars
Overview
DARCARS of Fairfax
is hiring for an
Automotive Front Desk Receptionist . The
Automotive Front Desk Receptionist
is the front-line representative for the dealership, ethical and professional in appearance and conduct. The role greets customers entering the showroom, directs them to the appropriate party per dealership policies, answers basic inquiries, screens and routes incoming calls, and takes thorough messages. The receptionist also assists in day-to-day activities for sales staff, such as administering dealer tags and gas tickets. Qualifications
Must be able to speak clearly and pleasantly on the telephone and convey a professional image to callers and in-person customers Strong communication skills with both customers and DARCARS employees Demonstrated commitment to customer service Ability to speak, read and comprehend instructions, short correspondence, and policy documents, and converse comfortably with customers Previous customer service experience preferred but not required Ability to sit for long periods Ability to work in a fast-paced environment Team player Flexible schedule, including evenings and weekends Must be able to pass pre-employment screening (background) Benefits
Comprehensive Benefits Plan including 401k Employee discounts on vehicle purchases, parts and service repairs Opportunities to join community service initiatives Internal career advancement opportunities In this role, you'll
Greet showroom customers and determine the nature of their visit Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a salesperson Answer basic customer inquiries and refer more extensive inquiries to the appropriate person Enter data into computer-operated prospect tracking system Manage switchboard Communicate with callers in a professional, friendly and efficient manner, aiming to minimize hold time Take thorough messages including callers name, company if applicable, time, and message details Communicate messages to all appropriate parties promptly Provide basic information to callers with general inquiries Update and distribute company telephone roster as needed Perform clerical and accounting duties as assigned by controller or GSM Serve as showroom greeter Other duties assigned by management Make transaction receipts for sales and service departments, if applicable We are an equal opportunity employer and a drug-free workplace. Offers of employment are contingent upon successfully passing background screening (including criminal background check, review of consumer and motor vehicle records, and verification of SSN). Employment is at-will and subject to dealership rules and regulations. #J-18808-Ljbffr
DARCARS of Fairfax
is hiring for an
Automotive Front Desk Receptionist . The
Automotive Front Desk Receptionist
is the front-line representative for the dealership, ethical and professional in appearance and conduct. The role greets customers entering the showroom, directs them to the appropriate party per dealership policies, answers basic inquiries, screens and routes incoming calls, and takes thorough messages. The receptionist also assists in day-to-day activities for sales staff, such as administering dealer tags and gas tickets. Qualifications
Must be able to speak clearly and pleasantly on the telephone and convey a professional image to callers and in-person customers Strong communication skills with both customers and DARCARS employees Demonstrated commitment to customer service Ability to speak, read and comprehend instructions, short correspondence, and policy documents, and converse comfortably with customers Previous customer service experience preferred but not required Ability to sit for long periods Ability to work in a fast-paced environment Team player Flexible schedule, including evenings and weekends Must be able to pass pre-employment screening (background) Benefits
Comprehensive Benefits Plan including 401k Employee discounts on vehicle purchases, parts and service repairs Opportunities to join community service initiatives Internal career advancement opportunities In this role, you'll
Greet showroom customers and determine the nature of their visit Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a salesperson Answer basic customer inquiries and refer more extensive inquiries to the appropriate person Enter data into computer-operated prospect tracking system Manage switchboard Communicate with callers in a professional, friendly and efficient manner, aiming to minimize hold time Take thorough messages including callers name, company if applicable, time, and message details Communicate messages to all appropriate parties promptly Provide basic information to callers with general inquiries Update and distribute company telephone roster as needed Perform clerical and accounting duties as assigned by controller or GSM Serve as showroom greeter Other duties assigned by management Make transaction receipts for sales and service departments, if applicable We are an equal opportunity employer and a drug-free workplace. Offers of employment are contingent upon successfully passing background screening (including criminal background check, review of consumer and motor vehicle records, and verification of SSN). Employment is at-will and subject to dealership rules and regulations. #J-18808-Ljbffr