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Planet Fitness

Future Opening: Member Services Representative- weekday closer

Planet Fitness, Chula Vista, California, United States, 91911

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Member Services Representative- weekday closer Otay Ranch Apertura Futura: Member Services Representative- weekday closer

Free uniforms Opportunity for advancement JOIN OUR TEAM! At One World Fitness (Planet Fitness), our focus i s always on doing the next right thing.

This by making a positive impact in our communities to enhance peoples lives with an affordable, high-end fitness experience.

We Set the Tone

as such task requires a team of inspiring, motivated, competitive, and hardworking go-getters. As one of the fastest-growing franchises and operators of fitness centers in the United States, One World Fitness is just getting warmed up. Currently with 33 locations across the East/West Coast and expected to double the number within the next 3-4 years. We are continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future for the leadership of tomorrow.

Job Summary: Member Services Representative

(MSR) position at Planet Fitness is more than just a job, it is an opportunity for personal development, leadership, organization and to maximize your career while helping improve the lives of our members...the upbeat environment and friendships you will gain are a bonus too! Our MSRs are the foundation of our success and are solely responsible for creating and maintaining the unmatched atmosphere that makes Planet Fitness unique in the fitness industry. While working with us you will have the opportunity to learn skills applicable to any future job, develop life-long relationships, and grow your career with the company. We believe in promoting from within and most of our managers started out in this role.

Essential Duties and Responsibilities: Greet members, prospective members, and guests, providing an exceptional customer experience. Enforcing the Judgement Free zone Always smile and be courteous. Taking prospects on tours Handle all front desk related activities including:

Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Help members download PF Mobile App

Facilitate needed updates to members accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Completed assigned cleaning areas. Promotes sales of Tanning lotions and Memberships. Create connections with the community! Qualifications/Requirements

Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Experience in Sales Punctuality and reliability are a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Must be 18 years of age or older. CPR Certification AED/First Aid /CPR Physical Demands

Continual standing and walking during shift. Continual talking in person or on the club phone during shift. Must be able to occasionally lift to 50 lbs. If you would enjoy being part of a team first performance-based company than this is the place for you! We are seeking for an asset who enjoys new challenges and lets their ambition/hard work be a factor in overcoming these. We provide all the tools, but it is about how you use them to build your success. JOIN THE CLUB.

Enhancing peoples lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. Were continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, theres plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. Thats where you come in. If youre looking for a place where you can make a difference in a customers life, youve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that youre making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law. Apply with Indeed Yes, Text Me!

I want to get text messages for this job from Planet Fitness. Are you legally authorized to work in the US? * Are you currently employed? * Do you have reliable transportation? * Can you work on holidays? * Are you bilingual in Spanish? Are you comfortable using word, excel, email and other computer programs? * Are you currently CPR certified? * How many employers have you had in the past 3 years? * Why did you leave your last job (or why are you planning to leave your current job)? * Are you willing to cover shift if needed * EARN RAVE REVIEWS

Our customer service philosophy is that its not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience. CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY A MEMBER IN THEIR CLUB: Give it up for Brett, a Certified Trainer in Hampton Township, PA. Not only is he a motivating trainer, hes an inspiration to never give up. After being diagnosed with MS, Brett kept working toward his goals and didnt let the disease stop him. He says it best: As I continue my job here at Planet Fitness, I cannot wait to see what new people I get to train, the lives I get to change, and show everyone that no matter what, dont ever quit on yourself." #J-18808-Ljbffr