BMO Financial Group
Director, Retail North American Workplace Services
BMO Financial Group, Chicago, Illinois, United States, 60290
Overview
Application Deadline: 10/15/2025 Address: 320 S Canal Street Job Family Group: Real Estate We are looking for a seasoned leader who will have budgetary authority by providing input for completeness against contractual and business requirements of annual budgets for retail facility operating expenses and capital infrastructure expenditure projects. You will be accountable to ensure business approvals are obtained. You will have decision-making authority as the prime contact for internal and external relationships, lead risk assessments and analysis, recommend measures to improve effectiveness and inform business decision making. You will also have vendor management responsibilities as you contribute to oversight and governance of third-party suppliers within a significant outsource model with large teams and budgets for Workplace Services to operate and maintain facilities in Canada and US. Plans, builds, operates, monitors, maintains, and repairs electrical, mechanical, and other integrated infrastructure equipment and systems for BMO Financial Group’s worldwide owned and leased facilities to maintain maximum availability, reliability, and efficiency. Acts as the main point of contact to provide emergency and operational engineering support and resolve complex issues for critical facilities infrastructure that ensure maximum system availability, reliability, and efficiency. Responsibilities
Foster a culture aligned to BMO purpose, values and strategy and role model BMO values and behaviours in all that they do. Ensure alignment between values and behaviour that fosters diversity and inclusion. Regularly connect work to BMO's purpose, set inspirational goals, define clear expected outcomes, and ensure clear accountability for follow through. Build interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Attract, retain, and enable the career development of top talent. Improve team performance, recognize and reward performance, coach employees, support their development, and manage poor performance. Act as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives. Develop an expert understanding of business/group challenges. Lead risk assessments by formulating test scenarios, analyzing results and identifying potential weaknesses. Network with industry contacts to gather competitive insights and best practices. Recommend measures to improve organizational effectiveness. Consult to or serve on various committees and task forces as needed. Act as the prime contact for internal/external stakeholder relationships, which may include regulators. Break down strategic problems, analyze data and information to provide insights and recommendations. Define business requirements for analytics and reporting to ensure data insights inform business decision making. Develop and apply the framework for databases; oversee database management in adherence with data governance standards. Lead change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Collaborate across BMO to develop communications strategies and ensure consistency of messaging to positively influence or change behaviour. Provide input into annual financial investment plans for critical facility operating expenses and capital expenditures. Plan or maintain the reliable operation of integrated facility infrastructure support systems (e.g., electrical and mechanical systems, UPS, emergency power generators, hydro power, HVAC, fire detection and suppression, electrical power monitoring system) and building automation systems to fulfil uptime commitments. Inspect grounds, facilities, and infrastructure support systems to determine repairs or maintenance needs and conduct scheduled and unscheduled preventative maintenance. Identify and investigate issues to determine causes, perform minor repairs, document work, engage internal resources or external service providers and resolve issues or escalate as needed. Respond to building occupant requests and concerns that resolve facility issues. Operate at a group/enterprise-wide level and serve as a senior specialist resource across BMO. Influence how teams/groups work together. Apply expertise and think creatively to address unique or ambiguous situations and to find solutions to interdependent, complex problems. Communicate abstract concepts in simple terms. Foster strong internal and external networks and work with and across multiple teams to achieve business objectives. Anticipate trends and respond by implementing appropriate changes. Broader work or accountabilities may be assigned as needed. Qualifications
Typically 9+ years of relevant experience and a post-secondary degree in electrical or mechanical engineering and/or trade certification is optional but not required, or an equivalent combination of education and experience. Experience in building infrastructure system design electrical and/or mechanical engineering, preferably within a critical facility and/or financial services environment. Expertise in electrical and/or mechanical and architectural planning and design of high availability computer facilities, field construction methods, construction cost estimation, and fire prevention; experience providing emergency response support. Expert understanding of environmental requirements of computer hardware, data communications, business process equipment, and overall building systems in continuous production environments and associated risks and impacts. Experience reviewing project documentation to provide feedback and translate business requirements into system solutions. Knowledge of construction codes, by-laws, facilities management, operations, health and safety, and industry standards pertaining to critical systems planning, engineering design and installation. Experience with financial budgeting and processes, operations, and construction contract policies, procedures, and audit requirements to manage and control project expenditures. In-depth knowledge of process and/or project management tools and methodologies. Exposure to working with and managing third party engineering service providers. Knowledge of risk management regulatory requirements, policies, and practices relevant to financial institutions. Proficiency with planning design software tools, AutoCAD database management, and the Microsoft Office suite. Seasoned expert with extensive industry knowledge. Technical leader viewed as a thought leader for innovation. Verbal & written communication skills - Expert. Analytical and problem-solving skills - Expert. Influence skills - Expert. Collaboration & team skills; with a focus on cross-group collaboration - Expert. Able to manage ambiguity. Data driven decision making - Expert. Salary and Benefits
Salary: 137,000.00 - 238,000.00 Pay Type: Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:
www.jobs.bmo.com/Total-Rewards About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. To find out more visit us at www.jobs.bmo.com/us/en BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, transgender status, age, protected veteran status, disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please email BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO will be considered BMO property. A recruiting agency must have a valid, written agency agreement contract for service to submit resumes.
