The Guild for Human Services
Human Resources Business Partner-Engagement & Retention/Recruitment Strategy
The Guild for Human Services, Concord, Massachusetts, us, 01742
Job Summary
The Human Resources Business Partner (HRBP) serves as a trusted advisor to assigned program leadership, providing high-quality support in employee relations, talent acquisition, engagement, and performance management. The HRBP will regularly travel to multiple worksites across Massachusetts to build relationships, support managers, and ensure consistent application of HR policies and practices. This role also leads the organization-wide specialty in Engagement & Retention/Recruitment Strategy overseeing initiatives to attract, engage, and retain top talent. Duties/Responsibilities
Partner with managers on workforce planning, talent acquisition, onboarding, performance management, and employee relations. Provide proactive HR guidance to improve organizational effectiveness, engagement, and retention. Maintain a visible presence at assigned program sites, traveling regularly to engage with employees and leadership in person. Secondary Program Coverage
Support an additional program to ensure transparency, continuity, and adequate HR coverage. General HR Support
Ensure compliance with all applicable employment laws and organizational policies. Analyze turnover, engagement, and performance data; identify trends and recommend strategies for improvement. Collaborate with HR colleagues to deliver seamless support to employees and managers. Engagement & Retention/Recruitment Strategy - Organization-Wide Specialty
Design and oversee consistent, equitable hiring processes. Lead recruitment branding and outreach strategies to attract diverse and qualified talent. Develop and maintain interview guides and selection tools to support fair, consistent hiring decisions. Monitor hiring metrics and provide data-driven recommendations for improvement. Lead the employee engagement survey process, analyze results, and partner with leaders on action planning. Oversee stay and exit interview programs, tracking trends and making recommendations to improve retention. Collaborate with HRBPs to develop and implement organization-wide retention strategies. Requirements
Skills & Abilities
High ethical standards, strong judgment, and proven ability to handle confidential and sensitive information. Proactive problem solver who can recognize issues early and develop effective, collaborative solutions. Exceptional verbal and written communication skills; capable of influencing and building trust at all levels of the organization. Strong active listening skills and empathy in employee interactions. Ability to balance strategic initiatives with hands-on operational tasks. Self-directed and independent, while also excelling in collaborative environments. Highly organized, adaptable, and able to prioritize multiple tasks in a fast-paced environment. Comfortable with frequent travel to multiple locations, sometimes on short notice. Minimum Qualifications
Bachelor’s degree in Human Resources, Business Administration, or a related field. 5+ years of progressive HR experience, including onboarding, benefits, payroll, employee relations, performance management, investigations, and coaching. Strong interpersonal, conflict resolution, and facilitation skills. Valid driver’s license and ability to travel to various sites across Massachusetts as required. Experience In HR Specialties
Demonstrated expertise in at least two of the following areas: Talent Acquisition & Workforce Planning Recruitment Branding & Outreach Employee Engagement Strategy & Program Management Retention Program Development & Implementation HR Data Analysis & Metrics Reporting Performance Management & Coaching for Retention Summary
Why Should You Apply
As a member of our team, you will be surrounded by an exceptional group of talented staff that is transforming the lives of the people we serve every day. Staff members at The Guild are passionate about their work and appreciate the opportunity to make a real difference in the lives of the individuals we serve. The Guild Offers
Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive. Employer contribution to retirement plan after 2 years of employment Generous paid time off Collaborative work environment that values new insight and personal contributions Opportunities for professional development and growth
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The Human Resources Business Partner (HRBP) serves as a trusted advisor to assigned program leadership, providing high-quality support in employee relations, talent acquisition, engagement, and performance management. The HRBP will regularly travel to multiple worksites across Massachusetts to build relationships, support managers, and ensure consistent application of HR policies and practices. This role also leads the organization-wide specialty in Engagement & Retention/Recruitment Strategy overseeing initiatives to attract, engage, and retain top talent. Duties/Responsibilities
Partner with managers on workforce planning, talent acquisition, onboarding, performance management, and employee relations. Provide proactive HR guidance to improve organizational effectiveness, engagement, and retention. Maintain a visible presence at assigned program sites, traveling regularly to engage with employees and leadership in person. Secondary Program Coverage
Support an additional program to ensure transparency, continuity, and adequate HR coverage. General HR Support
Ensure compliance with all applicable employment laws and organizational policies. Analyze turnover, engagement, and performance data; identify trends and recommend strategies for improvement. Collaborate with HR colleagues to deliver seamless support to employees and managers. Engagement & Retention/Recruitment Strategy - Organization-Wide Specialty
Design and oversee consistent, equitable hiring processes. Lead recruitment branding and outreach strategies to attract diverse and qualified talent. Develop and maintain interview guides and selection tools to support fair, consistent hiring decisions. Monitor hiring metrics and provide data-driven recommendations for improvement. Lead the employee engagement survey process, analyze results, and partner with leaders on action planning. Oversee stay and exit interview programs, tracking trends and making recommendations to improve retention. Collaborate with HRBPs to develop and implement organization-wide retention strategies. Requirements
Skills & Abilities
High ethical standards, strong judgment, and proven ability to handle confidential and sensitive information. Proactive problem solver who can recognize issues early and develop effective, collaborative solutions. Exceptional verbal and written communication skills; capable of influencing and building trust at all levels of the organization. Strong active listening skills and empathy in employee interactions. Ability to balance strategic initiatives with hands-on operational tasks. Self-directed and independent, while also excelling in collaborative environments. Highly organized, adaptable, and able to prioritize multiple tasks in a fast-paced environment. Comfortable with frequent travel to multiple locations, sometimes on short notice. Minimum Qualifications
Bachelor’s degree in Human Resources, Business Administration, or a related field. 5+ years of progressive HR experience, including onboarding, benefits, payroll, employee relations, performance management, investigations, and coaching. Strong interpersonal, conflict resolution, and facilitation skills. Valid driver’s license and ability to travel to various sites across Massachusetts as required. Experience In HR Specialties
Demonstrated expertise in at least two of the following areas: Talent Acquisition & Workforce Planning Recruitment Branding & Outreach Employee Engagement Strategy & Program Management Retention Program Development & Implementation HR Data Analysis & Metrics Reporting Performance Management & Coaching for Retention Summary
Why Should You Apply
As a member of our team, you will be surrounded by an exceptional group of talented staff that is transforming the lives of the people we serve every day. Staff members at The Guild are passionate about their work and appreciate the opportunity to make a real difference in the lives of the individuals we serve. The Guild Offers
Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive. Employer contribution to retirement plan after 2 years of employment Generous paid time off Collaborative work environment that values new insight and personal contributions Opportunities for professional development and growth
#J-18808-Ljbffr