CVS Health
Overview
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues who care for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. Position Summary The Operations Manager is a member of the Store Management team. The Operations Manager helps drive store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager maintains an engaged, productive store team through strong leadership, initiative, and leading by example. Responsibilities
Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Note: This position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should apply for Store Manager in Training openings. Essential Functions
Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with action plans for operational and service improvement Customer Service
Assist customers with questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications
Deductive reasoning ability, advanced analytical skills and computer skills Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications
Experience as a retail manager or supervisor Education
High School Diploma Or Equivalent Preferred But Not Required. Anticipated Weekly Hours
40 Time Type
Full time Pay Range
The Typical Pay Range For This Role Is $18.00 - $31.00 per hour. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/23/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues who care for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. Position Summary The Operations Manager is a member of the Store Management team. The Operations Manager helps drive store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager maintains an engaged, productive store team through strong leadership, initiative, and leading by example. Responsibilities
Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Note: This position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should apply for Store Manager in Training openings. Essential Functions
Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with action plans for operational and service improvement Customer Service
Assist customers with questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications
Deductive reasoning ability, advanced analytical skills and computer skills Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications
Experience as a retail manager or supervisor Education
High School Diploma Or Equivalent Preferred But Not Required. Anticipated Weekly Hours
40 Time Type
Full time Pay Range
The Typical Pay Range For This Role Is $18.00 - $31.00 per hour. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/23/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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