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CXG

Become a Luxury Brand Evaluator in Santa Clara, CA - Apply Now

CXG, San Jose, California, United States, 95199

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Become a Luxury Brand Evaluator in Santa Clara, CA - Apply Now Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role As a luxury brand evaluator, you will discreetly assess customer experiences and provide critical feedback that helps brands refine their services. Whether visiting boutiques, shopping online, or returning a product, your observations shape the future of luxury.

Flexibility: each in-store visit takes approximately 20 minutes, allowing you to complete multiple assignments

Frequent opportunities: perform several missions per month and collaborate with prestigious brands worldwide

Our Luxury Partners

Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana

Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora

Beauty & Skincare: Guerlain, Sephora, L'Oréal, Givenchy

Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa

What You Will Be Doing

Choose your assignments and align missions with your personal preferences and profile

Visit luxury stores or evaluate online; engage with sales associates in stores or online from home

Observe carefully: assess ambiance, service quality, and overall customer experience

Provide honest feedback through our platform by completing questionnaires

Perks of the Role

Collaborate with iconic brands across industries

Flexible assignments tailored to your interests

Compensation for your time and input, with potential reimbursement on purchases

User-friendly platform for managing missions and feedback

How to Join the CXG Community

Register: sign up at live.cxg.com and confirm your email

Complete your profile: fill out your details to 100% and get verified

Get certified: pass the General Certification to access missions

Apply for missions: explore assignments with brands that excite you

Start evaluating: begin making a difference in the luxury market

Compensation

Non-Purchase Evaluations: Earn a fee based on mission complexity

Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief

About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we are committed to redefining the customer experience for luxury brands. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live, which lets you manage missions, certifications, and feedback.

Requirements

Must be 18 years or older

Current customer of premium and luxury brands

Not currently under contract with any retail brands to ensure impartiality

Punctual, organized, detail-oriented, and reliable

Observant and passionate about customer experience

No prior experience required; honest feedback from genuine customers is valued

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