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American Airlines

Director, Crew Workforce Planning

American Airlines, Dallas, Texas, United States, 75215

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Overview

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. You’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. The Crew Workforce Planning team leverages advanced analytics to deliver optimal staffing levels for the airline while balancing operational reliability, crew member satisfaction, and enterprise cost. This position leads airline crew staffing as a key element to achieving AA’s operational performance goals. What You\'ll Do

Lead the team in engineering robust staffing plans for both pilot and flight attendant workgroups, balancing operational reliability, crew member satisfaction, and enterprise costs. Leverage advanced analytics to forecast, optimize, track, report, and manage crew business variables. Drive continuous improvement of the workforce analytics toolkit including staffing models, reserve forecast, training optimization engine, training assignment modeling, and model validation to ensure planning integrity and operational relevance. Lead operational and financial analysis of business variables including flying schedules, labor contract provisions, regulatory provisions, and technology. Engage with Crew Scheduling leadership and floor supervisors in staffing plan execution; partner with Crew Schedule Planning to understand crew trip economics. Partner with Training leadership for both pilots and flight attendants to ensure staffing plan readiness at all times. Partner with Flight and Inflight groups on staffing variables impacting crew members and facilitate effective communication of changes. Partner with Network and Schedule planning teams to maximize crew supportability of flying plans while maintaining planned operational reliability and crew member satisfaction. Partner with Division Finance to develop crew pay hour forecasts that impact approximately $7.0B in payroll costs, during annual and monthly processes. Partner with Financial Planning & Analysis to secure timely approval for hiring proposals and other resource requests. Partner with Labor Relations on contractual provisions and engagement with union representatives. All you\'ll need for success

Minimum Qualifications – Education & Prior Job Experience

Bachelor’s degree in Aviation, Business, Economics, Mathematics, Statistics, Finance, Engineering or related technical discipline, or equivalent experience/training 7 years of leadership experience, overseeing large cross-functional teams Prior experience in airline commercial strategy, marketing, or communications; experience in airline loyalty program design/marketing Preferred Qualifications – Education & Prior Job Experience

MBA or advanced degree in a relevant field 10 years of relevant technical and business work experience Skills, Licenses, And Certifications

Demonstrates the highest standards of personal ethics and integrity Ability to lead, motivate, coach, and counsel a diverse team of managers and analysts with advanced degrees in analytical disciplines Demonstrated leadership experience with implementing planning and forecasting models Excellent quantitative and analytical skills with an aptitude for problem solving Working knowledge of probability, statistics, and forecasting techniques, as well as experience with SQL and simulation software Highly proficient in Microsoft Office, including Access, Excel, Word, and PowerPoint Ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions Ability to proactively adjust to dynamic situations Ability to influence through collaboration and negotiation skills Strong interpersonal and organizational skills to complement analytical, optimization, and data modeling capability Ability to engage with senior leaders across the organization on strategic business decisions Ability to build collaborative relationships with and achieve consensus among multiple stakeholders with varying points of view Excellent verbal and written communication skills to effectively communicate with employees at all levels Demonstrated ability to create a culture of continuous improvement that is open, respectful, and thrives on diversity and trust What You\'ll Get

Travel Perks: Access to 365 destinations on more than 6,800 daily flights across our global network for you and your family and friends. Health Benefits: Health, dental, prescription and vision benefits from day one, plus virtual doctor visits, flexible spending accounts and more. Wellness Programs: Tools, resources and support to help you be your best self. 401(k) Program: Available upon hire with employer contributions after one year, depending on workgroup. Additional Benefits: Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more. About American

American Airlines values inclusion and diversity as the foundation of its dynamic workforce. We support a diverse world and encourage you to bring your authentic self to work.

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