Spring Health
Senior Technical Program Manager, R&D Operations
Spring Health, Seattle, Washington, us, 98127
Senior Technical Program Manager, R&D Operations
Seattle, WA (hybrid) Our mission: to eliminate every barrier to mental health.
Spring Health is on a mission to revolutionize mental healthcare by removing barriers that prevent people from getting the help they need, when they need it. Our clinically validated technology,
Precision Mental Healthcare , delivers the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We partner with over 450 companies, from startups to Fortune 500s, delivering mental health care for 10 million people. Our clients include brands like Microsoft, Target, and Delta Airlines. Our platform has generated a net positive ROI for employers, and we are uniquely validated for net savings by external sources. We have raised capital from prominent investors and, with our latest Series E funding, our current valuation is $3.3 billion. We are just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Senior Technical Program Manager will lead cross-functional technical initiatives essential to delivering scalable, high-impact product outcomes. You’ll work with product managers, engineers, designers, and cross-functional stakeholders to architect, plan, and execute complex technical programs. This role requires a strong systems mindset and the ability to navigate ambiguity while structuring execution across multiple teams and technical domains. It demands both technical depth and program management rigor to bridge strategy with execution and deliver measurable business impact. Candidates located in New York City or San Francisco may work in-office at our headquarters up to three times per week. Key Responsibilities
Drive end-to-end technical program execution : Plan, manage, and deliver cross-functional initiatives across product, engineering, and partner teams, ensuring predictable and scalable outcomes. Own engineering operations systems and tooling : Manage and optimize the tech stack supporting engineering productivity (e.g., Jira, Applause, internal DX tools), ensuring reliability, usability, and adoption. Ensure stakeholder alignment and transparency : Drive communication across engineering, product, and business leaders, integrating feedback to maximize program impact. Manage risks and dependencies : Proactively identify technical risks, operational inefficiencies, and cross-team blockers, and drive resolution or trade-offs. Implement scalable processes : Establish frameworks for reporting, retrospectives, and continuous improvement to increase delivery reliability and engineering productivity. Enhance developer experience (DX) : Partner with engineering teams to streamline workflows, reduce friction, and improve developer velocity through automation, tooling, and process improvements. What success looks like: Technical programs are delivered on time and within scope , with clear milestones, owners, and measurable outcomes. Engineering systems and tools are reliable, efficient, and widely adopted , improving visibility and enabling teams to move faster. Engineering teams operate with greater efficiency , with fewer blockers and improved developer experience. Clear alignment to company strategy , with visibility into progress, risks, and technical trade-offs via consistent reporting. Stakeholders trust you as a source of clarity and operational excellence , enabling informed and fast decision-making. Continuous improvement is embedded in culture , with tooling enhancements and automated workflows that drive long-term scalability. Metrics-driven execution : Delivery velocity, roadmap completion, incident/defect reduction, and stakeholder satisfaction (NPS) are tracked to guide prioritization. What we expect from you: 5+ years in technical program management and/or engineering operations
within a high-performing tech organization, ideally embedded in product and engineering. Strong technical fluency : Understanding of SDLC, Agile methodologies, and experience with developer tools and workflows (e.g., Jira, Applause, CI/CD systems, DX platforms). Proven success in scaling engineering operations : Implementing and managing tech stacks, tooling, and operational frameworks that improve delivery velocity and engineering productivity. Proficiency in program management tools
(e.g., Jira, Asana, Coda, Trello), with an eye toward evolving tooling as needs change. Exceptional communicator and collaborator , able to align executives, engineering, and cross-functional stakeholders around goals and trade-offs. Organized and execution-focused , capable of juggling priorities and high-volume operational tasks. Analytical, data-driven , adept at using metrics to assess program health and stakeholder satisfaction. The target base salary range for this position is
$159,100 - $194,150 , and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range based on experience, location, and other factors. We regularly review compensation programs to ensure competitive pay. Benefits provided by Spring Health
Note: Benefits are subject to plan requirements and eligibility. Recruiter-provided details will be shared during the interview process. Health,Dental,Vision benefits start on day one. Access to One Medical accounts. HSA and FSA plans are available, with Spring contributing up to $1K for HSAs, depending on plan. Employer-sponsored 401(k) match up to 2%. Yearly no-cost visits to Spring Health network for therapy, coaching, and medication management for you and dependents. Competitive paid time off policies including vacation, sick leave, and holidays. Parental leave: 18 weeks for birthing parents and 16 weeks for non-birthing parents after 6 months tenure. Access to Noom weight management program and fertility care support through Carrot, with $4,000 reimbursement for related fertility expenses. Access to Wellhub for fitness, mindfulness, nutrition, and sleep; BrightHorizons for child care and elder care. Up to $1,000 Professional Development Reimbursement per year. $200 per year donation matching. Equal Employment Opportunity : Spring Health is an equal opportunity employer. We do not discriminate in hiring on protected characteristics. We provide reasonable accommodations for qualified individuals with disabilities. If you require accommodations, please let us know. Voluntary Self-Identification Voluntary EEO and disability self-identification information is collected for government reporting purposes and is confidential. Providing this information is optional and will not affect your employment status. If you believe you belong to any protected category, please consider self-identifying on the form as part of our compliance with applicable laws. Note : This posting does not create a contract of employment. Please apply via the official Spring Health careers page.