#J-18808-Ljbffr
Application Deadline: 10/15/2025 Address: 320 S Canal Street Job Family Group: Real Estate We are looking for a seasoned leader who will have budgetary authority by providing input for completeness against contractual and business requirements of annual budgets for retail facility operating expenses and capital infrastructure expenditure projects. You will be accountable to ensure business approvals are obtained. You will have decision-making authority as the prime contact for internal and external relationships, lead risk assessments and analysis, recommend measures to improve effectiveness and inform business decision making. You will also have vendor management responsibilities as you contribute to oversight and governance of third-party suppliers within a significant outsource model with large teams and budgets for Workplace Services to operate and maintain facilities in Canada and US. Plans, builds, operates, monitors, maintains, and repairs electrical, mechanical, and other integrated infrastructure equipment and systems for BMO Financial Group’s worldwide owned and leased facilities to maintain maximum availability, reliability, and efficiency. Acts as the main point of contact to provide emergency and operational engineering support and resolve complex issues for critical facilities infrastructure that ensure maximum system availability, reliability, and efficiency. Responsibilities
Foster a culture aligned to BMO purpose, values and strategy and role model BMO values and behaviours in all that they do. Ensure alignment between values and behaviour that fosters diversity and inclusion. Regularly connect work to BMO's purpose, set inspirational goals, define clear expected outcomes, and ensure clear accountability for follow through. Build interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Attract, retain, and enable the career development of top talent. Improve team performance, recognize and reward performance, coach employees, support their development, and manage poor performance. Act as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives. Develop an expert understanding of business/group challenges. Lead risk assessments by formulating test scenarios, analyzing results and identifying potential weaknesses. Network with industry contacts to gather competitive insights and best practices. Recommend measures to improve organizational effectiveness. Consult to or serve on various committees and task forces as needed. Act as the prime contact for internal/external stakeholder relationships, which may include regulators. Break down strategic problems, analyze data and information to provide insights and recommendations. Define business requirements for analytics and reporting to ensure data insights inform business decision making. Develop and apply the framework for databases; oversee database management in adherence with data governance standards. Lead change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Collaborate across BMO to develop communications strategies and ensure consistency of messaging to positively influence or change behaviour. Provide input into annual financial investment plans for critical facility operating expenses and capital expenditures. Plan or maintain the reliable operation of integrated facility infrastructure support systems (e.g., electrical and mechanical systems, UPS, emergency power generators, hydro power, HVAC, fire detection and suppression, electrical power monitoring system) and building automation systems to fulfil uptime commitments. Inspect grounds, facilities, and infrastructure support systems to determine repairs or maintenance needs and conduct scheduled and unscheduled preventative maintenance. Identify and investigate issues to determine causes, perform minor repairs, document work, engage internal resources or external service providers and resolve issues or escalate as needed. Respond to building occupant requests and concerns that resolve facility issues. Operate at a group/enterprise-wide level and serve as a senior specialist resource across BMO. Influence how teams/groups work together. Apply expertise and think creatively to address unique or ambiguous situations and to find solutions to interdependent, complex problems. Communicate abstract concepts in simple terms. Foster strong internal and external networks and work with and across multiple teams to achieve business objectives. Anticipate trends and respond by implementing appropriate changes. Broader work or accountabilities may be assigned as needed. Qualifications
Typically 9+ years of relevant experience and a post-secondary degree in electrical or mechanical engineering and/or trade certification is optional but not required, or an equivalent combination of education and experience. Experience in building infrastructure system design electrical and/or mechanical engineering, preferably within a critical facility and/or financial services environment. Expertise in electrical and/or mechanical and architectural planning and design of high availability computer facilities, field construction methods, construction cost estimation, and fire prevention; experience providing emergency response support. Expert understanding of environmental requirements of computer hardware, data communications, business process equipment, and overall building systems in continuous production environments and associated risks and impacts. Experience reviewing project documentation to provide feedback and translate business requirements into system solutions. Knowledge of construction codes, by-laws, facilities management, operations, health and safety, and industry standards pertaining to critical systems planning, engineering design and installation. Experience with financial budgeting and processes, operations, and construction contract policies, procedures, and audit requirements to manage and control project expenditures. In-depth knowledge of process and/or project management tools and methodologies. Exposure to working with and managing third party engineering service providers. Knowledge of risk management regulatory requirements, policies, and practices relevant to financial institutions. Proficiency with planning design software tools, AutoCAD database management, and the Microsoft Office suite. Seasoned expert with extensive industry knowledge. Technical leader viewed as a thought leader for innovation. Verbal & written communication skills - Expert. Analytical and problem-solving skills - Expert. Influence skills - Expert. Collaboration & team skills; with a focus on cross-group collaboration - Expert. Able to manage ambiguity. Data driven decision making - Expert. Salary and Benefits
Salary: 137,000.00 - 238,000.00 Pay Type: Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:
www.jobs.bmo.com/Total-Rewards About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. To find out more visit us at www.jobs.bmo.com/us/en BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, transgender status, age, protected veteran status, disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please email BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO will be considered BMO property. A recruiting agency must have a valid, written agency agreement contract for service to submit resumes.
#J-18808-Ljbffr