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Raleigh, NC - Hybrid
The Client Division of Health Benefits requires the services of a Training and Support Specialist to support DHB Operations and the Organizational Development Team.
No travel is required. This is a Monday-Friday, 8-5 position. Hybrid model: the client will require 8 days per month onsite.
The Training and Support Specialist supports organizational initiatives and coordinates across our business units. Requirement-gathering skills will allow this position to coordinate with various stakeholders to gather specifications for content development. Project management skills will allow this position to communicate expectations and track progress updates across various business units.
Strong writing skills and the ability to draft resources to support employee learning, tips, and educational resources for employees, such as SOP's and job aids is essential. Good research skills. Instructional design and technical knowledge a must. This position will facilitate and support live virtual meetings and events. Strong presentation, communication, and collaboration skills are needed.
DHB prefers experience with the following tools: Experience using Microsoft Office. This position will likely need to draft documents and slide decks to support content development. The candidate will need experience utilizing and maintaining SharePoint. Adobe Articulate (Storyline and Rise), Canva, Camtasia, Menti, etc. Interest in continual learning and continuous improvement. Must be professional, respectful, communicate clearly and often, and act with integrity in all interactions.
This position works with: Associate Director of Organizational Development, 2 Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, Administrative Support Specialist and DHB Interns.
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
Experience in curriculum design and developing training materials for adult learners
Required
3
Years
Understands the Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs.
Highly desired
3
Years
Strong content development skills needed.
Required
3
Years
Instructional design and technical knowledge needed
Required
3
Years
Adobe Articulate 360
Required
0
Experience with adult learning practices, principles and procedures in classroom and on-line presentations
Highly desired
0
This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills.
Required
3
Years
Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex
Required
0 Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Human Resources Industries
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Raleigh, NC - Hybrid
The Client Division of Health Benefits requires the services of a Training and Support Specialist to support DHB Operations and the Organizational Development Team.
No travel is required. This is a Monday-Friday, 8-5 position. Hybrid model: the client will require 8 days per month onsite.
The Training and Support Specialist supports organizational initiatives and coordinates across our business units. Requirement-gathering skills will allow this position to coordinate with various stakeholders to gather specifications for content development. Project management skills will allow this position to communicate expectations and track progress updates across various business units.
Strong writing skills and the ability to draft resources to support employee learning, tips, and educational resources for employees, such as SOP's and job aids is essential. Good research skills. Instructional design and technical knowledge a must. This position will facilitate and support live virtual meetings and events. Strong presentation, communication, and collaboration skills are needed.
DHB prefers experience with the following tools: Experience using Microsoft Office. This position will likely need to draft documents and slide decks to support content development. The candidate will need experience utilizing and maintaining SharePoint. Adobe Articulate (Storyline and Rise), Canva, Camtasia, Menti, etc. Interest in continual learning and continuous improvement. Must be professional, respectful, communicate clearly and often, and act with integrity in all interactions.
This position works with: Associate Director of Organizational Development, 2 Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, Administrative Support Specialist and DHB Interns.
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
Experience in curriculum design and developing training materials for adult learners
Required
3
Years
Understands the Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs.
Highly desired
3
Years
Strong content development skills needed.
Required
3
Years
Instructional design and technical knowledge needed
Required
3
Years
Adobe Articulate 360
Required
0
Experience with adult learning practices, principles and procedures in classroom and on-line presentations
Highly desired
0
This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills.
Required
3
Years
Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex
Required
0 Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Human Resources Industries
Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Get notified about new Training Support Specialist jobs in
Raleigh, NC . ELECTIONS TRAINING SPECIALIST - 40009201
Durham, NC $52,730.00-$70,000.00 3 days ago Substance Abuse Worker / Peer Support Specialist
Employment Specialist - Long Term Support
Autism Support Professional/DSP -- Pittsboro
Durham, NC $125,000.00-$150,000.00 2 weeks ago Manufacturing Technical Training Specialist I/II
Durham, NC $83,700.00-$112,000.00 4 days ago Training Communication Program Content Creator
Autism Support Professional/DSP -- Hillsborough
Holly Springs, NC $21.00-$24.00 2 years ago Instructional Assistant - Special Education, Extended Content Support I, Track 4
Instructional Assistant - Special Education, Elementary Behavior Support
Instructional Assistant - Special Education, Elementary Behavior Support
Coordinating Teacher - Teacher Support Program
Senior Instructional Design Specialist, Global Training
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr