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Maverick Technology Partners

Desktop Support Specialist

Maverick Technology Partners, Boston, Massachusetts, us, 02298

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Overview

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Maverick Technology Partners FT Hybrid role, 2 - 3 days in the office, Ability to travel to clients onsite in and around the Boston area (Waltham, Cambridge, Boston) Responsibilities

IT helpdesk technician, 3+ years experience Solid Understanding of Identity Access Management and best practices is desired. Python or PowerShell scripting is a plus. Ability to travel to clients onsite in and around the Boston area (Waltham, Cambridge, Boston) Great communications and ability to work with our client users and customer VIP executives at their office locations. Self Starter. Able to work independently. Avid learner. Prior MSP experience is very helpful. Imaging to a workstation - For MS, it would be Intune and Apple Congi - knowledge here is key Laptop workstation setups & user onboards is the main functions with client office support that includes A/V media rooms, Wifi/Network, Printers, Phones, Level1 Helpdesk triage & troubleshooting etc. Supporting Level1/2 ticket requests for clients as part of the helpdesk team and rolls into our Helpdesk Manager/Lead Some background with Windows, including Windows 11 upgrade support and rollouts to laptops Azure and AWS knowledge are key Experience supporting VP-level laptop issues Some background in MacOS workstation support Some background with InTune, Kandj,i and similar imaging and deployment software Position will be reporting into our Quincy Marina Bay office.s Seniority level

Not Applicable Employment type

Full-time Job function

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