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MyEyeDr.

General Manager

MyEyeDr., Columbus, Indiana, United States, 47201

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Overview

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General Manager

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MyEyeDr. As a MyEyeDr. General Manager you will cultivate a collaborative working environment with all associate members to provide a personalized eyecare experience for patients. You will achieve this through partnership with your trusted community doctors, vendors, and knowledgeable teams who help our patients see, look, and be their best. As the Office Leader, you will own all aspects of our office success inclusive of patient experiences, financial P&L, team member performance and development and office operations. You’ll have the opportunity to share knowledge and collaborate with your peers and be the ultimate brand ambassador. This role reports to the District Manager. Some evening and weekend shifts required.

Responsibilities

Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development

Direct responsibility for financial success of your office through managing behaviors that drive KPI performance

Collaborate with doctors, home office support, and associate members to provide a seamless patient experience

Deliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members

Maximize Optometric partnerships through participation and involvement in coverage, walk-in availability and doctor availability

Lead Doctor of Optometry business partnership and ongoing relationship

Maintain HR policies and compliance to promote a productive and safe work environment for team members and patients

Lead performance and development in partnership with the District Manager for all team members

Ensure optical merchandise meets standards, patient requirements and requests

Qualifications

Undergraduate degree or relevant years of experience in a management position (Retail/Hospitality strongly preferred)

2+ years in a leadership facing role serving as the main decision maker

Experience leading two or more employees to help achieve sales and operational objectives

Experience driving business and sales operations in a complex, customer-facing, fast-paced environment

Effective communicator, detail oriented and a strong leader that demonstrates the values of MyEyeDr.

Upholds exceptional service standards and acts as a mentor to team members and patients

Servant leadership style with strong drive for results, business acumen and entrepreneurial spirit

Willing to learn about industry, product, full scope optical office roles, and services

Natural leader with the ability to coach and inspire team members

Team player who collaborates to provide the best patient experience

Growth With Us

Grow and develop your career through role specific training programs

Opportunity to earn bonuses and commission (role specific)

Comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more

Vision coverage and associate discounts on products

401(k) with competitive company match

PTO and paid holidays from day one

About You MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

Job Details Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Hospitals and Health Care

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