FactSet
Overview
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values guide how we act, decide, and treat each other, our clients, and our communities. We believe the best ideas can come from anyone, anywhere, at any time, and curiosity is key to anticipating client needs and exceeding expectations. Your Team's Impact
The Data Solutions group is responsible for the growth and support of FactSet’s DataFeed (off-platform) products. Our aim is to consult and organize our client’s data consumption processes with FactSet’s proprietary and industry-standard delivery solutions. You will gain exposure to the entire Real Time Data Solutions product suite and learn to design custom solutions tailored to each client using a combination of products. What You’ll Do
The Implementation Specialist, Real Time is a subject matter expert in FactSet’s Real Time products, tasked with deploying FactSet’s offerings by managing high-value projects and engagements. The primary focus of the Implementation Specialist is to ensure that FactSet’s clients are properly set up to derive maximum value from their FactSet subscriptions. All work is project-based and may include solution deployments, optimization, and other time- and knowledge-intensive projects. You will mainly be responsible for deployments of new Real Time projects, which includes gathering client requirements, preparing proofs of concept where needed, process design, implementation, testing and troubleshooting. You will collaborate with sales engineers, product managers and solution design teams throughout the implementation process. Key Responsibilities Implement and document solutions using the Solution Design blueprint Function as a client-facing subject matter expert on our Real-Time solutions stack, helping clients use our content and technology Serve as an escalation point for support and retention efforts Assist with learning and development efforts Develop and maintain up-to-date knowledge of the finance industry, current market trends and competitive landscape Build trust between clients and FactSet Engagement in regular Product meetings to discuss enhancements (work with agile teams, improving existing and new products) Demo technical solutions in partnership with Sales team to prospects Provide client training on solution deployed Business Qualifications What We're Looking For Bachelor’s degree or equivalent experience 5+ years of industry experience within financial services, fintech, or market data firms/consultancies and in a client-facing role with prior sales, pre-sales, or sales engineering experience Strong understanding of financial client needs, industry trends, and the competitive ecosystem of vendors and platforms. Interpret client requirements and map them onto the full suite of FactSet’s applications, content, technology, services, workflow solutions, and professional services Initiative-taker who can thrive in a dynamic environment and embody an enterprising spirit, managing multiple client engagements and projects simultaneously Prior experience with technology, either through work experience or education (e.g., Information Systems, Business Technology, or Computer Science) Technical acumen, preferably with knowledge or experience in APIs, cloud environments, relational databases, ability to quickly grasp new technologies and systems Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future Ability to travel as needed Technical Expertise Demonstrated experience in market data qualities of service (e.g., streaming, real-time, delayed, etc.) Strong knowledge of tick history data, application integrations (e.g., high-speed databases), and related processes (e.g., TCA) Experience with competitor market data vendors and products (e.g., Bloomberg B-Pipe, ICE Data Services, LSEG Real-time/RTDS) Strong knowledge of security reference data and data management services (e.g., pricing & security masters) Understanding of industry metrics (e.g., latency, market volumes, message rates) for firm-type workflows Knowledge of market data applications in trading, wealth management, and retail workflows Knowledge of global markets, asset types, and data products Awareness of commercial practices (e.g., data access, licensing, redistribution fees) used by exchanges and data providers Awareness of emerging market data products, platforms, and technologies What’s In It For You At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: Joining an S&P 500 company with sustainable growth powered by an entrepreneurial spirit Comprehensive health, life, and disability insurance, retirement savings plans, employee stock purchase program, and paid time off Flexible work accommodations and support for work/life harmony A globally connected community focused on volunteerism and sustainability Career progression planning with dedicated time for learning and development Business Resource Groups open to all employees Salary and compensation based on education, experience, and certifications Company Overview FactSet helps the financial community see more, think bigger, and work better. Our platform delivers financial data, analytics, and open technology to thousands of clients worldwide. We are a member of the S&P 500 and have been recognized for workplace excellence. Learn more at www.factset.com. EEO Statement FactSet celebrates diversity and is committed to equal opportunity for all applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or other characteristics protected by law. FactSet participates in E-Verify. Location details and salary ranges are provided where applicable in the posting. Referrals increase your chances of interviewing at FactSet.
