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Mondelēz International

Quality Lead

Mondelēz International, Chicago, Illinois, United States, 60290

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Overview

Mondelēz International – Chicago Bakery is a manufacturer of biscuits and crackers. Under the direction of Process Quality, this position defines and drives the quality agenda for a defined line ensuring that all quality and food safety objectives, goals and targets are met. As part of Manufacturing, you’ll apply your expertise, leverage advanced systems, and collaborate with cross-functional teams to ensure our consumers enjoy safe, high-quality snacks every time. In this role, you’ll focus on preventing issues, driving continuous improvement, and leading Quality and Food Safety (Q&FS) initiatives at the production line level. Responsibilities

Leading and coordinating the Quality & Food Safety (Q&FS) agenda for assigned production line(s), ensuring alignment with site and corporate strategies. Representing Q&FS in daily management system (DMS) meetings, line-level quality reviews, and quality-related initiatives. Acting as the primary liaison for line-related R&D activities, including new product introductions and process changes. Communicating line-specific quality initiatives, updates, and progress with the broader Quality team. Ensuring QCMS compliance by coordinating corrective and preventive actions (CAPAs), internal audits, document control, and continuous improvement efforts. Driving the implementation of global Quality Policies and ensuring compliance with external standards (e.g., FSSC 22000). Leading HACCP activities for assigned production line(s), including hazard analyses and risk management. Governing the GMP and CCP/sPP programs for production line(s) to ensure robust food safety and product quality systems. Managing incident response, leading root cause analysis (RCA) investigations, developing corrective and preventive action plans, and verifying their implementation. Analyzing consumer and customer complaints, developing action plans to address root causes, and tracking closure. Building capability with operations and maintenance teams to assess risks during change management and reducing incidents related to new equipment or process changes. Monitoring and refining statistical process controls (SPC), implementing sampling plans, and conducting regular risk assessments. Leading risk assessments for line trials, raw material exceptions, and other operational changes, ensuring compliance before approval. Implementing sensory evaluation programs on the line to ensure product quality aligns with consumer expectations. Providing technical input and training to build quality and food safety capability within the line team. Collaborating with Operations, Engineering, and other functions on quality-related projects, such as new equipment installation or process optimization. What You Will Bring

Analytical and computer skills (Word, Excel, PowerPoint, Outlook). Problem Solving & Decision Making – identifies and solves problems, develops innovative solutions, acts decisively, and shows good judgment. Strong communication skills (oral and written). Strong Continuous Improvement mindset. Excellent Time Management, Prioritization and Organizational skills. Potential - capable of assuming more responsible roles within the organization. Proficiency in using data and quality metrics to identify trends, prioritize actions, and improve outcomes. Ability to work with a team to meet goals. Education / Certifications

Bachelor’s Degree in Quality Assurance, Food Science, Biology, Microbiology, Engineering, Operations Management or a related field. Certified Quality Engineer preferred HACCP certification preferred GFSI audit certification preferred Job specific requirements

Minimum 3 years of experience as a quality supervisor / quality engineer. Knowledge of relevant Food Safety and Regulatory requirements. Identification and Management of Microbiological Organisms and Systems Experience in Lean Manufacturing. Solid knowledge of Focused Improvement / Analytical Skills (RCA / BB). Ability to analyze quality data, identify trends, and implement corrective and preventive actions (RCA). Travel requirements

No Work schedule

Monday - Friday Flexibility is required; 1st shift from 7:00am - 3:00pm Salary and Benefits

The anticipated base salary range for this position is $71,700 to $89,650; the exact salary depends on experience, skills, education, and budget. The salary range may vary based on geographic location. This position is eligible for participation in a bonus program based on performance and company results. Benefits include health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and other benefits. No Relocation support available. Equal Opportunity

The Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation may contact 847-943-5460 for assistance. For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal.

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