U-Haul
Overview
U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. Under the direction of the Traffic Control Manager, the primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment. Reservation Manager Agent Responsibilities
Assist with calls from and to customers. Support field team members and U-Haul dealerships with equipment and reservation management and placement, directing incoming customers' equipment to areas based on customer demand and productivity status to balance regional market inventory levels to meet future demand. Review reports that aid in effective placement of equipment, customer reservations and contracts to support creating equipment availability and accuracy. Assist with the Company’s U-Box portable storage product. Minimum Qualifications
High school diploma or equivalent Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email Proficient in customer service, time management and multitasking Benefits
Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey’s SmartDollar Program Employment type
Full-time Seniority level
Entry level
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U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. Under the direction of the Traffic Control Manager, the primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment. Reservation Manager Agent Responsibilities
Assist with calls from and to customers. Support field team members and U-Haul dealerships with equipment and reservation management and placement, directing incoming customers' equipment to areas based on customer demand and productivity status to balance regional market inventory levels to meet future demand. Review reports that aid in effective placement of equipment, customer reservations and contracts to support creating equipment availability and accuracy. Assist with the Company’s U-Box portable storage product. Minimum Qualifications
High school diploma or equivalent Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email Proficient in customer service, time management and multitasking Benefits
Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey’s SmartDollar Program Employment type
Full-time Seniority level
Entry level
#J-18808-Ljbffr