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ALPINE HILLS TENNIS & SWIMMING CLUB

General Manager/Chief Operating Officer (GM/COO)

ALPINE HILLS TENNIS & SWIMMING CLUB, San Jose, California, United States, 95199

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General Manager/Chief Operating Officer (GM/COO)

Exclusive Tennis & Swim Club – Portola Valley, CA We seek an accomplished General Manager/COO to lead one of the Bay Area’s most prestigious private tennis and swim clubs. Nestled in the heart of Portola Valley, our club blends world-class racquets, aquatics, fitness, dining, and family programming with a relaxed yet refined community atmosphere. The GM/COO will serve as the chief executive, overseeing all operations, driving financial performance, and ensuring an unparalleled member experience. Reporting to the Board, this leader will guide a talented team, foster member engagement, and maintain the club’s reputation for excellence. The ideal candidate brings proven private club or high-end hospitality leadership, strong financial and operational expertise, and a passion for tennis, swimming, fitness, and community. A flair for fine dining and family events, combined with integrity, vision, and exceptional communication skills, will set the right leader apart. About the Club A premier tennis and swim club in an exclusive community setting. We combine fitness, dining, family activities, and social events in a relaxed yet refined atmosphere. Members value outstanding facilities, exceptional service, and a true sense of community. Role Overview The GM/COO is the club’s chief executive, responsible for overall operations, member experience, and staff leadership. Reporting to the Board of Directors, this leader ensures smooth daily operations while advancing long-term strategy, culture, and financial health. Key Responsibilities Oversee all club operations including racquets, aquatics, fitness, dining, catering, events, communications, HR, and finance. Deliver an exceptional member experience, balancing a relaxed atmosphere with the highest service standards. Strong background in food and beverage operations, member and private event planning and execution, and F&B cost and revenue analysis. Able to work closely with Director of F&B and Executive Chef in staying relevant in a vibrant Northern California food scene. Develop and manage budgets, capital projects, and financial performance. Hire, lead, and mentor department heads; foster teamwork and professional growth. Partner with the Board on strategic direction, policies, and governance. Build strong member relationships through visibility, communication, and engagement. Maintain facilities, safety standards, and compliance with regulations. Represent the club in the community and uphold its reputation. Ideal Candidate Proven success as a General Manager or senior executive in a private club or high-end hospitality environment. Strong financial and operational management skills. Skilled leader with integrity, diplomacy, and the ability to inspire staff and engage members. Passion for tennis, swimming, fitness, and community-focused lifestyle. Appreciation for fine dining, wine, and family-oriented programming. Bachelor’s degree required; hospitality or related field preferred. CMAA membership and CCM designation (or in progress) desirable. Please direct inquiries to employment@alpinehills.us Alpine Hills offers a generous benefits package including medical, dental, vision, and 401K. Employment details Seniority level: Executive Employment type: Full-time Job function: Management and Manufacturing Industries: Wellness and Fitness Services

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