IHG Hotels & Resorts
Assistant Manager, Front Office - InterContinental Mark Hopkins
IHG Hotels & Resorts, San Francisco, California, United States, 94199
Overview
We are looking for an Assistant Front Office Manager to deliver exceptional first impressions and manage registration, reservations, porter, and concierge services. What you’ll do
Assist in managing and coaching the front office team to deliver memorable guest experiences and a warm welcome Engage with guests to build personal relationships and remedy any complaints Conduct regular front office inspections to ensure a strong first impression Train team members on PBX procedures and take the lead during an emergency or crisis What we need from you
Bachelor’s degree / higher education qualification / equivalent in Hotel Management or Business Administration 2 years of Front Office/Guest Service experience including management experience Must speak fluent English Other languages preferred What you can expect from us
We provide a competitive salary and a wide range of benefits designed to support your work and life, including a full uniform, generous room discounts, and strong training. Our mission is to welcome everyone and create inclusive teams that celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts is an equal employment opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance and strive to create an environment where every team member belongs and can grow. We also support wellbeing in health, lifestyle, and workplace through our myWellbeing framework. Pay
Pay: $38.18 per hour If you don’t meet every requirement, you may still be a great fit. Apply to start your journey with us today. Important information
The salary range listed is the range we believe we would pay at the time of posting; it may be higher or lower and can be adjusted in the future. Pay may include bonuses or other compensation at the Company’s discretion, subject to applicable law. If you require reasonable accommodation during the application process, please click here. IHG does not accept unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. For residents of or applicants to Washington State, click here to read applicable benefits. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Hospitality
#J-18808-Ljbffr
We are looking for an Assistant Front Office Manager to deliver exceptional first impressions and manage registration, reservations, porter, and concierge services. What you’ll do
Assist in managing and coaching the front office team to deliver memorable guest experiences and a warm welcome Engage with guests to build personal relationships and remedy any complaints Conduct regular front office inspections to ensure a strong first impression Train team members on PBX procedures and take the lead during an emergency or crisis What we need from you
Bachelor’s degree / higher education qualification / equivalent in Hotel Management or Business Administration 2 years of Front Office/Guest Service experience including management experience Must speak fluent English Other languages preferred What you can expect from us
We provide a competitive salary and a wide range of benefits designed to support your work and life, including a full uniform, generous room discounts, and strong training. Our mission is to welcome everyone and create inclusive teams that celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts is an equal employment opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance and strive to create an environment where every team member belongs and can grow. We also support wellbeing in health, lifestyle, and workplace through our myWellbeing framework. Pay
Pay: $38.18 per hour If you don’t meet every requirement, you may still be a great fit. Apply to start your journey with us today. Important information
The salary range listed is the range we believe we would pay at the time of posting; it may be higher or lower and can be adjusted in the future. Pay may include bonuses or other compensation at the Company’s discretion, subject to applicable law. If you require reasonable accommodation during the application process, please click here. IHG does not accept unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. For residents of or applicants to Washington State, click here to read applicable benefits. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Hospitality
#J-18808-Ljbffr