Kettler
Overview
Sales and Service Manager
role at
KETTLER , for Rise and Bolden at the Boro, an apartment community located in McLean, VA. The Sales and Service Manager, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service. Responsibilities
Managing administration of the leasing office. Monitoring and directing sales activities while maintaining an intimate knowledge of the local market. Greeting prospective residents and providing property tours. Performing proper outreach marketing. Help create engaging social media initiatives to connect residents, and manage posts. Daily follow up on all prospects to ensure all questions are answered and a high touch approach adhered to. Assisting with resident retention. Support efforts to partner with nearby businesses, events, and other local organizations. Walking the marketing path daily. Providing excellent customer service to residents and prospects. Processing lease applications and qualifying residents. Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks. Play a key role in resolving resident concerns and issues. Other duties as assigned. Qualifications
2 years of residential leasing experience is required. Supervisory experience is required. Experience in luxury or market-rate segment is required. Lease-up experience is preferred. Extensive knowledge of Property Management software programs. Computer Proficiency and knowledge of Microsoft Office Suite. Proven track record of success with the leasing process. Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management. Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner. Strong financial analysis, budgeting, and P&L management skills. Valid drivers license and reliable transportation required. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other
#J-18808-Ljbffr
Sales and Service Manager
role at
KETTLER , for Rise and Bolden at the Boro, an apartment community located in McLean, VA. The Sales and Service Manager, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service. Responsibilities
Managing administration of the leasing office. Monitoring and directing sales activities while maintaining an intimate knowledge of the local market. Greeting prospective residents and providing property tours. Performing proper outreach marketing. Help create engaging social media initiatives to connect residents, and manage posts. Daily follow up on all prospects to ensure all questions are answered and a high touch approach adhered to. Assisting with resident retention. Support efforts to partner with nearby businesses, events, and other local organizations. Walking the marketing path daily. Providing excellent customer service to residents and prospects. Processing lease applications and qualifying residents. Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks. Play a key role in resolving resident concerns and issues. Other duties as assigned. Qualifications
2 years of residential leasing experience is required. Supervisory experience is required. Experience in luxury or market-rate segment is required. Lease-up experience is preferred. Extensive knowledge of Property Management software programs. Computer Proficiency and knowledge of Microsoft Office Suite. Proven track record of success with the leasing process. Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management. Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner. Strong financial analysis, budgeting, and P&L management skills. Valid drivers license and reliable transportation required. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other
#J-18808-Ljbffr