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Seattle, WA (hybrid) Our mission: to eliminate every barrier to mental health.
Spring Health is on a mission to revolutionize mental healthcare by removing barriers that prevent people from getting the help they need, when they need it. Our clinically validated technology,
Precision Mental Healthcare , delivers the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We partner with over 450 companies, from startups to Fortune 500s, delivering mental health care for 10 million people. Our clients include brands like Microsoft, Target, and Delta Airlines. Our platform has generated a net positive ROI for employers, and we are uniquely validated for net savings by external sources. We have raised capital from prominent investors and, with our latest Series E funding, our current valuation is $3.3 billion. We are just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Senior Technical Program Manager will lead cross-functional technical initiatives essential to delivering scalable, high-impact product outcomes. You’ll work with product managers, engineers, designers, and cross-functional stakeholders to architect, plan, and execute complex technical programs. This role requires a strong systems mindset and the ability to navigate ambiguity while structuring execution across multiple teams and technical domains. It demands both technical depth and program management rigor to bridge strategy with execution and deliver measurable business impact. Candidates located in New York City or San Francisco may work in-office at our headquarters up to three times per week. Key Responsibilities
Drive end-to-end technical program execution : Plan, manage, and deliver cross-functional initiatives across product, engineering, and partner teams, ensuring predictable and scalable outcomes. Own engineering operations systems and tooling : Manage and optimize the tech stack supporting engineering productivity (e.g., Jira, Applause, internal DX tools), ensuring reliability, usability, and adoption. Ensure stakeholder alignment and transparency : Drive communication across engineering, product, and business leaders, integrating feedback to maximize program impact. Manage risks and dependencies : Proactively identify technical risks, operational inefficiencies, and cross-team blockers, and drive resolution or trade-offs. Implement scalable processes : Establish frameworks for reporting, retrospectives, and continuous improvement to increase delivery reliability and engineering productivity. Enhance developer experience (DX) : Partner with engineering teams to streamline workflows, reduce friction, and improve developer velocity through automation, tooling, and process improvements. What success looks like: Technical programs are delivered on time and within scope , with clear milestones, owners, and measurable outcomes. Engineering systems and tools are reliable, efficient, and widely adopted , improving visibility and enabling teams to move faster. Engineering teams operate with greater efficiency , with fewer blockers and improved developer experience. Clear alignment to company strategy , with visibility into progress, risks, and technical trade-offs via consistent reporting. Stakeholders trust you as a source of clarity and operational excellence , enabling informed and fast decision-making. Continuous improvement is embedded in culture , with tooling enhancements and automated workflows that drive long-term scalability. Metrics-driven execution : Delivery velocity, roadmap completion, incident/defect reduction, and stakeholder satisfaction (NPS) are tracked to guide prioritization. What we expect from you: 5+ years in technical program management and/or engineering operations
within a high-performing tech organization, ideally embedded in product and engineering. Strong technical fluency : Understanding of SDLC, Agile methodologies, and experience with developer tools and workflows (e.g., Jira, Applause, CI/CD systems, DX platforms). Proven success in scaling engineering operations : Implementing and managing tech stacks, tooling, and operational frameworks that improve delivery velocity and engineering productivity. Proficiency in program management tools
(e.g., Jira, Asana, Coda, Trello), with an eye toward evolving tooling as needs change. Exceptional communicator and collaborator , able to align executives, engineering, and cross-functional stakeholders around goals and trade-offs. Organized and execution-focused , capable of juggling priorities and high-volume operational tasks. Analytical, data-driven , adept at using metrics to assess program health and stakeholder satisfaction. The target base salary range for this position is
$159,100 - $194,150 , and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range based on experience, location, and other factors. We regularly review compensation programs to ensure competitive pay. Benefits provided by Spring Health
Note: Benefits are subject to plan requirements and eligibility. Recruiter-provided details will be shared during the interview process. Health,Dental,Vision benefits start on day one. Access to One Medical accounts. HSA and FSA plans are available, with Spring contributing up to $1K for HSAs, depending on plan. Employer-sponsored 401(k) match up to 2%. Yearly no-cost visits to Spring Health network for therapy, coaching, and medication management for you and dependents. Competitive paid time off policies including vacation, sick leave, and holidays. Parental leave: 18 weeks for birthing parents and 16 weeks for non-birthing parents after 6 months tenure. Access to Noom weight management program and fertility care support through Carrot, with $4,000 reimbursement for related fertility expenses. Access to Wellhub for fitness, mindfulness, nutrition, and sleep; BrightHorizons for child care and elder care. Up to $1,000 Professional Development Reimbursement per year. $200 per year donation matching. Equal Employment Opportunity : Spring Health is an equal opportunity employer. We do not discriminate in hiring on protected characteristics. We provide reasonable accommodations for qualified individuals with disabilities. If you require accommodations, please let us know. Voluntary Self-Identification Voluntary EEO and disability self-identification information is collected for government reporting purposes and is confidential. Providing this information is optional and will not affect your employment status. If you believe you belong to any protected category, please consider self-identifying on the form as part of our compliance with applicable laws. Note : This posting does not create a contract of employment. Please apply via the official Spring Health careers page.
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