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FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values guide how we act, decide, and treat each other, our clients, and our communities. We believe the best ideas can come from anyone, anywhere, at any time, and curiosity is key to anticipating client needs and exceeding expectations. Your Team's Impact
The Data Solutions group is responsible for the growth and support of FactSet’s DataFeed (off-platform) products. Our aim is to consult and organize our client’s data consumption processes with FactSet’s proprietary and industry-standard delivery solutions. You will gain exposure to the entire Real Time Data Solutions product suite and learn to design custom solutions tailored to each client using a combination of products. What You’ll Do
The Implementation Specialist, Real Time is a subject matter expert in FactSet’s Real Time products, tasked with deploying FactSet’s offerings by managing high-value projects and engagements. The primary focus of the Implementation Specialist is to ensure that FactSet’s clients are properly set up to derive maximum value from their FactSet subscriptions. All work is project-based and may include solution deployments, optimization, and other time- and knowledge-intensive projects. You will mainly be responsible for deployments of new Real Time projects, which includes gathering client requirements, preparing proofs of concept where needed, process design, implementation, testing and troubleshooting. You will collaborate with sales engineers, product managers and solution design teams throughout the implementation process. Key Responsibilities Implement and document solutions using the Solution Design blueprint Function as a client-facing subject matter expert on our Real-Time solutions stack, helping clients use our content and technology Serve as an escalation point for support and retention efforts Assist with learning and development efforts Develop and maintain up-to-date knowledge of the finance industry, current market trends and competitive landscape Build trust between clients and FactSet Engagement in regular Product meetings to discuss enhancements (work with agile teams, improving existing and new products) Demo technical solutions in partnership with Sales team to prospects Provide client training on solution deployed Business Qualifications What We're Looking For Bachelor’s degree or equivalent experience 5+ years of industry experience within financial services, fintech, or market data firms/consultancies and in a client-facing role with prior sales, pre-sales, or sales engineering experience Strong understanding of financial client needs, industry trends, and the competitive ecosystem of vendors and platforms. Interpret client requirements and map them onto the full suite of FactSet’s applications, content, technology, services, workflow solutions, and professional services Initiative-taker who can thrive in a dynamic environment and embody an enterprising spirit, managing multiple client engagements and projects simultaneously Prior experience with technology, either through work experience or education (e.g., Information Systems, Business Technology, or Computer Science) Technical acumen, preferably with knowledge or experience in APIs, cloud environments, relational databases, ability to quickly grasp new technologies and systems Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future Ability to travel as needed Technical Expertise Demonstrated experience in market data qualities of service (e.g., streaming, real-time, delayed, etc.) Strong knowledge of tick history data, application integrations (e.g., high-speed databases), and related processes (e.g., TCA) Experience with competitor market data vendors and products (e.g., Bloomberg B-Pipe, ICE Data Services, LSEG Real-time/RTDS) Strong knowledge of security reference data and data management services (e.g., pricing & security masters) Understanding of industry metrics (e.g., latency, market volumes, message rates) for firm-type workflows Knowledge of market data applications in trading, wealth management, and retail workflows Knowledge of global markets, asset types, and data products Awareness of commercial practices (e.g., data access, licensing, redistribution fees) used by exchanges and data providers Awareness of emerging market data products, platforms, and technologies What’s In It For You At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: Joining an S&P 500 company with sustainable growth powered by an entrepreneurial spirit Comprehensive health, life, and disability insurance, retirement savings plans, employee stock purchase program, and paid time off Flexible work accommodations and support for work/life harmony A globally connected community focused on volunteerism and sustainability Career progression planning with dedicated time for learning and development Business Resource Groups open to all employees Salary and compensation based on education, experience, and certifications Company Overview FactSet helps the financial community see more, think bigger, and work better. Our platform delivers financial data, analytics, and open technology to thousands of clients worldwide. We are a member of the S&P 500 and have been recognized for workplace excellence. Learn more at www.factset.com. EEO Statement FactSet celebrates diversity and is committed to equal opportunity for all applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or other characteristics protected by law. FactSet participates in E-Verify. Location details and salary ranges are provided where applicable in the posting. Referrals increase your chances of interviewing at FactSet.
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