Mass General Brigham
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Manager, Case Management
role at
Mass General Brigham The Opportunity
The Manager of Case Management participates with leadership in the development of the case management standards, evaluation of outcomes, and development of improvement initiatives. The Manager is responsible for overseeing customer service, supervising staff and serving as a role model for staff, the daily assignment of staff, patient flow, and shift-to-shift decision making regarding staffing. Job Summary
Essential Functions
Provide day-to-day supervision to Case Managers and interns/students as appropriate. Complete psychosocial assessments covering psychological, social and environmental concerns, including evaluation of mental status. Review daily referrals and screenings of clients. Audit case file on a regular basis for completeness and accuracy. Assist in discharge planning as required. Serve and protect the hospital community by adhering to professional standards, hospital care policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards. Qualifications
What You\'ll Bring
Requirements
Nursing, Advanced Practice Provider or Social Work Degree required. Licensed Independent Clinical Social Worker (LICSW), Registered Nurse (RN), Physician Assistant (PA), Nurse Practitioner (NP) or other related degree required. 5+ years of supervisory or management experience with professional staff in a healthcare setting required 5+ years of experience in case management, utilization review, or discharge planning required Experience working with dually eligible (DSNP) population highly preferred Knowledge, Skills And Abilities
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Strong analytical ability, critical thinking and processing skills. Strong customer and interpersonal skills. Strong teamwork skills. Excellent organizational and communication skills. Ability to deal with rapid changing health care environment Excellent interdisciplinary team collaboration skills. Working Model and Location Details
40 hour work week Monday through Friday Hybrid - Must be available as needed for training and team meetings at Assembly Row in Somerville, MA and to support RNs and Social Workers on the team across MA Remote Type
Hybrid Work Location
399 Revolution Drive Scheduled Weekly Hours
40 Employee Type
Regular Work Shift
Day (United States of America) Pay Range
$58,656.00 - $142,448.80/Annual Grade
98TEMP EEO Statement
Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Seniority level
Mid-Senior level Employment type
Full-time Job function
Health Care Provider Industries
Hospitals and Health Care Referrals increase your chances of interviewing at Mass General Brigham by 2x Get notified about new Manager Case Management jobs in
Somerville, MA . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Manager, Case Management
role at
Mass General Brigham The Opportunity
The Manager of Case Management participates with leadership in the development of the case management standards, evaluation of outcomes, and development of improvement initiatives. The Manager is responsible for overseeing customer service, supervising staff and serving as a role model for staff, the daily assignment of staff, patient flow, and shift-to-shift decision making regarding staffing. Job Summary
Essential Functions
Provide day-to-day supervision to Case Managers and interns/students as appropriate. Complete psychosocial assessments covering psychological, social and environmental concerns, including evaluation of mental status. Review daily referrals and screenings of clients. Audit case file on a regular basis for completeness and accuracy. Assist in discharge planning as required. Serve and protect the hospital community by adhering to professional standards, hospital care policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards. Qualifications
What You\'ll Bring
Requirements
Nursing, Advanced Practice Provider or Social Work Degree required. Licensed Independent Clinical Social Worker (LICSW), Registered Nurse (RN), Physician Assistant (PA), Nurse Practitioner (NP) or other related degree required. 5+ years of supervisory or management experience with professional staff in a healthcare setting required 5+ years of experience in case management, utilization review, or discharge planning required Experience working with dually eligible (DSNP) population highly preferred Knowledge, Skills And Abilities
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Strong analytical ability, critical thinking and processing skills. Strong customer and interpersonal skills. Strong teamwork skills. Excellent organizational and communication skills. Ability to deal with rapid changing health care environment Excellent interdisciplinary team collaboration skills. Working Model and Location Details
40 hour work week Monday through Friday Hybrid - Must be available as needed for training and team meetings at Assembly Row in Somerville, MA and to support RNs and Social Workers on the team across MA Remote Type
Hybrid Work Location
399 Revolution Drive Scheduled Weekly Hours
40 Employee Type
Regular Work Shift
Day (United States of America) Pay Range
$58,656.00 - $142,448.80/Annual Grade
98TEMP EEO Statement
Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Seniority level
Mid-Senior level Employment type
Full-time Job function
Health Care Provider Industries
Hospitals and Health Care Referrals increase your chances of interviewing at Mass General Brigham by 2x Get notified about new Manager Case Management jobs in
Somerville, MA . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr