Salesforce
Overview
eCommerce Sr. Architect role at Salesforce. About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Salesforce is the #1 CRM and a deeply unified platform trusted by businesses of every size. We’re reimagining how customers buy, manage, and grow their Salesforce footprint—through modern, scalable, and AI-enhanced digital experiences. What You’ll Own
Platform Architecture & Strategy: Define and evolve the technical architecture of Salesforce’s eCommerce and self-service platforms. Champion an API-first, event-driven architecture that enables modular, scalable services across multiple product lines and customer touchpoints. Embed agentic patterns and AI/ML workflows into core services using technologies like Agentforce, Einstein, and Data Cloud. Solution Design & Integration: Design end-to-end solutions for key digital flows—billing, purchasing, renewals, and upgrades—while ensuring alignment across front-end, middleware, and back-end systems. Lead architectural decisions across dependencies including Q2C, pricing engines, identity, payments, and subscription management. Collaborate with engineers and technical leads to decompose complex business requirements into scalable systems and services. Cross-Functional Leadership: Partner with Product, Engineering, Security, and Enterprise Architecture teams to drive delivery and scalability. Engage with stakeholders across PLG, T&P, Product & Pricing Strategy, and Revenue Operations to ensure technical solutions align with business goals. Represent eCommerce architecture in technical steering committees and architecture governance forums. Who You Are
Experienced Systems Architect: 10+ years in software engineering or architecture roles, with significant experience in eCommerce, subscription commerce, or digital platform development. API-First Champion: Proven track record designing scalable, secure, and performant APIs and service-oriented architectures (SOA or microservices). Builder with Vision: Able to translate high-level business and product vision into pragmatic, future-ready architecture. Collaborative Leader: Excellent communication skills and the ability to influence and partner across product, engineering, and business teams. Tech-Forward Strategist: Strong understanding of modern commerce technologies including payments, tax, entitlements, usage-based billing, and orchestration platforms. Preferred Experience
Prior experience in a high-scale SaaS or multi-cloud environment. Deep understanding of Salesforce technologies and/or Salesforce ecosystem. Experience with Data Cloud, AI-driven experiences, or agentic architectures. Familiarity with Q2C, PLG, and self-service adoption models. A related technical degree required. Why Join Us
This is your opportunity to architect the next generation of commerce at one of the most innovative software companies in the world. You’ll design foundational services and experiences that will serve millions of customers, enabling them to interact with Salesforce in smarter, more seamless ways. With Agentforce, Data Cloud, and a deeply unified platform at your fingertips, you’ll help lead a transformation that’s strategic to the future of the business. In office expectations are 10 days/a quarter to support customers and/or collaborate with their teams. Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit, without regard to protected characteristics. More details about company benefits can be found at the Salesforce Benefits site. Salesforce will consider for employment qualified applicants with arrest and conviction records where permitted by law.
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eCommerce Sr. Architect role at Salesforce. About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Salesforce is the #1 CRM and a deeply unified platform trusted by businesses of every size. We’re reimagining how customers buy, manage, and grow their Salesforce footprint—through modern, scalable, and AI-enhanced digital experiences. What You’ll Own
Platform Architecture & Strategy: Define and evolve the technical architecture of Salesforce’s eCommerce and self-service platforms. Champion an API-first, event-driven architecture that enables modular, scalable services across multiple product lines and customer touchpoints. Embed agentic patterns and AI/ML workflows into core services using technologies like Agentforce, Einstein, and Data Cloud. Solution Design & Integration: Design end-to-end solutions for key digital flows—billing, purchasing, renewals, and upgrades—while ensuring alignment across front-end, middleware, and back-end systems. Lead architectural decisions across dependencies including Q2C, pricing engines, identity, payments, and subscription management. Collaborate with engineers and technical leads to decompose complex business requirements into scalable systems and services. Cross-Functional Leadership: Partner with Product, Engineering, Security, and Enterprise Architecture teams to drive delivery and scalability. Engage with stakeholders across PLG, T&P, Product & Pricing Strategy, and Revenue Operations to ensure technical solutions align with business goals. Represent eCommerce architecture in technical steering committees and architecture governance forums. Who You Are
Experienced Systems Architect: 10+ years in software engineering or architecture roles, with significant experience in eCommerce, subscription commerce, or digital platform development. API-First Champion: Proven track record designing scalable, secure, and performant APIs and service-oriented architectures (SOA or microservices). Builder with Vision: Able to translate high-level business and product vision into pragmatic, future-ready architecture. Collaborative Leader: Excellent communication skills and the ability to influence and partner across product, engineering, and business teams. Tech-Forward Strategist: Strong understanding of modern commerce technologies including payments, tax, entitlements, usage-based billing, and orchestration platforms. Preferred Experience
Prior experience in a high-scale SaaS or multi-cloud environment. Deep understanding of Salesforce technologies and/or Salesforce ecosystem. Experience with Data Cloud, AI-driven experiences, or agentic architectures. Familiarity with Q2C, PLG, and self-service adoption models. A related technical degree required. Why Join Us
This is your opportunity to architect the next generation of commerce at one of the most innovative software companies in the world. You’ll design foundational services and experiences that will serve millions of customers, enabling them to interact with Salesforce in smarter, more seamless ways. With Agentforce, Data Cloud, and a deeply unified platform at your fingertips, you’ll help lead a transformation that’s strategic to the future of the business. In office expectations are 10 days/a quarter to support customers and/or collaborate with their teams. Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit, without regard to protected characteristics. More details about company benefits can be found at the Salesforce Benefits site. Salesforce will consider for employment qualified applicants with arrest and conviction records where permitted by law.
#J-18808-Ljbffr