Dieterich Bank
Overview
Dieterich Bank is looking for a Retail Banker to join our team in Edwardsville, IL. Retail Bankers represent the face of Dieterich Bank within the communities we serve and build customer relationships by helping customers make informed choices and improve their financial well-being. About Us
Dieterich Bank has approximately $1.5 billion in assets with 16 locations in South Central Illinois and the Metro East region, plus a loan production office in South County, St. Louis. We are dedicated to building relationships and enhancing lives, with a family-friendly environment and strong work-life balance. Responsibilities Assist customers with new account setup, deposits and withdrawals, processing payments, and cashing checks. Serve as a resource for online banking assistance, fraud-related questions, and address change requests. Sell and promote our products and services while maintaining confidentiality and resolving customer concerns.
Qualifications
1-3 years of experience in a face-to-face customer service role, preferably in banking. Associate Degree in business or related field preferred. Dependable with the ability to work Saturdays on a rotation basis. Excellent communication and consultative skills to identify a client's financial needs; able to communicate with customers face-to-face or by telephone. Proficient in the use of technology (Microsoft Office, online banking, apps, etc.). Demonstrates core values of Integrity, Value, Service Excellence, and Teamwork. Ability to work well with others and in a team environment; able to assist other departments as needed. Detail-oriented with strong organizational skills.
Work Schedule
This is a full-time position requiring up to 40 hours per week with a schedule that varies by branch hours (8:00am5:00pm). It includes a rotating Saturday shift (minimum two Saturdays per month, 9:00am12:00pm). A full day off during the week may be scheduled when a Saturday is worked. Perks and Benefits
Group health insurance Life, AD&D & LTD insurance 401(k) with employer matching Employee Assistance Program Discretionary Profit Sharing Plan Discretionary Bonus Plan Profit Sharing Plan Paid time off (holidays, sick time, personal time, and vacation) 8 hours of paid time to volunteer with a charity of choice
Equal Employment Opportunity
Dieterich Bank is an EEO/AA/Vet/Disability Employer. #J-18808-Ljbffr
Dieterich Bank is looking for a Retail Banker to join our team in Edwardsville, IL. Retail Bankers represent the face of Dieterich Bank within the communities we serve and build customer relationships by helping customers make informed choices and improve their financial well-being. About Us
Dieterich Bank has approximately $1.5 billion in assets with 16 locations in South Central Illinois and the Metro East region, plus a loan production office in South County, St. Louis. We are dedicated to building relationships and enhancing lives, with a family-friendly environment and strong work-life balance. Responsibilities Assist customers with new account setup, deposits and withdrawals, processing payments, and cashing checks. Serve as a resource for online banking assistance, fraud-related questions, and address change requests. Sell and promote our products and services while maintaining confidentiality and resolving customer concerns.
Qualifications
1-3 years of experience in a face-to-face customer service role, preferably in banking. Associate Degree in business or related field preferred. Dependable with the ability to work Saturdays on a rotation basis. Excellent communication and consultative skills to identify a client's financial needs; able to communicate with customers face-to-face or by telephone. Proficient in the use of technology (Microsoft Office, online banking, apps, etc.). Demonstrates core values of Integrity, Value, Service Excellence, and Teamwork. Ability to work well with others and in a team environment; able to assist other departments as needed. Detail-oriented with strong organizational skills.
Work Schedule
This is a full-time position requiring up to 40 hours per week with a schedule that varies by branch hours (8:00am5:00pm). It includes a rotating Saturday shift (minimum two Saturdays per month, 9:00am12:00pm). A full day off during the week may be scheduled when a Saturday is worked. Perks and Benefits
Group health insurance Life, AD&D & LTD insurance 401(k) with employer matching Employee Assistance Program Discretionary Profit Sharing Plan Discretionary Bonus Plan Profit Sharing Plan Paid time off (holidays, sick time, personal time, and vacation) 8 hours of paid time to volunteer with a charity of choice
Equal Employment Opportunity
Dieterich Bank is an EEO/AA/Vet/Disability Employer. #J-18808-Ljbffr