World Wide Technology
Configuration Technician - L3 - 2nd shift - NAIC2
World Wide Technology, Edwardsville, Illinois, United States, 62025
Overview
Configuration Technician -- 2nd Shift -- NAIC3 -- L3 Education Qualifications
Associate's Degree Information Technology preferred Work Experience
A minimum of 2 years' progressive experience in a related field required Other Work Experience
1-2 years of hands-on experience with router/switch, wireless, voice, security, and SAN solutions Travel Requirements
None Licenses and Certifications
CCNA - Cisco Certified Network Technician preferred Knowledge, Skills, and Abilities
Resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions. Demonstrates the discipline of planning, organizing and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards. Identifies documentation needs and develops technical reference documentation in accordance with standards and styles. Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate. Serves in a player coach role by managing, reviewing and conducting the day-to-day work in a specific technical domain area; applies domain knowledge to develop solutions to problems. Leverages technical knowledge of products to meet customer needs and understands market segments as well as market data trends. Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly. Ability to take instruction and independently execute on the directives. Ability to read engineering drawings (network designs documents, rack elevations) Knowledge of different testing hardware and software platforms Knowledge of a broad range of network infrastructure cable types and best practices. Experience at working both independently and in a team-oriented, collaborative environment is essential. Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities and the ability to prioritize in a high-pressure environment. Strong written and oral communication skills. This role includes assignment of work for specific WWT customers. Some customers have specific on-boarding requirements, including background check and drug testing requirements that go beyond WWTs requirements. Ability to meet these requirements may be necessary for continued employment, depending on needs of the department. Physical Demands
Sitting: Frequently Standing: Constantly Walking: Frequently Stooping, kneeling, crouching: Frequently Reaching 30 to 72: Constantly Eye/hand coordination: Constantly Lifting (up to 50lbs): Frequently Lifting Overhead: Occasionally Carrying: Frequently Twisting/Turning: Frequently Fine Motor Coordination (keying, labeling): Occasionally Fine Motor Coordination (pinch, tool use, stripping wire): Frequently Fine Motor Coordination (pick & place small parts): Constantly Gripping/Grasping: Frequently Climb (more than 2 steps): Occasionally Working Environment
Work near moving machinery: Constant Fumes or airborne particles: Frequent Toxic or caustic chemicals: Frequent Risk of electrical shock: Frequent Extremes: heat (non-weather): Occasional Is this role an individual contributor or does it have direct reports?
Individual Contributor Level of Autonomy
Work is accomplished with moderate supervision. Follows established and detailed directions. Work is reviewed for accuracy and overall adequacy. Compensation/ Benefits
The well-being of WWT employees is essential. A reasonable base salary range for this position is $18.46-19.25 per hour. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Some positions may be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Benefits
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program Equal Opportunity
World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. #J-18808-Ljbffr
Configuration Technician -- 2nd Shift -- NAIC3 -- L3 Education Qualifications
Associate's Degree Information Technology preferred Work Experience
A minimum of 2 years' progressive experience in a related field required Other Work Experience
1-2 years of hands-on experience with router/switch, wireless, voice, security, and SAN solutions Travel Requirements
None Licenses and Certifications
CCNA - Cisco Certified Network Technician preferred Knowledge, Skills, and Abilities
Resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions. Demonstrates the discipline of planning, organizing and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards. Identifies documentation needs and develops technical reference documentation in accordance with standards and styles. Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate. Serves in a player coach role by managing, reviewing and conducting the day-to-day work in a specific technical domain area; applies domain knowledge to develop solutions to problems. Leverages technical knowledge of products to meet customer needs and understands market segments as well as market data trends. Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly. Ability to take instruction and independently execute on the directives. Ability to read engineering drawings (network designs documents, rack elevations) Knowledge of different testing hardware and software platforms Knowledge of a broad range of network infrastructure cable types and best practices. Experience at working both independently and in a team-oriented, collaborative environment is essential. Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities and the ability to prioritize in a high-pressure environment. Strong written and oral communication skills. This role includes assignment of work for specific WWT customers. Some customers have specific on-boarding requirements, including background check and drug testing requirements that go beyond WWTs requirements. Ability to meet these requirements may be necessary for continued employment, depending on needs of the department. Physical Demands
Sitting: Frequently Standing: Constantly Walking: Frequently Stooping, kneeling, crouching: Frequently Reaching 30 to 72: Constantly Eye/hand coordination: Constantly Lifting (up to 50lbs): Frequently Lifting Overhead: Occasionally Carrying: Frequently Twisting/Turning: Frequently Fine Motor Coordination (keying, labeling): Occasionally Fine Motor Coordination (pinch, tool use, stripping wire): Frequently Fine Motor Coordination (pick & place small parts): Constantly Gripping/Grasping: Frequently Climb (more than 2 steps): Occasionally Working Environment
Work near moving machinery: Constant Fumes or airborne particles: Frequent Toxic or caustic chemicals: Frequent Risk of electrical shock: Frequent Extremes: heat (non-weather): Occasional Is this role an individual contributor or does it have direct reports?
Individual Contributor Level of Autonomy
Work is accomplished with moderate supervision. Follows established and detailed directions. Work is reviewed for accuracy and overall adequacy. Compensation/ Benefits
The well-being of WWT employees is essential. A reasonable base salary range for this position is $18.46-19.25 per hour. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Some positions may be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Benefits
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program Equal Opportunity
World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. #J-18808-Ljbffr