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Mercy Medical Center, Baltimore, MD

Senior Cisco Network Engineer (In Office )

Mercy Medical Center, Baltimore, MD, Baltimore, Maryland, United States, 21276

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Summary Join Our Team at Mercy Medical Center – Now Hiring a Senior Network Engineer! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family. Responsibilities

The Senior Network Engineer is responsible for architecting, deploying, configuring and maintaining high-end switching, routing, IP Telephony, wireless, security, network management and access control devices supporting the Mercy Health Services infrastructure. The individual will coordinate activities amongst multiple groups to provide 99.999% uptime for the organization. This is not a remote or hybrid position. Requirements

Education and Work Experience Must possess a high school diploma or GED 10+ years of network engineering experience in routing/switching 5+ years of network security experience (Firewalls, security tools, threat mitigation, etc.) 5+ years of Enterprise Wireless experience Certification Requirements CCNP Enterprise, CCNP Data Center, CCNP Security, or CCNP Collaboration Other Requirements Extensive knowledge of Network Monitoring and Management tools such as SolarWinds NPM and Cisco Prime Network Manager Experience designing and supporting large scale Enterprise WAN infrastructures using Cisco hardware; healthcare services industry experience is a plus Experience in designing, implementing and supporting networks and protocols related to IP-based telephony Experience implementing and supporting Quality of Service in Enterprise networks for delivering critical applications Advanced experience configuring Cisco hardware (Cisco IOS, NX-OS) Knowledge of additional network products from other manufacturers (e.g., Juniper, Palo Alto, Aruba) is a plus Extensive experience with EIGRP and BGP routing Experience delivering highly redundant networks across OSI layers Designing and managing WAN environments with WAN protocols such as MPLS, dark fiber, point-to-multipoint networks, IPsec VPN Experience with network security platforms such as ASA, Firepower, Cisco AMP, Cisco Umbrella Experience with DHCP/DNS applications (e.g., Infoblox) and load balancing technologies (F5 or Citrix Netscalers) Experience leading a technical team on large projects across multiple groups Strong documentation of designs and network policies; maintain up-to-date system configurations Willingness to provide after-hours on-call support and end user support via enterprise ticketing system Familiarity with network providers (e.g., Verizon, CenturyLink) for troubleshooting, order management, and new technologies Benefits

Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees 403(b) retirement plan with generous company match and catch-up provision PTO and company paid holidays Tuition reimbursement Mental health resources and other wellness opportunities through the Employee Assistance Program Employer paid short & long-term disability for eligible employees Voluntary benefits Discounts on auto & home insurance and Verizon plans Mercy’s Rewards & Recognition Program rewarding employees for living Mercy’s Mission and Values EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

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