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211 Big Bend

Development, Communications and Strategic Partnerships Manager

211 Big Bend, Tallahassee, Florida, us, 32318

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Development, Communications and Strategic Partnerships Manager

Role summary: Directs fundraising, marketing, public relations, and partnerships for 211 Big Bend in collaboration with the board of directors, staff, alumni, and community volunteers. Prepare, manage, and implement the agency's comprehensive fundraising, marketing, and public relations plans in collaboration with the board of directors, staff, alumni, and community volunteers Develop and maintain a compelling case for support; create and update fundraising collateral materials Plan, coordinate, and oversee an integrated annual giving program, including signature events (e.g., A Night of Hope), direct mail appeals, online fundraising campaigns, and the Friends of 2-1-1 initiative Cultivate, steward, and expand strategic partnerships with local universities, hospitals, and other key institutions to strengthen 211 Big Bend's role as a vital community resource Proactively build relationships across Franklin, Gadsden, Jefferson, Liberty, Madison, Taylor, and Wakulla counties to increase regional awareness, partnership opportunities, and community support Provide staff support with the board's Fundraising and Advocacy Committee, and other event-related or fundraising committees; attend board meetings as needed Assist with the development and oversight of fundraising and marketing budgets Recruit, train, and manage volunteers and interns to support fundraising, marketing, and public relations activities Maintain and grow relationships with current agency partners while actively seeking new partnership opportunities Provide administrative and operational support to the business office as needed Adhere to the Code of Ethics for fundraising professionals and champion the Donor Bill of Rights (Association of Fundraising Professionals - AFP)

Requirements

Fundraising Expertise: Experience developing and executing comprehensive fundraising strategies (annual giving, events, mail/email campaigns, donor cultivation). Marketing & PR Knowledge: Skilled in strategic marketing, brand positioning, public relations, and digital communications. Event Planning: Ability to plan and manage signature fundraising events (like "A Night of Hope"). Partnership Development: Proven track record in cultivating institutional partnerships (e.g., with universities, hospitals). Outreach: Experience working in community engagement, Budgeting: Ability to create, manage, and monitor fundraising and marketing budgets. Communications Tools: Proficient in using CRM systems, email marketing tools, social media platforms, Canva/Adobe, Microsoft Office, etc. Board Collaboration: Comfortable working with nonprofit boards and committees on fundraising and strategy. Fundraising Ethics: Familiarity with AFP's Code of Ethics and Donor Bill of Rights.

Soft Skills: Strategic Thinker: Able to see the big picture while managing tactical details. Relationship Builder: Naturally warm, engaging, and skilled at building trust with stakeholders and donors. Collaborative: Comfortable working across teams, departments, and with external partners. Creative Communicator: Strong storytelling and message development abilities to inspire giving and support. Adaptable & Resourceful: Flexible in a dynamic nonprofit environment, especially when resources are limited. Mission-Driven: Deep belief in 211 Big Bend's mission and passion for helping people in crisis. Organized & Detail-Oriented: Manages multiple priorities and deadlines with precision. Empathetic Leader: Approaches work with compassion, emotional intelligence, and a community-centered lens. Proactive Problem Solver: Takes initiative to improve systems and find creative solutions to challenges. Ethical & Trustworthy: Committed to donor confidentiality and upholding professional standards.

Benefits

Health Care Plan (Medical, Dental & Vision) CHP Employer or Blue Cross 100% paid for employees Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources

Seniority level

Associate

Employment type

Full-time

Job function

Marketing

Industries

IT Services and IT Consulting

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