Lotus Concepts Management
Job Type: Part time (with possibility of growth to full time as the role evolves)
About Us:
Lotus Concepts Management is a dynamic company operating some of Colorados most exciting hospitality venues, including restaurants like ViewHouse, My Neighbor Felix, and Wonderyard. We are excited to announce our newest concept opening this Spring - Belles & Boots!
About the Role:
As a VIP Server, you will be the face of Belles & Boots, ensuring that bottle service guests, including celebrities, high-net-worth individuals, and other distinguished visitors, receive the highest level of service from arrival to departure. You will provide a high-end, VIP experience by delivering exceptional service, serving premium bottles of liquor, and assisting with the overall guest experience. Are you energetic, friendly, and professional with a passion for creating extraordinary guest experiences? Belles & Boots, opening this spring in Lodo, is Denvers newest bar and dance hall! We seek enthusiastic VIP Servers to join our dynamic team.
Responsibilities:
Guest Experience:
Provide outstanding, personalized service to VIP guests, ensuring their comfort and satisfaction. Bottle Service:
Present and serve bottles of liquor, mixers, and garnishes. Explain drink options and make recommendations when appropriate. Table Setup & Maintenance:
Set up bottle service tables with ice, glassware, mixers, and requested items. Monitor and refresh supplies to maintain a clean environment. Order Management:
Accurately take and deliver drink and food orders. Coordinate with kitchen and bar staff for timely service. Upselling:
Promote high-end drinks, bottles, and add-ons to maximize sales with a knowledgeable approach. Cash Handling:
Process payments, handle tips, and manage transactions securely. Ensure accurate billing. Compliance:
Follow all alcohol service laws and company policies on responsible alcohol service. Team Collaboration:
Work closely with bartenders, security, and management to ensure smooth operations and guest satisfaction. Qualifications: Experience in a high-volume, upscale bar, nightclub, or restaurant preferred. Excellent communication and interpersonal skills. Strong customer service focus for creating exceptional experiences. Ability to multitask and work efficiently under pressure. Knowledge of wine, cocktails, and premium liquors is a plus. Must be of legal age to serve alcohol. Ability to stand for extended periods and lift heavy bottles or trays. Flexible schedule including evenings, late nights, weekends, and holidays. Benefits include: Competitive pay with commission/bonus opportunities. Training and career advancement opportunities. Vibrant work environment with a passionate team. Networking opportunities in hospitality and nightlife. 25% discount at all Lotus concepts. Paid sick leave. Health, dental, vision, accident, and life insurance upon eligibility. 401K with company match and vesting. Total Advantage Package with telehealth, healthcare discounts, health advocacy, and financial wellness programs.
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Provide outstanding, personalized service to VIP guests, ensuring their comfort and satisfaction. Bottle Service:
Present and serve bottles of liquor, mixers, and garnishes. Explain drink options and make recommendations when appropriate. Table Setup & Maintenance:
Set up bottle service tables with ice, glassware, mixers, and requested items. Monitor and refresh supplies to maintain a clean environment. Order Management:
Accurately take and deliver drink and food orders. Coordinate with kitchen and bar staff for timely service. Upselling:
Promote high-end drinks, bottles, and add-ons to maximize sales with a knowledgeable approach. Cash Handling:
Process payments, handle tips, and manage transactions securely. Ensure accurate billing. Compliance:
Follow all alcohol service laws and company policies on responsible alcohol service. Team Collaboration:
Work closely with bartenders, security, and management to ensure smooth operations and guest satisfaction. Qualifications: Experience in a high-volume, upscale bar, nightclub, or restaurant preferred. Excellent communication and interpersonal skills. Strong customer service focus for creating exceptional experiences. Ability to multitask and work efficiently under pressure. Knowledge of wine, cocktails, and premium liquors is a plus. Must be of legal age to serve alcohol. Ability to stand for extended periods and lift heavy bottles or trays. Flexible schedule including evenings, late nights, weekends, and holidays. Benefits include: Competitive pay with commission/bonus opportunities. Training and career advancement opportunities. Vibrant work environment with a passionate team. Networking opportunities in hospitality and nightlife. 25% discount at all Lotus concepts. Paid sick leave. Health, dental, vision, accident, and life insurance upon eligibility. 401K with company match and vesting. Total Advantage Package with telehealth, healthcare discounts, health advocacy, and financial wellness programs.
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