TikTok
Overview
TikTok’s Product and Risk Communications team helps shape public understanding of how we keep our platform secure and our community protected. This team is responsible for proactive communications about our product features, product integrity and safety innovations. This team manages our risk review process, ensuring we work with the product development cycle to protect and enhance the safety of our platform. Responsibilities
Develop and implement comprehensive communication strategies that align with TikTok’s user product vision and business objectives. Ensure all messaging is cohesive, strategically aligned, and effectively conveys our core values and product goals. Work cross-functionally with regional and global communications teams to drive clear narratives about our user products and platform benefits. Partner with teams across Product, E-Commerce, Public Policy, Creator, and Legal to craft and refine messaging that supports TikTok’s product storytelling. Foster collaboration to ensure consistency in communication across various platforms and channels. Lead the development of media strategies that resonate with diverse audiences. Prioritize tactics that showcase TikTok’s product innovations, discovery opportunities, and cultural impact. Scale messaging and toolkits across global audiences. Serve as a key point of contact for media inquiries related to TikTok’s user products. Work with internal stakeholders to ensure accurate and aligned communication with the media, emphasizing TikTok’s strategic direction and product offerings. Conduct continuous analyses of market trends, cultural shifts, and the industry landscape to identify opportunities and anticipate challenges. Use insights to adapt and refine communication strategies to stay responsive to market changes. Qualifications
Minimum Qualifications Ability to thrive in a fast-paced environment and manage multiple projects simultaneously. 3+ years of professional experience in tech, safety or policy environments. Passion for product storytelling, complemented by strong organizational, analytical, and project management skills. A solid capacity to both think and do. Availability to work in a hybrid model, both in-person and remotely. Preferred Qualifications Experience in leading campaigns and events, developing assets, data storytelling, media relations, and issue handling. Exceptional listening, problem-solving, and verbal and written communication skills. A strong bias-to-action, adept and agile, with the ability to navigate ambiguity in a fast-paced environment. Experience in day-to-day media relations and/or agency background. Experience with social media or search platforms is a plus. Previous experience working with global companies is a plus. About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product helps people authentically express themselves, discover and connect. Our diverse teams make that possible. We strive to do great things with great people, lead with curiosity and humility, and make meaningful impact in a rapidly growing tech company. We embrace challenges with an "Always Day 1" mindset, iterate, and grow together as one team. Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and aim to reflect the communities we reach. TikTok Accommodation
TikTok provides reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request Job Information
For Pay Transparency Description (Annually) - Washington, DC. The base salary range for this position in the selected city is 105,600 - 190,000 annually. Compensation may vary outside of this range depending on qualifications, skills, competencies, experience, and location. Base pay is one part of the total package, which may include bonuses/incentives and restricted stock units. Benefits vary by location. Employees have access to medical, dental, vision insurance, 401(k) with company match, paid parental leave, disability coverage, life insurance, wellbeing benefits, and paid time off and holidays. The Company reserves the right to modify these benefits programs at any time, with or without notice. Seniority level
Mid-Senior level Employment type
Full-time Job function
Marketing and Sales Industries
Technology, Information and Internet Referrals increase your chances of interview, and you can get notified about new Product Communications Manager jobs in Washington, DC.
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TikTok’s Product and Risk Communications team helps shape public understanding of how we keep our platform secure and our community protected. This team is responsible for proactive communications about our product features, product integrity and safety innovations. This team manages our risk review process, ensuring we work with the product development cycle to protect and enhance the safety of our platform. Responsibilities
Develop and implement comprehensive communication strategies that align with TikTok’s user product vision and business objectives. Ensure all messaging is cohesive, strategically aligned, and effectively conveys our core values and product goals. Work cross-functionally with regional and global communications teams to drive clear narratives about our user products and platform benefits. Partner with teams across Product, E-Commerce, Public Policy, Creator, and Legal to craft and refine messaging that supports TikTok’s product storytelling. Foster collaboration to ensure consistency in communication across various platforms and channels. Lead the development of media strategies that resonate with diverse audiences. Prioritize tactics that showcase TikTok’s product innovations, discovery opportunities, and cultural impact. Scale messaging and toolkits across global audiences. Serve as a key point of contact for media inquiries related to TikTok’s user products. Work with internal stakeholders to ensure accurate and aligned communication with the media, emphasizing TikTok’s strategic direction and product offerings. Conduct continuous analyses of market trends, cultural shifts, and the industry landscape to identify opportunities and anticipate challenges. Use insights to adapt and refine communication strategies to stay responsive to market changes. Qualifications
Minimum Qualifications Ability to thrive in a fast-paced environment and manage multiple projects simultaneously. 3+ years of professional experience in tech, safety or policy environments. Passion for product storytelling, complemented by strong organizational, analytical, and project management skills. A solid capacity to both think and do. Availability to work in a hybrid model, both in-person and remotely. Preferred Qualifications Experience in leading campaigns and events, developing assets, data storytelling, media relations, and issue handling. Exceptional listening, problem-solving, and verbal and written communication skills. A strong bias-to-action, adept and agile, with the ability to navigate ambiguity in a fast-paced environment. Experience in day-to-day media relations and/or agency background. Experience with social media or search platforms is a plus. Previous experience working with global companies is a plus. About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product helps people authentically express themselves, discover and connect. Our diverse teams make that possible. We strive to do great things with great people, lead with curiosity and humility, and make meaningful impact in a rapidly growing tech company. We embrace challenges with an "Always Day 1" mindset, iterate, and grow together as one team. Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and aim to reflect the communities we reach. TikTok Accommodation
TikTok provides reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request Job Information
For Pay Transparency Description (Annually) - Washington, DC. The base salary range for this position in the selected city is 105,600 - 190,000 annually. Compensation may vary outside of this range depending on qualifications, skills, competencies, experience, and location. Base pay is one part of the total package, which may include bonuses/incentives and restricted stock units. Benefits vary by location. Employees have access to medical, dental, vision insurance, 401(k) with company match, paid parental leave, disability coverage, life insurance, wellbeing benefits, and paid time off and holidays. The Company reserves the right to modify these benefits programs at any time, with or without notice. Seniority level
Mid-Senior level Employment type
Full-time Job function
Marketing and Sales Industries
Technology, Information and Internet Referrals increase your chances of interview, and you can get notified about new Product Communications Manager jobs in Washington, DC.
#J-18808-Ljbffr